We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Thanks to Shang team, helped us to get our programme done and completed. Excellent services with superb staff and great food & beverages. Highly recommended if you are finding a place for international event.
I want to thank Vegrent Fu the chief concierge for being so nice, helpfull and very knowledgeable !! He is always there to help, patient and kind. The hotel is very comfortable with amazing view from top floors
Very nice Hotel and super friendly staff. The hotel pool was huge and easy to find. Breakfast was expensive but all worth the money as it was a huge buffet with option from European US and Asian specialty
A beautiful hotel. Everything you need , restaurants, pool, massage, metro out front, taxis called as you need them and all staff spoke English. Shop at the end of the drive and many eating houses not far away by foot. A great hotel. Not cheap...More
2 Thank Seng H
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 4 days ago
Dear Seng H, thanks for your sharing and give the full score. We are delighted that you enjoyed our Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.
The Shangri-La brand definitely helps a lot, but throughout the years and different visits, this property has been able to maintain quality and consistency. Hardware can feel a bit dated, but it's definitely not a big deal. Quality and service makes up for it. Big...More
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 5 days ago
Dear gotang20, Thank you for staying at Shangri-La Hotel, Chengdu and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.
Response from 317frederich | Reviewed this property |
I was at a company event and I had a Muslim staff. She mentioned that they do have but most days she was going to an external venue for food. Generally it was not easy for her to find halal certified food at Chengdu. We were... More
I was at a company event and I had a Muslim staff. She mentioned that they do have but most days she was going to an external venue for food. Generally it was not easy for her to find halal certified food at Chengdu. We were there for a week.