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Ascott Raffles Chengdu

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#11 of 2,619 Hotels in Chengdu
Certificate of Excellence
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Ascott Raffles Chengdu
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112 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Luxembourg City, Luxembourg
Reviewed 5 days ago NEWvia mobile

Ascott is an excellent hotel. Very convenient to public transport, excellent service, very friendly and helpful staff and located inside a mall that has everything you'd need. Great for business or pleasure travelling.

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Helpful?
Thank K B
Singapore
Reviewed 1 January 2017

In the heart of Chengdu, this service apartment is situated above an upmarket shopping centre. The reception staff provide excellent service, 1 or 2 of them can speak fluent English. A staff to note is Kristin, who helped us to book tickets online for the Sichuan Opera and arranged for transport. The room was larger than expected and the kitchenette...

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Helpful?
Thank rickersaurus
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear rickersaurus, Thank you very much for staying with us and we are very happy to have received a very positive review from you. We have shared your compliments for Kristin with her and we are very thankful for your kind words. We are also very glad to hear your stay had been pleasant, and we look forward to having...

Beijing, China
Reviewed 28 December 2016

It is my first time to stay in ASCOTT. The apartment is big and clean. ASCOTT is located in the shopping mall which is the significant architecture in the city, but the hotel gate is hard to be found by drivers. Overall it is a very nice and comfortable room and better choice to stay in Chengdu.

Review collected in partnership with this hotel
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Helpful?
Thank 774anniez
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear 774anniez, Thank you very much for your feedback, and we will look into increasing the visibility of the entrance of our property. We are happy to hear that you had enjoyed the apartment and we look forward to seeing you again in the future! Yours sincerely, Wilfred Hee Residence Manager Ascott Raffles City Chengdu

Reviewed 7 December 2016

Came in June and liked it so much we moved into the building in August. Can't recommend it highly enough. It's conveniently located above a metro station and a mall; 20 minutes from the airport; 15 minutes from downtown, and last month a new grocery store opened in the mall below (Level B2). Hubby loves the gym, I love the...

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Helpful?
1Thank yvonned913
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear yvonned913, thank you very much for your positive review and we are very glad to hear that you are enjoying your stay with us thus far! With the new supermarket which had just opened, residents and guests can enjoy greater convenience. There are also new shops and eateries in the shopping mall which offer more variety of choice! With...

Detroit, Michigan
Reviewed 6 December 2016 via mobile

I studied abroad at Sichuan University and stayed at the Ascott. The Ascott had lots of shopping and food right in the hotel! They even had a connection to the subway right in it! I fell absolutely in love with Chengdu. Such a great city ! :)

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Helpful?
Thank Jillian S
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear Jillian S, Thank you very much for the wonderful review and we are very glad to hear that you had enjoyed your stay with us! Being next to Raffles City Shopping Mall indeed offers a lot of shopping options and convenience to all our guests. We are also next to the Sichuan Metro station which is the interchange of...

Singapore, Singapore
Reviewed 4 December 2016

The location of the hotel is hard to beat - directly above the line 1 and line 3 subway station, and connected to the Raffles City shopping centre. Rooms are very well appointed, with very comfortable bedding, excellent standards of housekeeping, and good quality amenities. Internet was fast and stable. Breakfast was on the top floor which offers a good...

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Helpful?
1Thank Xavier T
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear Xavier T, Thank you very much for your positive review of your recent stay with us at Ascott Raffles City Chengdu! We thank you for your continued support and we are very happy to hear you had enjoyed your stay once again with us. We will continue to strive and enhance our services to provide an even better stay...

Gosford, Australia
Reviewed 2 December 2016

Four friends stayed in an apartment. The pool, location, and staff were all excellent. The hot bread shop down stairs helped us ease our way into China. More restaurants with a slightly western bent could be in this location and I think they would do very well.

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Helpful?
Thank MargotCrossing
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear MargotCrossing, Thank you very much for your positive review and we are happy to hear that you had enjoyed your stay with us. There will be more Western restaurants opening in the Raffles City Shopping Mall in the upcoming months, which will certainly add to the exciting variety of dining choices available! Thank you very much and we wish...

Guangzhou
Reviewed 27 November 2016 via mobile

Room was clean and spacious. Service staff were polite and responsive. Breakfast was pretty good for a service apartment. Will definitely stay here again, especially when I am back in Chengdu for a holiday with my family. Thumbs up!

Review collected in partnership with 单个酒店
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Helpful?
Thank NgYeeHeng
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear NgYeeHeng, Thank you very much for your positive feedback, and we are very happy for the opportunity to host you and we are glad that you had enjoyed your stay with us. We have been working closely with the restaurant operator to continually improve our breakfast offering, and we will continue to enhance our services so that all our...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 22 October 2016 via mobile

Our family of 5 just had a staycation at Ascott for two nights in a 3 Bedroom Unit. The staff were all very hospitable and welcoming! I loved having a washer and dryer to do my clothes, so we could pack less and go home with a suitcase of clean clothes. If you have a larger family, the 3 BR...

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Thank A TripAdvisor Member
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear valued guest, thank you very much for a very positive and detailed review of your recent stay with us. We are very glad to hear that your stay had been pleasant and enjoyable. The fully furnish apartments with the washer, dryer and kitchen indeed provides a lot of convenience and our central location makes getting around the city such...

Singapore, Singapore
Reviewed 27 September 2016

I have stayed in its one-bedroom apartment for 3 nights. It is very clean, super spacious (beyond expectation!), comfortable & feel like home! The location is excellent as well, which is just right on top of a new MRT line 3. A perfect place for family vacation or business travel!!

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Thank JocelynHea
Wilfred H, General Manager at Ascott Raffles Chengdu, responded to this review

Dear JoelynHea, it is our pleasure to have the opportunity to host you and we are very glad to see that you had enjoyed your stay with us very much. Indeed, the spacious and fully-furnished apartments offer a lot of convenience for our guests. Centrally located within the Raffles City Shopping Mall and Sichuan Gymnasium Metro, our guests can enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Ascott Raffles City Chengdu is part of CapitaLand's Raffles City Chengdu, an integrated development comprising Grade A offices, premium shopping malls, and luxury apartments. Strategically located in the heart of Chengdu’s bustling central business district, Ascott Raffles City Chengdu is conveniently located at the metro interchange connecting Line 1 and soon-to-be-completed Line 3, and has a direct link to the nearby Sichuan Gymnasium. From Ascott Raffles City Chengdu, it takes only 30 minutes by car to the Chengdu Shuangliu International Airport and is a 10 minutes ride away to the Chengdu South Railway Station. With such a prime location, Ascott Raffles City Chengdu is an ideal serviced residence for business travellers, offering residents an integrated environment to meet your work and lifestyle needs. Ascott Raffles City Chengdu offers 298 spacious and luxurious studios, one-, two- and three-bedroom apartments, specially designed with separate living and dining rooms, full-equipped kitchens, and quality home entertainment systems to meet your short-term or long-term needs.The residence’s business centre is fully equipped with conference and meeting rooms, making organizing corporate functions a breeze. With wireless broadband internet access and personalized business support services, executives can work efficiently at their peak without having to step out of the property. For leisure, residents can also access a wide range of facilities, such as the fitness centre and the indoor heated swimming pool, to unwind after a day’s work. A panoramic city skyline also awaits at the property’s sky lounge, where you can indulge in a round of cocktail and canapés, truly experiencing global living at Ascott Raffles City Chengdu.Ascott Raffles City Chengdu is one of a luxurious collection of The Ascott Limited's serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you nearly 30 years' experience in supporting travellers who work and live away from home. Because life is about living. ... more   less 

Additional Information about Ascott Raffles Chengdu

Address: No.3 Fourth Section of Renmin South Road, Wuhou District, Chengdu 610000, China
Region: China > Sichuan > Chengdu
Price Range: €75 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Raffles Chengdu 4*
Number of rooms: 298
Reservation Options:
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Hotel Style:
#9 Business Hotel in Chengdu
#11 Luxury Hotel in Chengdu
#20 Best Value Hotel in Chengdu
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments for four people offer privacy between couples but extra space as in kitchens loungeroom dining room etc..”
 of 5 bubbles MargotCrossing, 2 Dec 2016 | Read review
“Corner rooms are larger and quiter.”
 of 5 bubbles 411lucyq, 31 Aug 2016 | Read review
“Can't see what would not be good in this location.”
 of 5 bubbles kengra, 21 Jun 2016 | Read review
“Best Location, Best Room, Very Convenient”
 of 5 bubbles Scotty1232, 17 Feb 2016 | Read review
“All areas are quiet.”
 of 5 bubbles howardxp1, 1 Oct 2015 | Read review
5 of 5