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Hotel Four Points By Sheraton Cali

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Traveller (157)
Room & Suite (78)
Dining (17)
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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(13 reviews)
“business center”(4 reviews)
“bars and clubs”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
There are newer reviews for Hotel Four Points By Sheraton Cali
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All reviewsfront deskbusiness centerbars and clubsordered room serviceairport shuttlejunior suiteinternet connectionstayed nightstaxi servicebreakfast buffetwalking distancehotel roomsmall poollobbygymcityperuvian
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41 - 45 of 122 reviews
Reviewed 22 March 2016

Stayed for a couple of nights. Clean, large room. The hotel staff was excellent, and was ready to serve. The food at the restaurant was very good too. My only issue with this hotel is the tile floors in the rooms, which I am not...More

Thank TPA77
Response from YenyHenao, Director de Relaciones con Clientes at Hotel Four Points By Sheraton CaliResponded 10 May 2016

Dear BagTav. Greetings from the Four Points by Sheraton Cali. We have received your Comments through Tripavisor about our service. Believe me it is a pleasure for us that you inform us about the experiences presented in our hotel. We want to thank you for...More

Reviewed 3 March 2016

The staff were excellent, super friendly, super helpful and always smiling. The rooms, I was in an SPG room or suite, although it was clean, the furniture and decor were shabby and looked and felt dirty. The breakfast was a little unorganised and if a...More

Thank darren c
Response from YenyHenao, Director de Relaciones con Clientes at Hotel Four Points By Sheraton CaliResponded 8 March 2016

Dear Mr. Darren. Greetings from Four Points by Sheraton Cali. We have received your comments through Tripadvisor about our services. It is a pleasure for us that you inform us about the experiences presented in our hotel. Thank you for your words about our staff...More

Reviewed 18 February 2016

The rooms are very clean and modern. There is a small pool on the top floor, kind of hard to find, you have to use a certain elevator. Then there is a giant hot tub on the 4th floor. The beds and room amenities are...More

Thank Deepfin
Response from YenyHenao, Director de Relaciones con Clientes at Hotel Four Points By Sheraton CaliResponded 24 February 2016

Dear Mr. Deepfin. Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to evaluate our service and share your experience about your stay in our hotel. This way allows us to identify aspects that we are failing and so take...More

Reviewed 1 February 2016

To start with good things first, this hotel has excellent overall service. Starting from room that are modern equipped and with every detail needed for good experience, starting from internet, that is way better than in some European hotels, to bathroom that has all the...More

Thank Praziluk
Response from YenyHenao, Director de Relaciones con Clientes at Hotel Four Points By Sheraton CaliResponded 25 February 2016

Dear Guest. Greetings from hotel Four Points by Sheraton Cali. We have received your Comments through Tripadvisor about our service. It is a pleasure for us that you inform us about the experiences presented in our hotel. We are happy that you to share us...More

Reviewed 7 January 2016 via mobile

Service this time wasn't as good as my other stays. To begin I ask for the shuttle from the airport and they said they can't provided because of my flight schedule but surprisingly when I got to the airport they were waiting for another customer...More

1  Thank Finish-it1
Response from YenyHenao, Director de Relaciones con Clientes at Hotel Four Points By Sheraton CaliResponded 26 January 2016

Dear Guest. We have received your qualification and comments through Tripadvisor, thank you for taking the time to share us your experience of your recent stay in our hotel. We apologize for the inconveniences with our shuttle service and room assigned, we are transferring your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$71 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cali
#7 Business Hotel in Cali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cali
#7 Business Hotel in Cali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (78)
Dining (17)
Pool & Beach (17)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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johnathome
11 July 2017|
Answer
Response from kisti335 | Reviewed this property |
When I was there, no, it was not included. I guess it depends on the deal you get & how you book the room, though. FYI there is a cafe right across the street. With outside benches, nicely priced coffee and local baked... More
1
Vote
Maritza R
13 January 2016|
AnswerShow all 2 answers
Response from Finish-it1 | Reviewed this property |
Yes they do but you have to call them to make sure they will be there.
0
Votes
capnharry7
4 June 2015|
AnswerShow all 2 answers
Response from YenyHenao | Property representative |
Good Afternoon. Thank you for writing us, we are glad to answer your questions. The pool and the jacuzzi are open from 8:00 a.m. to 10:00 PM and they are both located outdoors. The pool is on the twelfth floor with a... More
0
Votes
Google Translation
Room Tips
"All the rooms that end in "19", corner rooms, very large."
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"I doubt there is a good room in this hotel."
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"The rooftop pol"
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"We were very happy in Room 611"
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