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JW Marriott Hotel Chengdu

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Traveller (512)
Room & Suite (115)
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Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Chengdu
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Rooms
29 Jul30 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
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98
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98
15
5
1
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All reviewsthe executive loungetianfu squareman ho restaurantplatinum elitetable restaurantair purifiercholesincere smilespecial thankssoaking tubservice recoverybreakfast and happy hourlounge staffgold memberroom wasn't readythe king size bedmy point of view
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1 - 5 of 121 reviews
Reviewed 5 days ago

Stayed at this hotel for four nights and had a wonderful stay! This is really a five-star hotel, on all levels! It is also in a great location close to Tianfu Square, People’s Park and Chunxi Road. The hotel staff is trained perfectly and they...More

Thank ChinaSolo
Response from Aileen Z, Public Relations Manager at JW Marriott Hotel ChengduResponded 5 days ago

Dear mintorovitchj, Thank you for the splendid review you have written on TripAdvisor about the facilities and services offered at JW Marriott Hotel Chengdu. I have shared your feedback with our colleagues to inspire them to continue providing excellent service. We appreciate the feedback and...More

Reviewed 1 week ago

As a Platinum Marriott Rewards member, I have the opportunity to sample a very wide variety of Marriott properties all around the world. Mostly, they are all top notch, especially the JW branded properties. Unfortunately, the JW Marriott in Chengdu does not live up to...More

1  Thank PacJet
Response from Aileen Z, Public Relations Manager at JW Marriott Hotel ChengduResponded 1 week ago

Dear PacJet, Thank you for taking the time to write a review following your recent stay with us at the JW Marriott Hotel Chengdu. I am sorry to read that we did not meet your expectations on this occasion and therefore you did not enjoy...More

Reviewed 3 weeks ago via mobile

Chengdu is a friendly and welcoming city. But the staff at The JW was amazing. I have stayed at Marriotts around the world and this was the best experience yet. Extra credit to the girls in the Executive Lounge. Helen, Shirley, Caroline and The others...More

Thank ariz0na1976
Response from Aileen Z, Public Relations Manager at JW Marriott Hotel ChengduResponded 3 weeks ago

Dear ariz0na1976, Thank you for acknowledging the positive elements of your holiday and for recognizing our colleagues whose efforts contributed a great part in making your stay more enjoyable. Your comments with regards to our colleagues in Executive Lounge is highly appreciated and I will...More

Reviewed 3 weeks ago via mobile

My return visit, same great experience. Lounge is lightly staffed for its size. It cannot be easy for the staff. Thank you Lisa, Coco and Shirley for being attentive and welcoming even when the lounge is busy.More

Thank Eric G
Response from Aileen Z, Public Relations Manager at JW Marriott Hotel ChengduResponded 3 weeks ago

Dear Eric G, Thank you for acknowledging the positive elements of your holiday and for recognizing our colleagues whose efforts contributed a great part in making your stay more enjoyable. Your comments with regards to our colleagues Lisa, Coco and Shirley is highly appreciated and...More

Reviewed 4 weeks ago

Stayed here at the end of a 2 week China trip. I knew we would be tired and wanted something luxurious. This really fits the bill. They greet you downstairs and direct you to the 8th floor lobby. Check in was quick. The room is...More

1  Thank DreadPirateMo
Response from Aileen Z, Public Relations Manager at JW Marriott Hotel ChengduResponded 3 weeks ago

Dear DreadPirateMo, Thank you for taking the time to share your comments following your stay with us. We are delighted to note that you were overall impressed by the facilities and services of the hotel. We appreciate the feedback and looking forward to welcoming you...More

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About
Description
The symbol and center of Chengdu, Tianfu Square, is now home to the JW Marriott Hotel Chengdu. Enjoy the renowned JW experience with only a 30-minute drive from the Chengdu Shuangliu International Airport. A ...More symbol of luxury in Chengdu’s core business areas Yanshikou and Chunxi Road, the JW Marriott Hotel offers city views of Chengdu’s newest landmarks, the Sichuan library and Chengdu museum. Located close to the famous scenic spots, Kuan & Zhai Alleys, it’s the ideal place to discover Chengdu’s history of over 4,500 years and to experience the traditional Tianfu leisure lifestyle. The hotel associates welcome you with 345 beautifully designed rooms and suites, 4 food and beverage outlets, and a total 1800 sqm of meeting & event space. The Grand Ballroom and Junior Ballroom provide the perfect location for both business meetings or special events of various sizes. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (512)
Room & Suite (115)
Dining (56)
Pool & Beach (4)
Business Centre & Event Rooms (19)
Family and Play Areas (1)