Sheraton Shenyang South City Hotel is an excellent choice for travellers visiting Shenyang, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Rooms at Sheraton Shenyang South City Hotel offer air conditioning, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Sheraton Shenyang South City Hotel, free parking is available.
If you’re looking for a seafood restaurant, consider a visit to Yi Jun Xiang Hotpot ShuiZhu Yu, which is not far from Sheraton Shenyang South City Hotel.
If you are interested in exploring Shenyang, check out one of the historic sites, such as Former Residence of Zhang Zuolin and Zhang Xueliang, Former Residence of Zhang Xueliang, and Former Residence of Zhao Yidi.
Enjoy your stay in Shenyang!
My overall rating is 3+. Location was not ideal if you wanted to visit the down town area of Shenyang city. The room especially the bath room was quite large with double sink vanity, fully separated shower room and bathtub. But the shower room had only one shower head and hot water and cold water were not well mixed. The service at the Chinese restaurant YUE needed immediate improvement. The speed of serving was too slow even though we were the only guests in the restaurant at certain time and some dishes were not warm. You had to ask waiters/waitresses for the name of the dish. Both the breakfast and the dinner buffet at FEAST were not impressive as they should be as a five star hotel. Some foods that were supposed to be warm were unfortunately cold. When you asked for coffee, you got coffee, no milk. But still I found some staff were very helpful and professional, which made the plus part of 3.…
Having been to Shenyang many times I did not even know this hotel existed mostly because of its odd location, but on my last trip when my flight was cancelled because of weather, I decided to give it a shot, although I still won't consider it close to Taoxian Airport, it was still my closest option. Hotel didn't have shuttle service to/from SHE, which is understandable considering it's still a good 20min drive away - that said, my taxi driver was seemingly upset that I wasn't going far enough to make his wait in line worthwhile. Upon arrival at the hotel, with it being a Sheraton, I expected someone to help (or try to help) with my two suitcases and a carry-on - none of that. There was one lady working at the front desk, doing her job just like an AI - accurate, to-the-point, and meanwhile robotic. There was no personal touch during check-in, no interest in why I'm in town, no regards to my Bonvoy Elite status and my preferences on file. I was told to give her my passport, and she returned my passport and room keys, that was it. That said, considering how long I waited for the one person in front of me to finish check-in and how long it took her to find me a room, she must have been the slowest AI ever existed. The room itself has nothing wrong with it - a typical Sheraton/Marriott room that is up to Chinese standard (which is way higher than North American Sheraton standard, mind you). Although I had high floor indicated on my reservation I was on the 6th floor out of the 20 some floors they have with a view of a construction site... Didn't understand how I didn't get to have an upgrade/lounge access or even have my request fulfilled since judging by their rates that night they weren't busy... My stay was short, so I didn't have time to explore the area, and I didn't see a point to, since the area looked depressingly deserted/undeveloped. Then it came time to check out. It was 6am, and the lady that helped me with check-out was even more frustrating. I understand, nobody wants to be working at 6am, and chances are she's been working all night at that point and really wanted to go home, but the entire interaction was so unacceptable it's actually funny thinking back. I gave her the keys to check out, the only thing that came out of her mouth was "flying pig?" I had no idea what that was (OTA I guess, but I booked on my Marriott app) so I asked her to repeat. She didn't. There was no regard to my status, no "how was your stay", no appreciation, not even a smile. My driver was waiting for me outside while being yelled at by their doormen (where were they last night), while I was waiting for her to finish. SHE DID NOT SAY A THING! After what must have been 5 minutes she looked up and was surprised to see me still standing in front of her, only then did she tell me I was all good to go. SAY SOMETHING FOR CRYING OUT LOUD! I try my very best to make life easier for everyone around me, but this time I was really, really bothered, simply by the lack of attempt of even trying to make my experience better. Harsh, I know, you can check my previous reviews on other hotels around the world, and never have I ever been so disappointed in the service aspect in any Marriott hotel anywhere else. Being in such a awkward location I don't see myself returning anyways, but please up your game - otherwise you don't belong in the Marriott portfolio.…
After more than one year again visit Sheraton Shenyang. From Check in to checkout perfect Marriott Service. Great breakfast and very good Marriott member lounge. Special thanks to Lisa from Lounge, she gives a great service to lounge Guests. Very nice suites and nice garden area from hotel. Swimming pool and gym very nice. All in all very nice stay. Thanks. Looking forward to come back.
My Boss booked two rooms for the night of 10 & 11 of june. One on the club floor @ room 2208, the other on room 1805 was allocated to me. Just before noon on 11 June. Both of our rooms were awaken by a call from reception that we had to check out. It was beyond belief that despite deposits taken, n booked for 2 nights. We were rudely n staff was non apologetic but we were asked to cater for the nights booked for other clients. Why? We were told that last night, there was a major booking leaving no choice but to ask us to vacant both the club room n my room. Even if we were to stay on the second night that we booked, we need to vacant our rooms. This is totally unacceptable. My boss decided it’s the last resort but to check up n find another hotel that treats his guest with respect n dignity. Totally devastated with how you guys handle the booking management. The worse stay & extremely bad experience at a Sheraton hotel to date. …
It is nice hotel with an impressive lobby. Rooms are big, I just stayed one night and could not use the pool and the gym. The only concern for an hotel of this type, which is named as international, there were just a few people speaking some little English