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Shangri-La Hotel Chengdu

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Traveller (696)
Room & Suite (153)
Dining (74)
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Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cafe z”(42 reviews)
“horizon club”(41 reviews)
“across the river”(23 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,369)
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742 results
Traveller rating
514
173
38
13
4
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LanguageEnglish
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514
173
38
13
4
Show reviews that mention
All reviewscafe zhorizon clubacross the riverirish barbars and restaurantsriver viewlobby loungeconcierge staffgreat facilitieswonderful hotelroom was spaciouspanda reservefitness centerchinese restaurantspecial thanksbuffet breakfastbusiness trip
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1 - 5 of 742 reviews
Reviewed 4 days ago via mobile

Thanks to Shang team, helped us to get our programme done and completed. Excellent services with superb staff and great food & beverages. Highly recommended if you are finding a place for international event.

Thank Lan S
Reviewed 4 days ago via mobile

I want to thank Vegrent Fu the chief concierge for being so nice, helpfull and very knowledgeable !! He is always there to help, patient and kind. The hotel is very comfortable with amazing view from top floors

Thank 606tamars
Reviewed 4 days ago via mobile

Very nice Hotel and super friendly staff. The hotel pool was huge and easy to find. Breakfast was expensive but all worth the money as it was a huge buffet with option from European US and Asian specialty

Thank CMaass72
Reviewed 5 days ago

A beautiful hotel. Everything you need , restaurants, pool, massage, metro out front, taxis called as you need them and all staff spoke English. Shop at the end of the drive and many eating houses not far away by foot. A great hotel. Not cheap...More

2  Thank Seng H
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 4 days ago

Dear Seng H, thanks for your sharing and give the full score. We are delighted that you enjoyed our Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.

Reviewed 6 days ago

The Shangri-La brand definitely helps a lot, but throughout the years and different visits, this property has been able to maintain quality and consistency. Hardware can feel a bit dated, but it's definitely not a big deal. Quality and service makes up for it. Big...More

Thank gotang20
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 5 days ago

Dear gotang20, Thank you for staying at Shangri-La Hotel, Chengdu and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.

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Most Booked Properties in Chengdu, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$166 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chengdu
#2 Family Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#7 Spa Hotel in Chengdu
#8 Luxury Hotel in Chengdu
#177 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$166 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chengdu
#2 Family Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#7 Spa Hotel in Chengdu
#8 Luxury Hotel in Chengdu
#177 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (696)
Room & Suite (153)
Dining (74)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Estu Lestari D
29 April 2018|
AnswerShow all 8 answers
Response from 317frederich | Reviewed this property |
I was at a company event and I had a Muslim staff. She mentioned that they do have but most days she was going to an external venue for food. Generally it was not easy for her to find halal certified food at Chengdu. We were... More
0
Votes
Kate T
20 September 2016|
AnswerShow all 10 answers
Response from Ingarfield | Reviewed this property |
Yes indeed they do.
0
Votes
Room Tips
"Much to recommend if you are on a high floor"
Read review
"ask for river facing rooms"
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"for views, choose the river view"
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"the corner rooms ending in 07 and 08 have a better view."
Read review
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