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Xiangxuehai Hotel Suzhou Youlian

207 reviews
#556 of 1,495 Hotels in Suzhou
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Traveller (114)
Room & Suite (42)
Dining (8)
Overview
  • Excellent17%
  • Very good50%
  • Average18%
  • Poor11%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (207)Write a Review
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1 - 5 of 76 reviews
Reviewed 4 July 2017 via mobile

Stayed for one night as part of SNA tour. Situated across from shopping mall with lots of eatery shops and a supermarket. Next door to hotel is a big square locals use for all sorts - there were people dancing, doing tai chi, playing sports...More

Thank Moana033
Reviewed 9 January 2017

Stayed here for one night as part of a Wendy Wu tour. Thankfully it was only one night. This was the worst hotel we stayed in during the tour. Positives; room was large and spacious. Breakfast was OK for China without the fight for a...More

Thank neilbalderstone
Reviewed 22 November 2016

The location is beside a residental area, not easy to go to shopping area, not easy to find restaurants around, unlike other Holiday Inn, the bed in this one is not flat, the mattress has big deformation, not so comfortable.More

Thank Robredo
Response from rickdong8888, Manager at Xiangxuehai Hotel Suzhou YoulianResponded 25 November 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Reviewed 7 November 2016

We spent one night here travelling between Shanghai and Beijing. Was a bit concerned after reading reviews but we had no complaints. Very good breakfast easily accessible without endless waiting for lifts.

Thank bannlagan
Response from rickdong8888, Manager at Xiangxuehai Hotel Suzhou YoulianResponded 10 November 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 26 October 2016 via mobile

Arrived here as part of a tour for 2 nights. Room is spacious and had everything you need, however most rooms and common areas reek of cigarette smoke. We bought air freshener and sprayed, but for some people on our tour who have asthma, it...More

Thank jennyg1965
Response from rickdong8888, Manager at Xiangxuehai Hotel Suzhou YoulianResponded 28 October 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Pool
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$58 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Suzhou
#91 Luxury Hotel in Suzhou
Room types
Non-Smoking Rooms, Suites, Kitchenette
Details
Price range
US$58 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Suzhou
#91 Luxury Hotel in Suzhou
Room types
Non-Smoking Rooms, Suites, Kitchenette
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Traveller (114)
Room & Suite (42)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
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Glenys S
11 October 2016|
AnswerShow all 2 answers
Response from chadontheroad | Reviewed this property |
Yes.
1
Vote
Margaret D
19 September 2016|
AnswerShow all 5 answers
Response from Desma P | Reviewed this property |
Hi Margaret. So sorry I didn't get answer earlier. Coffee packages and kettle in room (we took our own brand of instant coffee though as we like a certain brand).
1
Vote
Room Tips
"On holiday in China there is little time for looking at the view. Cleanliness and comfort are what counts."
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"ASk for 10th floor and non smooking, but that doesn't guarante that someone hasn't smoked in it."
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"Take rooms at floor 10 or above."
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"I cannot recommend this hotel due to the very poor location, the surrounding area being demolished and its..."
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