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Sheraton Shenyang South City Hotel

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No.101-1 Shenzhong Avenue,Dongling DistrictShenyang, Shenyang 110000 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (215)
Dining (18)
Room & Suite (11)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Shenyang South City Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 1,178 hotels in Shenyang
Location
Cleanliness
Service
Value

Sheraton Shenyang South City Hotel is an excellent choice for travellers visiting Shenyang, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Rooms at Sheraton Shenyang South City Hotel offer air conditioning, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Sheraton Shenyang South City Hotel, free parking is available.

If you’re looking for a seafood restaurant, consider a visit to Yi Jun Xiang Hotpot ShuiZhu Yu, which is not far from Sheraton Shenyang South City Hotel.

If you are interested in exploring Shenyang, check out one of the historic sites, such as Former Residence of Zhang Zuolin and Zhang Xueliang, Former Residence of Zhang Xueliang, and Former Residence of Zhao Yidi.

Enjoy your stay in Shenyang!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese
Hotel links
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214Reviews0Q+A9Room tips
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Urban Reality wrote a review Dec 2020
Beijing, China176 contributions28 helpful votes
My overall rating is 3+. Location was not ideal if you wanted to visit the down town area of Shenyang city. The room especially the bath room was quite large with double sink vanity, fully separated shower room and bathtub. But the shower room had only one shower head and hot water and cold water were not well mixed. The service at the Chinese restaurant YUE needed immediate improvement. The speed of serving was too slow even though we were the only guests in the restaurant at certain time and some dishes were not warm. You had to ask waiters/waitresses for the name of the dish. Both the breakfast and the dinner buffet at FEAST were not impressive as they should be as a five star hotel. Some foods that were supposed to be warm were unfortunately cold. When you asked for coffee, you got coffee, no milk. But still I found some staff were very helpful and professional, which made the plus part of 3.
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Date of stay: December 2020
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Ivy Sun, Marketing at Sheraton Shenyang South City Hotel
Responded 29 Dec 2020
Dear guests, thank you for choosing Sheraton Shenyang South City Hotel and taking your precious time to comment on our facilities and services. We’re sorry that we have not been able to bring you a perfect accommodation experience. We will strengthen the training of our employees, continuously improve the quality of our services, and continue to work hard to present a more perfect accommodation experience for your next visit. Welcome to come again!
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Mega_Bruno wrote a review Feb 2020
Fredericton, Canada101 contributions66 helpful votes
Having been to Shenyang many times I did not even know this hotel existed mostly because of its odd location, but on my last trip when my flight was cancelled because of weather, I decided to give it a shot, although I still won't consider it close to Taoxian Airport, it was still my closest option. Hotel didn't have shuttle service to/from SHE, which is understandable considering it's still a good 20min drive away - that said, my taxi driver was seemingly upset that I wasn't going far enough to make his wait in line worthwhile. Upon arrival at the hotel, with it being a Sheraton, I expected someone to help (or try to help) with my two suitcases and a carry-on - none of that. There was one lady working at the front desk, doing her job just like an AI - accurate, to-the-point, and meanwhile robotic. There was no personal touch during check-in, no interest in why I'm in town, no regards to my Bonvoy Elite status and my preferences on file. I was told to give her my passport, and she returned my passport and room keys, that was it. That said, considering how long I waited for the one person in front of me to finish check-in and how long it took her to find me a room, she must have been the slowest AI ever existed. The room itself has nothing wrong with it - a typical Sheraton/Marriott room that is up to Chinese standard (which is way higher than North American Sheraton standard, mind you). Although I had high floor indicated on my reservation I was on the 6th floor out of the 20 some floors they have with a view of a construction site... Didn't understand how I didn't get to have an upgrade/lounge access or even have my request fulfilled since judging by their rates that night they weren't busy... My stay was short, so I didn't have time to explore the area, and I didn't see a point to, since the area looked depressingly deserted/undeveloped. Then it came time to check out. It was 6am, and the lady that helped me with check-out was even more frustrating. I understand, nobody wants to be working at 6am, and chances are she's been working all night at that point and really wanted to go home, but the entire interaction was so unacceptable it's actually funny thinking back. I gave her the keys to check out, the only thing that came out of her mouth was "flying pig?" I had no idea what that was (OTA I guess, but I booked on my Marriott app) so I asked her to repeat. She didn't. There was no regard to my status, no "how was your stay", no appreciation, not even a smile. My driver was waiting for me outside while being yelled at by their doormen (where were they last night), while I was waiting for her to finish. SHE DID NOT SAY A THING! After what must have been 5 minutes she looked up and was surprised to see me still standing in front of her, only then did she tell me I was all good to go. SAY SOMETHING FOR CRYING OUT LOUD! I try my very best to make life easier for everyone around me, but this time I was really, really bothered, simply by the lack of attempt of even trying to make my experience better. Harsh, I know, you can check my previous reviews on other hotels around the world, and never have I ever been so disappointed in the service aspect in any Marriott hotel anywhere else. Being in such a awkward location I don't see myself returning anyways, but please up your game - otherwise you don't belong in the Marriott portfolio.
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Gerhard E wrote a review Aug 2019
Shenyang, China91 contributions69 helpful votes
After more than one year again visit Sheraton Shenyang. From Check in to checkout perfect Marriott Service. Great breakfast and very good Marriott member lounge. Special thanks to Lisa from Lounge, she gives a great service to lounge Guests. Very nice suites and nice garden area from hotel. Swimming pool and gym very nice. All in all very nice stay. Thanks. Looking forward to come back.
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Date of stay: August 2019
2 Helpful votes
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Response from Navigator680583, 公關經理 at Sheraton Shenyang South City Hotel
Responded 27 Aug 2019
Dear guests, Thank you for choosing Sheraton Shenyang South City Hotel and taking your precious time to leave your comment about our facilities and services. All rooms are equipped with Sheraton Signature Sleep Experience help you to relieve the pression. The outdoor garden is surrounded by greenery which pleasant for you. We sincerely hope that you will come back again and experience excellent service of Sheraton.
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Eddie L wrote a review Jun 2019
Melbourne, Australia1490 contributions104 helpful votes
My Boss booked two rooms for the night of 10 & 11 of june. One on the club floor @ room 2208, the other on room 1805 was allocated to me. Just before noon on 11 June. Both of our rooms were awaken by a call from reception that we had to check out. It was beyond belief that despite deposits taken, n booked for 2 nights. We were rudely n staff was non apologetic but we were asked to cater for the nights booked for other clients. Why? We were told that last night, there was a major booking leaving no choice but to ask us to vacant both the club room n my room. Even if we were to stay on the second night that we booked, we need to vacant our rooms. This is totally unacceptable. My boss decided it’s the last resort but to check up n find another hotel that treats his guest with respect n dignity. Totally devastated with how you guys handle the booking management. The worse stay & extremely bad experience at a Sheraton hotel to date.
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Date of stay: June 2019Trip type: Travelled with friends
2 Helpful votes
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Response from Navigator680583, Public Relations Manager at Sheraton Shenyang South City Hotel
Responded 11 Jun 2019
Dear Distinguished Guest, Warmest greetings from Sheraton Shenyang South City Hotel! Thank you so much for your precious time to share your comments with us. Your valuable comments is well noted with concern, please accept our sincere apology and you may rest assure that we will forward your comments with related department for further handling. At the mean time, we will enhance related training to employees and make sure that similar case will not happen in the future Thanks for your choosing our hotel, and we're looking forward to your next stay. Apologize again.
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Miche_1971 wrote a review May 2019
Casale Monferrato, Italy84 contributions54 helpful votes
It is nice hotel with an impressive lobby. Rooms are big, I just stayed one night and could not use the pool and the gym. The only concern for an hotel of this type, which is named as international, there were just a few people speaking some little English
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Date of stay: May 2019Trip type: Travelled on business
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Response from SheratonSY, Public Relations Manager at Sheraton Shenyang South City Hotel
Responded 20 May 2019
Dear Distinguished Guest, Warmest greetings from Sheraton Shenyang South City Hotel! Thank you so much for your precious time to share your comments with us. Your valuable comments is well noted with concern. We'll strengthen English training for our associates and hopefully you will be feel our progress for your next stay. During your stay, our GYM and Swimming Pool were being repaired, sorry for the inconvenience for you. We sincerely look forward to your next arrival. With warmest regards.
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PRICE RANGE
US$89 - US$150 (Based on Average Rates for a Standard Room)
LOCATION
ChinaLiaoningShenyang
NUMBER OF ROOMS
340
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Frequently Asked Questions about Sheraton Shenyang South City Hotel
Which popular attractions are close to Sheraton Shenyang South City Hotel?
Nearby attractions include China Plaza Shopping Center (7.1 km), White Tower of Huludao (3.7 km), and WeiMei PinGe ShangYeJie (4.0 km).
What are some of the property amenities at Sheraton Shenyang South City Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Shenyang South City Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Shenyang South City Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Shenyang South City Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Shenyang South City Hotel?
Conveniently located restaurants include Michao, Bai FuYuan Restaurant (AoTi Wanda), and Shang Shi Fang Yakiniku.
Are there opportunities to exercise at Sheraton Shenyang South City Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a yoga room during their stay.
Does Sheraton Shenyang South City Hotel have an airport shuttle?
Yes, Sheraton Shenyang South City Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Shenyang South City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Shenyang South City Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Shenyang South City Hotel?
The staff speaks multiple languages, including English and Chinese.