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Waldorf Astoria Chengdu

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No. 1199 Tianfu Avenue North High-Tech Zone, Chengdu 610041 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1357)
Room & Suite (135)
Dining (126)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Chengdu
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 3,138 hotels in Chengdu
Location
Cleanliness
Service
Value
Travellers' Choice
Waldorf Astoria Chengdu is a new crown jewel in the burgeoning Chengdu Hi-Tech Zone. Soaring 52 stories, the hotel blends classic elegance and modern grandeur with inspirational environments and modern luxuries. From sophisticated dining options and meeting facilities to memorable views from every guest room, guests will enjoy will enjoy unforgettable experiences throughout their stay – all enhanced by signature True Waldorf Service. The Waldorf Astoria Chengdu features 289 luxury guestrooms including 31 suites, all of which enjoy the highest vantage points offering mesmerizing views of Chengdu. Spacious and elegantly furnished, each room is appointed with the signature Waldorf bed, a walk-in closet, modern working and entertainment facilities, and marble bathroom complete with double vanity. The personal concierge cabinet at each room entry allows for convenience and discrete service at all times and ensures flawless hospitality creating an experience that is better than home. There are five restaurants and bars, gathering lavish cuisine from all over the world and leading you enjoy an unforgettable Waldorf Astoria dining experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Yoga room
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids club
Highchairs available
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Walk-in shower
Bathrobes
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese
1129Reviews2Q+A10Room tips
Traveller rating
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Popular mentions
John LIM wrote a review May 2021
Chengdu, China25 contributions3 helpful votes
+1
Stayed here with my wife on Mother's Day and hotel is superb and wonderful service and attention to details. Hotel GM, Michael pampered us with very nice in room amenities and room with a great view overlooking the City of Chengdu. Had a wonderful breakfast also with wide varieties of selections. Highly recommended hotel in Chengdu.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Gan Gacian, 其他 at Waldorf Astoria Chengdu
Responded 13 May 2021
Dear distinguished guest, I am delighted that you and your wife had a memorable stay. Indeed our hotel is a luxury landmark hotel towering above the city skyline with inspirational facilities, stylish rooms and unrivalled views. I also thank you for praising our team members, who are indeed doing really well and I will ensure they are aware of your kind praise. We have said it many times I feel blessed to have a great team that genuinely desires to provide exceptional detailed guest experiences. Wishing you and your wife all the very best and looking forward to welcoming you back. Kindest Regards, Gacian Gan - Executive Office
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Jean-Francois Vallee wrote a review Feb 2021
Chengdu, China8 contributions
We booked the Waldorf Astoria Chengdu for a weekend stay-cation for Mother's Day in May 2020. Despite the COVID-19, the hotel staff was very friendly, accommodating, and caring about our safety. Our stay was amazing from the minute we stepped into the hotel. They warmly welcomed us in the lobby, the check-in process was super smooth and the room was very comfortable. We hung out in the room, at the pool, and on the 50th floor (which has an amazing view). We visited the hotel a few times in the past for their brunch, and, as usual, the food quality and taste was excellent. Overall, this is an excellent hotel and they made our stay very enjoyable. Highly recommended.
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Date of stay: May 2020
Location
Service
Sleep Quality
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Response from Gan Gacian, 其他 at Waldorf Astoria Chengdu
Responded 17 Feb 2021
Dear distinguished guest, I am delighted that you and your family had a memorably comfortable stay with us and thank you for choosing us as your ‘home away from home’. I am saying it all time – because I really believe in it – I am blessed to have an amazing team that is always trying doing their best to deliver personalized and genuine guest experiences. Their philosophy is to give guests the same feeling as when you invite family or friends into your home. And I truly admire that. All our team member is indeed doing a great job in personally looking after our guests. Thank you for your recognition and kind 'Highly recommended'. Wishing you and your family all the very best and we are looking forward to welcoming you back soon. Gacian Gan - Executive Office
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qiuyang wrote a review Jan 2021
Chengdu, China35 contributions
At this hotel I have an unforgettable experience, because this is my anniversary.They upgrade my room to the suite.That’s a very luxury room.And there also have three kind employees.They are Rita Hellen and Cassie,they give us a lot of help.We love them .
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Gan Gacian, 其他 at Waldorf Astoria Chengdu
Responded 10 Jan 2021
Dear distinguished guest, Thank you for taking the time to share your experience and I am delighted you had an unforgettable anniversary. When we travel, we wish hotels to be similarly comfortable as our homes and that can only be achieved with personalized services. That’s why Waldorf Astoria’s ‘True Waldorf Service’ is legendary as it does exactly that and I am so proud of the team including Rita Hellen and Cassie to deliver that every day. We look forward to having you back soon and wish you all the best until then. Kindest Regards, Gacian Gan - Executive Office
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Andrew Sun wrote a review Jan 2021
2 contributions
I am writing to express my thanks to the hotel staff who worked wholeheartedly to provide a nice stay for their guests. The hotel was well maintained. The room was spacious. The environment was comfy and quiet. The front desk also gave me a generous upgrade upon arrival. We had dinner at the Chinese restaurant at the hotel. They had nice taste not to mention the above-average price. The breakfast is one of a kind in the area. They have an a la carte menu with morning steak. The other buffet stuff also tasted well. I do hope the hotel can maintain its standard as the luxury brand of Hilton. Many thanks!
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Review collected in partnership with 单个酒店
Date of stay: January 2021Trip type: Travelled with friends
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Response from Gan Gacian, 其他 at Waldorf Astoria Chengdu
Responded 10 Jan 2021
Dear distinguished guest, Thank you for your kind and detailed comments. Indeed, our hotel is simply stunning; featuring many details in amenities, hardware and with floor-to-ceiling windows offers picturesque city lights and stunning lake park views. And our services are also all genuinely tailor-made and your praise re our team member you mentioned who are very much appreciated. Thank you once again for your time to write this kind review and my team and I wish you all the very best and hope to welcome you soon back to our hotel. Gacian Gan - Executive Office
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CHEAH wrote a review Dec 2020
17 contributions11 helpful votes
Good breakfast but the noodle station need some improvement. Egg Benedict is pretty solid but WA Bangkok has better one. Excellent service, from the concierge to the front desk/ house keeping. Hellen Huang dropped by during breakfast time and asked me for feedback. Front desk Evelyn An gave us warm welcome when we arrived. House keeper 邱琳 did the best job to keep my room clean and she make sure I've enough of the tea bag and body wash. Room was upgrade as a Diamond member but the view isn't that great. Received fruit and red velvet cake and it tasted awesome. Every single staff did his/her best to serve the customers. Overall it is pretty solid stay.
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Date of stay: November 2020
Location
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Response from Gan Gacian, 其他 at Waldorf Astoria Chengdu
Responded 5 Jan 2021
Dear distinguished guest, Thank you for your kind feedbacks and your obvious appreciation for our stunning hotel. I really appreciate your comments re our team members, who are doing really well. I ensure they are aware of your compliments. We continuously refine all our breakfast offerings and make sure every guest’s unforgettable breakfast experience, thank you for your kind feedbacks. Once again thank you for your kind feedback and my team and I look forward to having you back soon. Please let us know when you will return and we can take care of you according to your preferred views from room. Until then, all the very best and seasons greeting. Gacian Gan - Executive Office
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PRICE RANGE
US$187 - US$226 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
289
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Frequently Asked Questions about Waldorf Astoria Chengdu
Which popular attractions are close to Waldorf Astoria Chengdu?
Nearby attractions include ChengDu GuiHuaGuan (0.6 km) and Suning Plaza (1.1 km).
What are some of the property amenities at Waldorf Astoria Chengdu?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Chengdu?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Waldorf Astoria Chengdu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waldorf Astoria Chengdu?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Waldorf Astoria Chengdu?
Conveniently located restaurants include Liao Ji BangBangJi, JinCheng YinXiang Hotpot Restaurant, and Rong He XiaoChu.
Are there opportunities to exercise at Waldorf Astoria Chengdu?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Waldorf Astoria Chengdu have an airport shuttle?
Yes, Waldorf Astoria Chengdu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waldorf Astoria Chengdu?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Chengdu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.