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Mercure Suzhou Park Hotel and Suites

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101 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Suzhou Park Hotel and Suites
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Showing 30: English reviews
Venice, Italy
Reviewed 30 November 2014

I stayed in this hotel for 3 weeks. My trip was for business Hotel very clean. The rooms are large and comfortable. The shower is excellent spacious just what you need after being in the factory or in the city all day. The hotel is not near the city, so if you want to go in the centre you need...

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Helpful?
Thank F G
Andy-Zheng, Responsable relations clients at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir, Thank you very much for the time you took to give us your feed backs. You help us to increase our service quality. First, we appreciate that you mostly enjoyed your stay with us even if we can and have to do better. We take into consideration your remarks about food price and front desk politeness and will...

Reviewed 15 October 2014

Stayed in this hotel for about a month in total on business and found it to be very clean and tidy. The rooms are fantastic,very comfortable. The shower room is great and just what you need after being in a Chinese factory all day. The hotel is a drive away from the city so if you want to be in...

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Thank Mattapps
Andy-Zheng, Responsable relations clients at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir/Madam, thank you very much for your stay in Mercure Suzhou Park Hotel and Suites. We really appreciate your feedback furthermore when it is a positive one. Even if you find your stay comfortable in our hotel, we will continue to improve our service in order to satisfy you more next time. . We hope to see you again...

Shanghai, China
Reviewed 26 September 2014

Travel to Suzhou for business, the company booked this hotel because it is close to the facility. Last week from September 22 to 26 I spent the second week at this hotel. On Monday my wife and I decided to try the Chinese restaurant located on the first floor, the restaurant was not busy at all. We order several dishes...

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Thank Fshanghai
Andy-Zheng, Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dearest guest Thank you so much for sharing your comments with us. It's our honor to have our valued guest as you who can pointed out our mistake and help us for our improvement. In Mercure, we focusing on guest satisfaction improvement. Please accept my sincerely apologize for not meet your satisfacation. We shared your comments with our Head of...

Enschede, The Netherlands
Reviewed 3 August 2014

Review collected in partnership with Accorhotels.com
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Thank Behrouz A
Andy-Zheng, Responsable réception at Mercure Suzhou Park Hotel and Suites, responded to this review

Shanghai, China
Reviewed 11 December 2013

Review collected in partnership with Accorhotels.com
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Thank Yin X
Andy-Zheng, Front Office Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Daegu, South Korea
Reviewed 20 April 2013

good value for money not expensive but inexpensive hotel. the traffic is not comfortable.. the room is clean the breakfast is so so... free internet...but wifi is not strong in room & strong at passage

Review collected in partnership with Accorhotels.com
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Thank kdc8
Andy-Zheng, Front Office Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Valued Guest: We very much appreciate your comments regarding your stay at the Mercure Suzhou Park Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Jakarta, Indonesia
Reviewed 25 March 2013

This is the worst international hotel that I ever stay. No warm greetings when we come. No any support from concierge. Have misunderstanding between my booking confirmation in Accor website and in the reception desk.

Review collected in partnership with Accorhotels.com
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2Thank sulistyo_santoso
Reviewed 20 March 2013

There are many new staffs in the hotel and it seems that they need more training. The hotel is not old, but the chairs are sagged and not comfortable. Don't sit in front of the Coffee house door, it was freezing cold.

Review collected in partnership with Accorhotels.com
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1Thank avhw
Jakarta, Indonesia
Reviewed 15 March 2013

Overall hotel is quite nice, good staff, nice and clean room; location is in a middle of nowhere but well know since it is inside industrial park. So there are some pros, but also some bad surprises: breakfast not so good, service not the best, water pressure not so good, but most important be aware if you want to try...

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3Thank captbrix
Bilbao, Spain
Reviewed 13 July 2012

This is a convinienantly located Hotel if you travel for business to the SIP, otherwise you'd better avoiding it as is far from Suzhou city center. The staff is very friendly and always willing to help, however mind the services. Laundry and Dry Cleaning will ruin your clothes. During weekends tends to get busy with overbuzzed residents that will spoilt...

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Thank JuanFPerez

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Suzhou Industrial Park and close to the central business district, the Mercure Suzhou Park Hotel and Suites is the leading value accommodation hotel in China. Just 1 hour west of Shanghai, the 194 room hotel is ideal for both leisure and corporate travellers. The hotel features a Chinese restaurant, coffee shop and meeting rooms equipped with modern audiovisual technology. The magnificent Miao Temple and colourful Guanqian Street are just two of the exciting nearby attractions. ... more   less 

Additional Information about Mercure Suzhou Park Hotel and Suites

Address: No.336 Fengli Street, Industrial Park Jiangsu, Suzhou 215024, China
Region: China > Jiangsu > Suzhou
Price Range: €57 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Suzhou Park Hotel and Suites 4*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Travelocity and Ctrip TA so you can book your Mercure Suzhou Park Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Suzhou Park Hotel
Hotel Style:
#16 Best Value Hotel in Suzhou
#20 Luxury Hotel in Suzhou
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Questions & Answers

Questions? Get answers from Mercure Suzhou Park Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a suite”
 of 5 bubbles KumarDaCritique, 9 May 2015 | Read review
“Choose 10th or 11th floor, rooms should be on the back side of the hotel (example 2008)”
 of 5 bubbles Fshanghai , 26 Sep 2014 | Read review
“No massage if you want a massage”
 of 5 bubbles captbrix, 15 Mar 2013 | Read review
“Book early at www.accor.com and there are steep discounts.”
 of 5 bubbles TempleofPeace, 26 Mar 2012 | Read review
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