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    Shangri-La Hotel Wenzhou

    512 reviews
    #2 of 373 Hotels in Wenzhou
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    No.1 Xiang Yuan Road, Lucheng District, Wenzhou 325000, China
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    Shangri-La.comUS$157
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    All photos (151) 151
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    Certificate of Excellence
    Traveller (130)
    Room & Suite (18)
    Dining (15)
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    Overview
    4.5
    512 reviews
    • Excellent51%
    • Very good40%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club”(15 reviews)
    “the river”(12 reviews)
    “shang palace”(5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
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    Offers from Shangri-La Hotel Wenzhou
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    Contact Info
    Hotel website
    No.1 Xiang Yuan Road, Lucheng District, Wenzhou 325000, China See on map
    Name/address in local language
    Offers from Shangri-La Hotel Wenzhou
    Special Offer: Book Direct and Save
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    Reviews (512)
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    110
    38
    19
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    All reviewshorizon clubthe rivershang palacegreat hotelfood and beveragetop notchpleasant staffwestern cuisineclub lounge accesslots of varietyonce a yearexcellent buffetspecial thanksnormal roomnice loungeamazing foodbreakfast restaurant
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    1 - 5 of 172 reviews
    Reviewed 29 November 2017
    Superb ! Excellent hotel well situated !

    As always the Shangri-La hotels never dissapoint ! This hotel is very nice, rooms are spacious and with all the ammenities that a traveler can expect. Bed is comfortable with a selection of pillows from hard to soft on offer. The restaurant has amazing food,...More

    Thank Swiss_traveler_70
    Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 11 December 2017

    Dear Swiss_traveler_70 Thank you for your feedback, we truly appreciate it. We are delighted to hear of your great staying experience and your gracious comments will be shared with all my team. My team and I are looking forward to welcoming you back in the...More

    Reviewed 15 November 2017
    Shangri-La Wenzhou

    I have travelled to Wenzhou twice in the last month on business and as is usual chose to stay at a Shangri-La property. The Shangri-La Wenzhou is as you would expect a quality establishment that provides exceptional facilities and service to business travellers. From speedy...More

    Thank Flyingfoam
    Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

    Dear Flyingfoam Thank you for staying with us at the Shangri-La during your recent visit to Wenzhou. We are glad to learn that you have enjoyed your stay and thank you for taking the time to share with us your feedback. We look forward to...More

    Reviewed 12 November 2017
    MUST IMPROVE

    When somebody stay at Shangri La hotel, currently has high expectation. In some cases the expectation are above the facts. and this is the case. The carpet of my room was really old, dirrty and humid, the breakfast lounge was crowed and there were big...More

    1  Thank sergio h
    Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

    Dear sergio h Thank you for your review of our property. We are disappointed with your stay experience with us. We have analyzed our staffing levels at the time of your visit and have made the necessary improvements to ensure that this will never happen...More

    Reviewed 9 November 2017
    Good Location and great Hotel

    I have been staying at this hotel for over 5 years at least once a year when on business. Hotel is very nice and clean, some rooms have been upgraded as they were quite worn down The horizon club is excellent and the hotel restaurant...More

    Thank Lani1072
    Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 20 November 2017

    Dear Lani1072 Thank you for your generous feedback and we are delighted to hear that you have had an enjoyable stay with us. We look forward to welcoming you back in the very near future. General Manager Steven Zhang

    Reviewed 22 October 2017 via mobile
    Nice room, but disappointed with the service!

    When I arrived at the hotel, someone helped me with my luggage, then when I arrived at the reception, the lady did not smile and no eye contact and said, “ni hao, check-in?” without even looking at me. That was not the service I expected...More

    Thank Ardtheworld
    Response from Jessie C, Public Relations Manager at Shangri-La Hotel WenzhouResponded 29 October 2017

    Dear Ardtheworld, Thank you for your review of our property. We are disappointed with your stay experience with us and apologize for this incident. All you mentioned arouses our attention greatly. We have analyzed our Front Office staffing levels at the time of your visit...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Room Service
    Restaurant
    Free Parking
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Shuttle Bus Service
    Self-Serve Laundry
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Heated pool
    Indoor pool
    Tennis Court
    Details
    Price range
    US$120 - US$190 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Wenzhou
    #2 Luxury Hotel in Wenzhou
    #19 Best Value Hotel in Wenzhou
    Room types
    Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
    Details
    Price range
    US$120 - US$190 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Wenzhou
    #2 Luxury Hotel in Wenzhou
    #19 Best Value Hotel in Wenzhou
    Room types
    Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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    All photos (151) 151
    Full view
    Traveller (130)
    Room & Suite (18)
    Dining (15)
    Business Centre & Event Rooms (3)
    Questions & Answers
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    Adgarodia
    13 September 2015|
    AnswerShow all 2 answers
    Response from Julie C | Reviewed this property |
    I've been to other hotels the area. This hotel is still the best and most comfortable. I have not yet been disappointed after staying here for years.
    0
    Votes
    Suzetteska
    12 July 2015|
    Answer
    Response from deepak328_s | Reviewed this property |
    I just stayed there as a guest. I am not part of the hotel. They have rates which include or exclude breakfast. Check it online
    0
    Votes
    Room Tips
    "Room in a high floor with a river view !"
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    "Get club room service."
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    "For luxury must visit this hotel"
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    "Book a room with the river view... sensational"
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