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Shangri-La Hotel Wenzhou

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Traveller (130)
Room & Suite (18)
Dining (15)
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Overview
  • Excellent51%
  • Very good40%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(15 reviews)
“the river”(12 reviews)
“shang palace”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Wenzhou
Special Offer: Book Direct and Save
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Contact Info
Name/address in local language
Offers from Shangri-La Hotel Wenzhou
Special Offer: Book Direct and Save
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Reviews (512)
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Traveller rating
110
38
19
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3
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LanguageEnglish
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110
38
19
2
3
Show reviews that mention
All reviewshorizon clubthe rivershang palacegreat hotelfood and beveragetop notchpleasant staffwestern cuisineclub lounge accesslots of varietyonce a yearexcellent buffetspecial thanksnormal roomnice loungeamazing foodbreakfast restaurant
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1 - 5 of 172 reviews
Reviewed 29 November 2017

As always the Shangri-La hotels never dissapoint ! This hotel is very nice, rooms are spacious and with all the ammenities that a traveler can expect. Bed is comfortable with a selection of pillows from hard to soft on offer. The restaurant has amazing food,...More

Thank Swiss_traveler_70
Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 11 December 2017

Dear Swiss_traveler_70 Thank you for your feedback, we truly appreciate it. We are delighted to hear of your great staying experience and your gracious comments will be shared with all my team. My team and I are looking forward to welcoming you back in the...More

Reviewed 15 November 2017

I have travelled to Wenzhou twice in the last month on business and as is usual chose to stay at a Shangri-La property. The Shangri-La Wenzhou is as you would expect a quality establishment that provides exceptional facilities and service to business travellers. From speedy...More

Thank Flyingfoam
Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

Dear Flyingfoam Thank you for staying with us at the Shangri-La during your recent visit to Wenzhou. We are glad to learn that you have enjoyed your stay and thank you for taking the time to share with us your feedback. We look forward to...More

Reviewed 12 November 2017

When somebody stay at Shangri La hotel, currently has high expectation. In some cases the expectation are above the facts. and this is the case. The carpet of my room was really old, dirrty and humid, the breakfast lounge was crowed and there were big...More

1  Thank sergio h
Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

Dear sergio h Thank you for your review of our property. We are disappointed with your stay experience with us. We have analyzed our staffing levels at the time of your visit and have made the necessary improvements to ensure that this will never happen...More

Reviewed 9 November 2017

I have been staying at this hotel for over 5 years at least once a year when on business. Hotel is very nice and clean, some rooms have been upgraded as they were quite worn down The horizon club is excellent and the hotel restaurant...More

Thank Lani1072
Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

Dear Lani1072 Thank you for your generous feedback and we are delighted to hear that you have had an enjoyable stay with us. We look forward to welcoming you back in the very near future. General Manager Steven Zhang

Reviewed 22 October 2017 via mobile

When I arrived at the hotel, someone helped me with my luggage, then when I arrived at the reception, the lady did not smile and no eye contact and said, “ni hao, check-in?” without even looking at me. That was not the service I expected...More

Thank Ardtheworld
Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 29 October 2017

Dear Ardtheworld, Thank you for your review of our property. We are disappointed with your stay experience with us and apologize for this incident. All you mentioned arouses our attention greatly. We have analyzed our Front Office staffing levels at the time of your visit...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wenzhou
#2 Luxury Hotel in Wenzhou
#19 Best Value Hotel in Wenzhou
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wenzhou
#2 Luxury Hotel in Wenzhou
#19 Best Value Hotel in Wenzhou
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (130)
Room & Suite (18)
Dining (15)
Business Centre & Event Rooms (3)
Questions & Answers
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Adgarodia
13 September 2015|
AnswerShow all 2 answers
Response from Julie C | Reviewed this property |
I've been to other hotels the area. This hotel is still the best and most comfortable. I have not yet been disappointed after staying here for years.
0
Votes
Suzetteska
12 July 2015|
Answer
Response from deepak328_s | Reviewed this property |
I just stayed there as a guest. I am not part of the hotel. They have rates which include or exclude breakfast. Check it online
0
Votes
Room Tips
"Room in a high floor with a river view !"
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"Get club room service."
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"For luxury must visit this hotel"
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"Book a room with the river view... sensational"
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