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Holiday Inn Chengdu Century City-WestTower, an IHG hotel

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208 West Tower, Century City Boulevard, Chengdu 610041 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (177)
Dining (29)
Room & Suite (13)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 3,138 hotels in Chengdu
Travellers' Choice
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment.
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Location

Full view
51Somewhat walkable
Grade: 51 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
208 West Tower, Century City Boulevard, Chengdu 610041 China
Name/address in local language
Getting there
Chengdu Airport12 kmSee all flights
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1134Reviews1Q+A24Room tips
Traveller rating
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Popular mentions
Venessa wrote a review Jun 2020
1 contribution
I was so glad to stay in Holiday Inn hotel.It was a good experiences.when I just came,the front of desk was greeted me with her lovely smile.thanks for your warm welcome Miss Sherry . Next day I was so rush go to airport,I just finished check out go to lobby,Miss Rebecca saw me and ask me do I need help.She called Taxi in Two mins .Finally I arrive at airport on time .Thanks for her help. Thanks Holiday Inn For your lovely service..I will come back again.
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Review collected in partnership with 单个酒店
Date of stay: June 2020Trip type: Travelled with friends
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Response from simonchen01, General Manager at Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Responded 27 Jun 2020
Dear Guest, Thank you for your comments on Holiday Inn Chengdu Century City . We are so glad that you had a pleasant stay here.We always try our best to provide perfect hospitality. Your expectation is the direction of the hotel's service. We will continue to improve the service level and look forward to your visit again. Simon Chen General Manager
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nymsk wrote a review Jan 2020
Moscow, Russia89 contributions42 helpful votes
Worst choice: 1. Room 1036 - extremely cold! You can’t even fall asleep at this temperature. The air conditioner is set at 30 degrees at full power but it doesn’t help as it is very old and only blows air without heating it. 2. One (!) socket in the whole room. You have to use it to plug in all of your charges + iron + kettle. The other one is in the bathroom. 3. On-going construction (there is no warning on this). 4. No sound-proofing. Was woken up by the welcome music set up on TV in the room next to mine. Not recommended.
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Date of stay: January 2020Trip type: Travelled on business
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Response from simonchen01, General Manager at Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Responded 16 Jan 2020
Dear guest, Greeting from Holiday Inn Chengdu Century City! Please allow me this opportunity to apologize for all the inconveniences you experienced during your recent stay. Holiday Inn Chengdu Century City is committed to providing our guests with the highest quality of services and facilities. We sincerely regret we fell short of our goal in this instance. Certain actions have been taken immediately after receipt of your valuable comments to improve our guests whole staying experiences. I appreciate you taking the time to convey your concern and let us know how we are doing and how we can be better. We are looking forward to welcom you back to our hotel again and witness our improvment. Simon Chen General Manager
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PetervdE wrote a review Dec 2019
Ommel, The Netherlands117 contributions53 helpful votes
In the period between end of October and the middle of December, I stayed 2 times here with a total of around 7 weeks. Rooms are fine. Except that it was always hot inside. Airco didn't bring the temperature down. For the rest there was nothing to complain. The breakfast was very extensive with a lot of choice in "eastern" and "western" dishes. For dinner I visited the Thai hotpot restaurant on the top-floor, but there is also some choice of restaurants in the neighbourhood. And for those who want go around be public transport, the metro station (Century City / Line 1) is about 10 minutes walking from the hotel.
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Date of stay: December 2019
Value
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Trip type: Travelled on business
1 Helpful vote
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Response from simonchen01, General Manager at Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Responded 30 Dec 2019
Dear guest, Thank you for choosing Holiday Inn Chengdu Century City.It is a pity that you did not get a very satisfactory experience in the hotel. It is the first principle of each of our staff to create a pleasant and warm living environment and meticulous service for the guests.I sincerely hope that this stay does not lose your confidence in the holiday brand, we will make efforts and improvements, looking forward to your visit again and witness our growth! Simon Chen General Manager
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BRN_CAR wrote a review Dec 2019
Dee Why, Australia26 contributions4 helpful votes
If by any “chance” you will have to stay in this hotel, get ready for: - smoking smell everywhere (rooms, corridor, toilets,etc.) - moisture smell and rotten walls - toilet/sewage smell In addition, the hotel is not international at all, with very local buffet and almost no English knowledge. Advise: get a hostel room, you’ll get the same conditions but with no abused expectations and for way cheaper.
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Date of stay: November 2019Trip type: Travelled on business
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Response from simonchen01, General Manager at Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Responded 3 Dec 2019
Dear guest, Greeting from Holiday Inn Chengdu Century City! Please allow me this opportunity to apologize for all the inconveniences you experienced during your recent stay. Holiday Inn Chengdu Century City is committed to providing our guests with the highest quality of services and facilities. We sincerely regret we fell short of our goal in this instance. Certain actions have been taken immediately after receipt of your valuable comments to improve our guests whole staying and dining experiences. I appreciate you taking the time to convey your concern and let us know how we are doing and how we can be better. We are looking forward to welcom you back to our hotel again and witness our improvment. Simon Chen General Manager
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DTL0323 wrote a review Sep 2019
Birmingham, Alabama122 contributions43 helpful votes
Visited Chengdu for The World Police and Fire Games and stayed at the HI Century City. Great hospitality, great food, wonderful staff, comfortable rooms, live music in the bar, and most spoke or could get through some English. This hotel is located close to shopping and an extra fine green space at the end of the block. Make sur you get a NO SMOKING room.
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Date of stay: August 2019
1 Helpful vote
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Response from simonchen01, General Manager at Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Responded 5 Sep 2019
Dear Guest, Thank you very much for taking the time to write about your comments.We are very glad to know that you are satisfied with the location and service of the hotel.Your comments have a very positive impact on the team. We look forward to serving you again in Holiday Inn Chengdu Century City! Sincerely yours, Simon Chen General Manager
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LOCATION
ChinaSichuanChengduGaoxin District / New International Convention & Exposition Center Chengdu Century City
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Frequently Asked Questions about Holiday Inn Chengdu Century City-WestTower, an IHG hotel
Which popular attractions are close to Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Nearby attractions include ChengDu ZaoJingPin NongChanPin ZhanGuan (0.6 km).
What are some of the property amenities at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Conveniently located restaurants include Cafe (InterContinental Century City Chengdu), Long Xuan Chinese Restaurant (InterContinental Century City Hotel Chengdu), and Hot Thai Restaurant(Chengdu Holiday Inn Century City-West).
Are there opportunities to exercise at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Chengdu Century City-WestTower, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Holiday Inn Chengdu Century City-WestTower, an IHG hotel?
Many travellers enjoy visiting Ruins of Guangdu City (6.8 km).