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Crowne Plaza Qingdao

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619 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Telford, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Good hotel, comfortable, clean, good service etc and English spoken. But............when booking a Club floor room you expect a Club floor lounge and one that is open all day until night time. Somewhere to work & relax away from it all. But, here, the Club lounge doesn't 'exist' as such and you have to go downstairs to the Italian restaurant... More 

Helpful?
Thank Mark R
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We also value your comments, Firstly, we are glad to know you like our club lounge, the Italian restaurant offer the food and drinks at happy hour time, also you can go... More 

1 review
Reviewed 2 weeks ago

I've been here in this summer, it's a quite enjoyable experience for me in China. This hotel is well-equiped and it has exquisite amenities and cozy suite. I tasted great chinese delicacies in the restaurant, the service manners of which impressed me a lot. What the most great thing is its location is so convenient for transport, shopping and sea... More 

Helpful?
Thank 航 付
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear guest, Thank you very much for your review. We are delighted to hear that you liked our prime location of our hotel. Indeed, we are located next to major shopping centers including Aeon, Mykal, Hisense Plaza, Marina Plaza. I am pretty sure you have enjoyed the shopping & convenience! this is always praised by our guests. Guest satisfaction is... More 

Aalborg, Denmark
Level Contributor
105 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago via mobile

I stayed at this 5 star hotel several times during my business trips to Qingdao the last 13 years. It used to be a high quality hotel, and I always enjoyed the executive floor facilities. For some reasons I stayed in other hotels in Qingdao the last 4-5 years, but returned to Crown Plaza this time, only to realize that... More 

Helpful?
Thank Morten K
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest,   Thanks for choosing our hotel for staying many times, And thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations and would like to extend... More 

Barrie, Canada
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

The hotel needs renovations badly. Yellowish colour to everything is not the most appealing and the rooms outdated but not uncomfortable. I must say I stayed on the cloud floor in a suite and it was roomy, the washroom immaculate and the beds extremely comfortable. The Executive floor could use a facelift however the staff was great. Breakfast ok but... More 

Helpful?
Thank Dan99191
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear guest. Thank you for choosing Crowne Plaza Qingdao for your recent stay and sharing your experience. We would like to take this opportunity to apologize for any inconvenience our food quality and room facilities may have caused you. we have taken up the matter with the hotel management team . F&B department and Chef will pay more attention for... More 

Melbourne, Australia
Level Contributor
3 reviews
Reviewed 24 October 2016

On the morning of 21 October, I and one of my colleagues attempted to check out at 7 am. Unfortunately, there was only one front desk staff already attending a guest so we waited for our turn. 5 minutes later, the front desk staff, Kim, was still focused on the guest. A few minutes after that another guest came and... More 

Helpful?
Thank MCP1974
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr. Pascual, As our valued guest, we truly appreciate your patronage as well as the valuable feedback. Again, we would like to extend our most sincere apologies for the shortfall in service you encountered during your stay. We really appreciate your comments which would definitely help us to improve our hotel. After receiving your comments, we had held a... More 

Montreal, Quebec
Level Contributor
4 reviews
4 hotel reviews
Reviewed 19 October 2016

I was staying at this Hotel from Aug 29 until Sep 1st 2016, thanks to the invitation of my Associate Supplier Company. Beautiful and pleasant decor, courteous reception service, trying hard to provide you with English explanations, elegant reception hall and well designed rooms. There is also a shop offering beautiful moon cakes for souvenir which I love as part... More 

Helpful?
Thank philipha2015
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear guest, Thank you for your support and we’re flattered to be your best hotel! We trusted that you have an enjoyable stay with us. It is delightful to hear that you appreciated the staff, restaurant and facilities of our hotel. We will continue to aim higher and provide great service for our guests. Thank you for your compliments and... More 

Bergen, Norway
Level Contributor
108 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 October 2016

A very friendly reception. Of course, Language is a major issue mostly all over China, apart from the biggest cities. here they actually did speak a little English. The hotel is grand, allthough you get them even grander if you are willing to pay. Everything with this hotel was super. Food, staff, rooms are all up to Your expectations in... More 

Helpful?
Thank Terje363
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear guest, Thank you very much for your review. We are thrilled to hear that your stay with us was enjoyable. Guest satisfaction is of our utmost importance and we are delighted that you liked our service and other aspects of the hotel like the room,service and food quality. We will continuously strive for the best. Wish to serve you... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2016

The best thing about this hotel isn't the hotel itself, but its location within walking distance of many nice restaurants, shopping malls, and the Olympic sailing center. Staying here makes it easy to experience the best of Qingdao. The hotel itself is underwhelming: the lobby décor hints at luxury aspirations but the rooms, though clean, are out of date; the... More 

Helpful?
Thank Eyad D
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are pleased to hear that you found our staffs helpful and hotel's location is convenient for shopping and transportation. However, we are disappointed to learn of the issues you experienced with room facilities. We took every comment... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016 via mobile

The crowns plaza hotel here at Qingdao is a luxuriously designed and expensive hotel located in the heart of Qingdao city. The hotel is nicely decorated in the lobby, it sit literally on the street and offers great transportation services. This place is a great resting place for Qingdao attraction in the city. But if you really want to go... More 

Helpful?
Thank Daiwei X
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share feedback on your recent stay at the Crowne Plaza Qingdao, Please accept our sincere apology for any inconveniences caused during your stay. Your experience is not one we wish to provide to our guests and we are sadden that we did not live up to your expectations. We will be... More 

Prestatyn, Wales, United Kingdom
Level Contributor
3 reviews
Reviewed 15 August 2016

I travel all year round on business and come from the UK. Still staying here as I write this but wanted to reflect my experience so far in a review. I had a couple of small bottles of Heineken in the 'bar' (an empty room with extremely dim lighting) on the first night, and only realised when I came to... More 

Helpful?
Thank JonOrd512
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for your feedback. Please accept our sincere apology for any inconveniences caused during your stay. Your experience is not one we wish to provide to our guests and we are sadden that we did not live up to your expectations. We will be sure to share your review with our executive team so that we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Qingdao is located in the commercial and shopping center of Qingdao, overlooking the sail regatta venue of the 2008 Olympic Game. It is 40 minutes drive from Qingdao International Airport, 15 minutes drive from the Railway Station, and only 5 minutes walking from the beach. Our hotel has 3 restaurants and bars ,388 guestrooms and suites with specially designed accommodation for travelers with disabilities. There are also 16 serviced apartments with one or two bedrooms available to rent, equipped with full kitchen facilities and a spacious dining and living area. Well-known Murano's Italian Restaurant on 2nd floor.The SinnTakewaka Janpanese Restaurant on 4th floor. ... more   less 

Additional Information about Crowne Plaza Qingdao

Address: No.76 Hongkong Middle Road, Shinan District, Qingdao 266071, China
Region: China > Shandong > Qingdao
Price Range: €85 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Qingdao 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Crowne Plaza Qingdao Hotel Qingdao
Qingdao Crowne Plaza
Hotel Style:
#11 Business Hotel in Qingdao
#16 Best Value Hotel in Qingdao
#17 Luxury Hotel in Qingdao
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Questions & Answers

Questions? Get answers from Crowne Plaza Qingdao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a Club floor room & lounge then make sure it is actually there (some advertise it and don't actually have it !) and open.”
 of 5 bubbles L3585KTmarkr, 21 Nov 2016 | Read review
“ask for Ocean view.”
 of 5 bubbles Dan99191, 7 Nov 2016 | Read review
“October is the month to avoid since it is too warm in the rooms and the air conditioning no longer works.”
 of 5 bubbles MCP1974, 23 Oct 2016 | Read review
“My room was on the 20th Floor, and is very quiet.”
 of 5 bubbles philipha2015, 18 Oct 2016 | Read review
“I don't think there are any”
 of 5 bubbles AndreDienst, 7 May 2016 | Read review
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