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Crowne Plaza Chengdu City Center

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Traveller (274)
Room & Suite (97)
Dining (25)
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Overview
  • Excellent25%
  • Very good52%
  • Average17%
  • Poor5%
  • Terrible1%
Travellers talk about
“chunxi road”(10 reviews)
“chengdu city”(7 reviews)
“breakfast buffet”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
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1 - 5 of 229 reviews
Reviewed 1 week ago

We stayed here for 3 nights as part of our tour organized by the Sinorama Group. The room was well maintained and bed very comfortable, and the Wi-Fi worked well. The breakfasts were excellent with a good range of hot and cold, Chinese and western...More

Thank Allen L
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 1 week ago

Dear Allen L Many thanks for your feedback concerning your recent stay with us. Delighted to read that your overall stay was a positive one and I am pleased you enjoyed the fresh espresso based coffee at the start of the day together with the...More

Hotel's Favourite
Reviewed 12 October 2017

I was in and out on a quick overnighter but found everything very easy and professional here. More importantly they had these cute little Pandas on the front desk that I just had to buy for my four grandaughters - they loved them. the room...More

Thank Archaeobuff
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 15 October 2017

Dear Guest Thank you for your online feedback following your recent stay with us. I was pleased to read that you found everything to be easy and professional. I am glad your granddaughters enjoyed the cute pandas, thank you for supporting the IHG Foundation Charity...More

Reviewed 1 week ago

It is the most RACIST hotel I ever stayed! Not Asian-friendly. The front office staff is super racist and only favor Caucasian or White guests. I arrived at the hotel around 8 or 9-ish pm. The IHG member check-in area was not staffed, so I...More

Thank Gale C
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 1 week ago

Dear Gale C I was very sorry to read your feedback concerning your check in experience at the hotel. Please accept my sincere apologies for the way in which this situation was handled. As a valued IHG Spire member we wish you to have a...More

Reviewed 3 weeks ago via mobile

The location of the hotel was great as was the service. I do think our bathroom could have used an update but the room felt like a typical Crowne plaza. The sky bar was awesome - really good views of the city though they did...More

Thank cobolovestravel
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 3 weeks ago

Dear Guest Thank you for your feedback concerning your recent stay with us. I was very pleased that you enjoyed the location and service at the hotel. Glad also you enjoyed our Sky Lounge bar and shall check why the local beer and bottled water...More

Reviewed 26 February 2018

Compared to accommodation we had in China the rooms seemed small. Perhaps because we had two single beds. Seemed very expensive to upgrade to Club floor. Faciliteis are good. Set back from a main road so reasonably quiet.More

Thank Oztraveller56
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 26 February 2018

Dear Oztraveller56 Many thanks for your feedback concerning your recent stay. I am glad you enjoyed the hotel facilities and found the hotel to be reasonably quiet. Your comment on the room size is well noted. I do hope we can welcome you back again...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$75 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#24 Spa Hotel in Chengdu
#37 Luxury Hotel in Chengdu
#163 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$75 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#24 Spa Hotel in Chengdu
#37 Luxury Hotel in Chengdu
#163 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (274)
Room & Suite (97)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
AnnetteThompson
1 April 2018|
Answer
Response from GuestRelationsCTUCH | Property representative |
Hello Annette The current price is RMB122 net. The Plaza Cafe is open for breakfast from 6am to 10:30am and offers a wide range of both western and Chinese dishes. Cereals, pastry items, egg station with bacon, beans and... More
1
Vote
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from GuestRelationsCTUCH | Property representative |
The day pass for the pool only is RMB100 and for the pool and gym is RMB180. Changing rooms and towels are available Best wishes William Hall General Manager
0
Votes
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from Angelllllllllll | Reviewed this property |
Sorry did not use the pool and did not ask about a one day pass. One thing I can assure you. Very few people in the hotel might answer your question because almost no one speaks English
1
Vote
Room Tips
"Avoid this RACIST hotel !!!"
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"Higher Floors always have chance to have nice view."
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"higher floor has more beautiful views towards roadside."
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"Ask if there are updated rooms."
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