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All reviewsfree shuttlepanda basechinese restaurantoutdoor poolwedding chapelpanda reservepanda centrehotel is fantasticshuttle serviceclub roomdinner buffetpanda breedinghotel is locatedconcierge deskgiant pandastaxi driverfive star hotel
Free breakfast and shuttle made this a very good value. The hotel is beautiful, clean, with a friendly staff. We got there early after our 14 hour flight from Los Angeles. Not a problem. They had our room ready within half an hour and we...More
1 Thank Rick B
Response from Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda GardenResponded 30 March 2017
Thank you so much for your great feedback and we are very happy to know that you had a comfortable stay in our hotel. We also wish you enjoyed the panda base nearby our hotel, the pandas are indeed pretty cute.
We had a wonderful stay at this hotel, the staff couldn't do enough to help you.
We caught the shuttle to the panda reserve, which was very convenient. Breakfast was lovely, plenty of choice for everyone.
Just one thing people should know, the taxi from...More
Nice hotel with really nice and convenient rooms. Heating and air conditioning is central which made the rooms far too warm for the night which could be partially improved by opening the windows.
Breakfast is very good and the staff is really nice. There are...More
This hotel is fantastic, modern, clean, and characteristic of a panda sanctuary. The pool is amazing, and has lovely gardens.
Staff are friendly, and helpful. Communication is very good, and the staff have a good understanding of English.
One man that stands out is Jason...More
Stayed several nights and didn't sleep well for any of them. This was all due to the air conditioning staying on at the same hot temperature no matter what fan speed or temperature was selected. We asked reception to sort it on the first day...More
1 Thank ricor29
Response from Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda GardenResponded 21 January 2017
Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your sincere and also professional feedback.I apologized for the inconvenience of your stay, our hotel managements have attached much attentions on these issues, especially the room temperature and the communication of the...More