We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Chengdu City Center

CrownePlaza.comUS$70*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$70*
US$70*
US$70*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Chengdu City Center
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

786 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 214: English reviews
Start your review of Crowne Plaza Chengdu City Center
 Click to rate
Reviewed 6 days ago NEWvia mobile

We visited this hotel on a number of occasions and it offered comfortable accommodation in a central locale - as its name suggests. Perfect for meeting clients. It was nothing special but met our needs at the time.

 Report
Helpful?
Thank Greg C
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Greg C Thank you for your feedback concerning your recent stay with us, I am pleased you had a comfortable stay and were able to have your business meetings in the hotel. As a repeat customer we value you your support so hope we can welcome you back again soon. With best wishes William Hall General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 29 March 2017 via mobile

We were lucky to win tickets through a local raffle. Absolutely one of the best nights. Lovely service even though our booking seemed not to have been noted. Some good suggestions of what to around the hotel. The location is very close to a lot of things - a couple of minutes walk from Chunxi Road. A lot of local...

 Report
Helpful?
Thank Jonathan D
About Hotel's Favourite Review
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Hello Jonathan Very pleased you were able to enjoy your stay with us and I am glad you found our location to be very convenient for the bustling area of Chunxi Road. Thank you for sharing your feedback and hope you get lucky again and are able to stay with us. With best wishes William Hall General Manager

hong kong
Reviewed 1 week ago

Smart, but slightly dated hotel which is in a great location for the centre of the city. Recent room refurbishment has vastly improved the hotel. They are smart, very comfortable and give a great night's sleep. Room temperature control is good too. The rest of the hotel hasn't been up[graded and looks a bit dated in it's design. F and...

 Report
Helpful?
Thank dbchippy
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear dbchippy Thank you for the feedback concerning your recent stay. I am glad you found our location good and the refurbished rooms to be smart and comfortable and more importantly uou had a good nights sleep. We will continue with the overall improvements in the hotel and hope to welcome you back again on your next visit. With best...

Beijing
Reviewed 2 weeks ago

The hotel is located very close to the center with many possibilities to go shoping or have food in one of the numerous restaurants. The hotel is clean but unfortunately not in the condition of a facility up to todays standards. Reconstruction, modernization and maintenance should be at top priority for this hotel. Restaurants, Lounge/Bar, Rooms, Furniture and bathrooms (very...

 Report
Helpful?
Thank EberhardH171
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear EberhardH171 Thank you very much for your online feedback concerning your recent stay at the hotel. I was very pleased to read that you enjoyed our central location, service of the staff and the breakfast. I certainly noted your comments concerning the refurbishment and this is an ongoing project, we finished a number of room floors earlier this year....

Melbourne, Australia
Reviewed 16 April 2017 via mobile

We were welcomed by a lovely gentleman named Adam who informed us of places to eat and supplied us with a detailed map. As previously travelled through china the language barrier can be difficult at times it was refreshing to know we can contact him if any issues. All staff were friendly and eager to please. The rooms were large...

 Report
Helpful?
Thank Rose c
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Rose C Thank you very much for your online feedback concerning your recent stay at the hotel. I was very pleased to read that our Adam in Guest Relations had been able to assist you and give you suggestions on where to go, I will let him know about this. I am glad you had a comfortable stay and...

Chengdu, China
Reviewed 16 April 2017

I have stayed here a umber of times as fellas visiting for food and meetings it is close to Chunxi Road Metro and therefore to access both Tai Koo Li and also IFS. One of the older hotels in Chengdu but still a nice place to stay with good service and helpful staff.

 Report
Helpful?
Thank Malcolm P
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Malcolm P Thank you very much for your online feedback. I was very pleased to read your positive comments concerning the hotel. We were indeed the first international hotel to open in Chengdu and our location near to Taikoo Li, IFS and Chunxi Road continues to be one of the best. I also noted you found our staff helpful...

Reviewed 1 April 2017 via mobile

Amazing stay, rooms clean, large and luxurious (if your staying in club level). Staff very helpful and spoke good English. We planned to see the pandas and got some amazing help on what to do and where to go. I defiantly recommend this hotel and I would certainly stay again.

 Report
Helpful?
Thank Phil D
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Phil D Thank you for your positive feedback concerning your recent stay at the hotel. I was very pleased you enjoyed your room on the Club floor and that our team were on hand to assist you with your travels around the city and to see the pandas. We look forward to being able to welcome you back again...

Stoke-on-Trent, United Kingdom
Reviewed 19 January 2017 via mobile

We stayed here for just a night and it was incredible! Large rooms, massive bath and also shower! It's in a great location near an old ancient street and city centre. The breakfast buffet had everything you could dream of!

 Report
Helpful?
Thank traveller892013
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear traveller892013 Delighted to read your very positive comments concerning your recent short stay with us. Very pleased that you enjoyed your room set up, the breakfast buffet and of course the central location. I do hope we can welcome you back again on your next visit to Chengdu. With best wishes William Hall General Manager

Singapore, Singapore
Reviewed 12 January 2017 via mobile

Good location hotel which is just right opposite the pedestrian street so shopping is very convienct if you're in Chengdu for that. Grand entrance at hotel lobby, comfortable bed with thick comforter, food is average, cleanliness is ok. Only unsatisfactory service is the wifi speed which is really slow. Otherwise an average aged hotel.

 Report
Helpful?
Thank L046
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear LO46 Thank you very much for your recent feedback. I am pleased that you enjoyed your overall stay with us - I noted the comment about the wifi and we will continue to strengthen the system. I am glad you enjoyed our central downtown location and do hope we will have an opportunity to welcome you back again to...

Chicago, IL
Reviewed 10 January 2017

This hotel was the first 5 star hotel in the city, and it IS convenient to large, upscale stores. While some rooms may have been updated, ours was not: the carpet was stained, there was black mold all around the sealant under the sink rim, the mirror was streaked, and the tub/shower was really slow to drain. The beds, however,...

 Report
Helpful?
Thank Travelingmaven
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Travelingmaven Thank you very much for your feedback on your recent stay at the hotel. I was sorry to read about the room condition and will pass your comments to our Housekeeping department. I was pleased that you enjoyed the breakfast and staff service, our Lobby Lounge does indeed serve alcoholic beverages such as wines, beers and spirits. The...

337 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (241)
Viewed
Room/Suite (39)
Viewed
Bathroom (13)
Viewed
Hotel & Grounds (17)
Viewed
Dining (10)
Viewed
Family/Play Areas (1)
Viewed
View from Room (5)
Viewed
Other (156)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (96)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (3)
Viewed
Dining (14)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (31)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Chengdu hotels
1.3 km away
Sheraton Chengdu Lido Hotel
Sheraton Chengdu Lido Hotel
#29 of 2,668 in Chengdu
777 reviews
1.1 km away
Rhombus Park Aura Chengdu Hotel
1.7 km away
Holiday Inn Chengdu Oriental Plaza
Show Prices
Show Prices
Show Prices
1.3 km away
Dorsett Grand Chengdu
Dorsett Grand Chengdu
#14 of 2,668 in Chengdu
280 reviews
0.6 km away
Haiyatt Hotel
Haiyatt Hotel
#54 of 2,668 in Chengdu
273 reviews
0.7 km away
Holiday Inn Express Chengdu Gulou
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The superb, convenient location in the heart of the Central Business District, adjacent to the “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and Chuan Xin Mansion. The hotel offers 402 guest rooms and suites including the new Premier and Club rooms and suites. A comfortable stay awaits with attentive, courteous service plus the full facilities of our exceptionally designed rooms.For large scale events the 630 square meter ballroom can accommodate up to 550 guests. The ballroom is complemented by 10 other meeting rooms ranging from the 130-seater auditorium to the smaller 10-seater Boardroom. Crowne Plaza Chengdu City Center offers an outstanding selection of restaurant and lounge venues to suit your every need. These include the Lobby Lounge, Sky Lounge and four restaurants serving Chinese, Japanese and International cuisine. An array of leisure facilities are available that include a heated indoor swimming pool, a brand new Fitness Center and Sukhothai Spa.Earning the reputation as one of the region’s finest hotels, “TRAVELING FOR SUCCESS” to Crowne Plaza Chengdu City Center. ... more   less 

Additional Information about Crowne Plaza Chengdu City Center

Address: No.31 Zongfu Street, Jinjiang District, Chengdu 610016, China
Region: China > Sichuan > Chengdu
Price Range: €61 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chengdu City Center 4*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Agoda, Travelocity, Orbitz, Expedia, Hotwire, Cancelon, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Crowne Plaza Chengdu City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chengdu
Chengdu Crowne Plaza
Hotel Style:
#18 Spa Hotel in Chengdu
#19 Business Hotel in Chengdu
#28 Best Value Hotel in Chengdu
#30 Luxury Hotel in Chengdu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Crowne Plaza Chengdu City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are updated rooms.”
bpdogs, 1 Jan 2017 | Read review
“ask for newly refurbished room”
EWayC, 23 Nov 2016 | Read review
“All room carpets disgusting. Verifiable that the carpet in my photo is the same carpet in the rooms at this property.”
  • carpet stain, shoe in the photo for scale.
guest999971, 5 Nov 2016 | Read review
“Specify twin rooms with separate beds as they have Hollywood twin rooms”
Nongsom, 2 Jun 2016 | Read review
“Ask for one of the updated rooms, I heard they are available after my stay.”
Flyfishdad, 15 May 2016 | Read review
5 of 5
CrownePlaza.com
US$70* /night
View Deal
Hotels.comUS$70
Agoda.comUS$70
TripAdvisorUS$70
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates