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DoubleTree by Hilton Hotel Wuxi

Booking.comUS$70*
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#10 of 665 Hotels in Wuxi
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$70*
US$70*
US$70*
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DoubleTree by Hilton Hotel Wuxi
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288 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Reviewed 2 days ago NEWvia mobile

The check in was a sign of things to come. Took over 15 minutes to check in couldn't find my reservation through my company name or passport. Finally was all sorted. Then I find out you have to pay for wifi it's 2017! Then it doesn't even work. Wouldn't load a simple email. Finally get into my room and it...

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Helpful?
Thank Mickey B
Freiburg im Breisgau, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 6 November 2016 via mobile

This hotel is really big, but very comfortable. The rooms are clean, nicely done and the staff is extremely friendly. The breakfast is awesome, there is nearly nothing that could be missed. The view of the rooms is ok, nothing special to see around this hotel, so it's perfect for a business stay.

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Thank Dauerndunterwegs0815
About Hotel's Favourite Review
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Odessa, Texas
Reviewed 1 week ago via mobile

My suite was dirty in the bathroom and they turned the A/C off after 22:00. My room became unbearable hot very fast. I will not stay here again and feel as a Hilton Diamond member I should not have been treated this way.

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Helpful?
Thank DJG-62
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Bangkok, Thailand
Reviewed 1 week ago

It was a good stay. Nothing specific to complain about, but kudos to the cookie during check-in (300kcal). They are very short on elevators, and its frustrating having to swipe the card rather than tapping. The staffs at the gym cant speak English at all, but they did well to accommodate me. Breakfast was good.

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Thank Kaneth25341
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Wuxi, China
Reviewed 1 week ago

Temperatures in the hotel rooms are controlled centrally and gust cannot adjust. Hotel management does not have any response to the complaint , apparently having "take it or leave it" approach. Sleeping at elevated temperature is not the comfort I would expect from Hilton

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Helpful?
Thank huzar47
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Kuala Lumpur
Reviewed 12 March 2017 via mobile

Stayed for 3 weeks at DoubleTree. Overall it was an okay stay, not great though. I think in terms of facilities, i got everything necessary. If i must pick on some flaws: - breakfast choices were limited and repetitive everyday. Maybe thats what u would feel especially seeing the same thing for 3 weeks - my bathroom just kept on...

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Thank DHwang
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Mexico City, Mexico
Reviewed 11 March 2017

The hotel is clean and new. You got a free cookies when you checked in. The bed is ok. The safe was not easy to open. I used the wired internet and it is ok. The service, toiletries and breakfast is average. They provided mouthwash as well.

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Thank Lau_traveller
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

San Diego, California
Reviewed 10 March 2017

Location is not great and if you intending to see Wuxi, then book another hotel. However the price is acceptable. the general condition of the hotel and the room are good. Breakfast is so so even for a Chinese. But they do not honor Hilton Gold so no lounge access or upgrades.

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Thank tan01sg
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Winston Salem, North Carolina
Reviewed 18 January 2017

This is a pretty comfortable place. All the basics are in place with the exception of a coffee maker in the room. I am going to continue to complain about this in Asia. Only place in the world where you can make a decent cup of coffee in your room for early morning work sessions. I ordered a pot of...

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Helpful?
Thank Victor A
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Washington, United States
Reviewed 15 January 2017

DoubeTree at Wuxi, China could ruin your pleasure vacation. The Internet is out of our expectation. The front desk manager does not have etiquette as an employee in the field of service. The room cleaning crew does not do quality work. Amenities in room are not refilled or replaced daily. Shaver is not available without specifically asking for.

Review collected in partnership with DoubleTree by Hilton
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Thank chichinc2017
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

215 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel Wuxi

Address: No.19 Gaolang Road, New District, Wuxi 214028, China (Formerly DoubleTree by Hilton Wuxi New District)
Region: China > Jiangsu > Wuxi
Price Range: €64 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Wuxi 4.5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotels.com, Priceline, Ctrip TA, Travelocity, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your DoubleTree by Hilton Hotel Wuxi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Best Value Hotel in Wuxi
#7 Business Hotel in Wuxi
#10 Luxury Hotel in Wuxi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Wuxi staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Wuxi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake”
sandracQ4208MZ, 11 Apr 2016 | Read review
“Try to avoid manager Linda”
baggi0f, 11 Feb 2016 | Read review
“check the wifi and internet before you unpack”
malcolmf498, 3 Nov 2015 | Read review
“High floor well above the adjacent elevated highway - although traffic in this part of town is fairly light”
triggersg, 28 Oct 2015 | Read review
“Check your HHonors privileges with them before booking to avoid disappointment”
LNZJ, 30 Sep 2015 | Read review
5 of 5
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US$70* /night
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Prices are for 1 room, 2 adults
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