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Crowne Plaza Hotel Suzhou

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#4 of 1,405 Hotels in Suzhou
Certificate of Excellence
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Crowne Plaza Hotel Suzhou
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833 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Kilmarnock, United Kingdom
Reviewed 25 January 2014 via mobile

Stayed here for 1 night on business although have stayed in apartments behind for a few weeks before. Staff are excellent, very attentive and all with a great standard of English. Rooms were amazing and the nautical theme of the entire hotel worked very well. Check in/check out very smooth. Had to pay for wifi, which was disappointing but still...

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Helpful?
Thank highplaces73
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear highplaces73, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our staff, service, nautical theme and room helped in making your business trip enjoyable. Your comments are highly appreciated as we always strive to provide comfortable and friendly accommodations to our...

Suzhou, China
Reviewed 18 January 2014

The hotel has a great location near the lake and the new east gate center with lots to do in the vicinity The nautical theme is fun The accommodations are very nice The staff and service are first rate

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Helpful?
1Thank David N
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are delighted to learn that you have enjoyed your stay with us and that our location, cruise theme and service have helped make your stay more memorable. They are the best rewards for us and...

Durham, United Kingdom
Reviewed 18 January 2014

I stay here every six weeks. It is without doubt one of the best hotels in the region and arguably in China, definitely living up to its billing as the best Crowne Plaza in China. Service and friendliness of all staff make one feel most welcome. Rooms are excellent, and even better if you have a view of Jinji Lake,...

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Helpful?
1Thank Richard S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay with us every six weeks and taking time out of your busy schedule to share your valuable review with us. It is so encouraging that you take all the time and trouble to mention so many details of your staying experience, and leave us a comprehensive review on our...

Shanghai
Reviewed 14 January 2014

This was the second time to stay there. The staff still very kind, the restaurants all tasted good, most important was the view from the room was prefect. Special to thanks the front office team, let me feel very warm, once into the lobby, the nice girl offered Chinese tea. And made cotton candy to my child, that all made...

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Helpful?
Thank LigaSi
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne plaza Suzhou and taking time to share your valuable review with us. We are more than happy to welcome you and your family back for the second time. It gives us great pleasure to read that you enjoyed the stay with us, which has been highlighted by...

Zaragoza, Spain
Reviewed 11 January 2014

My family has stayed several times at this excellent hotel, both in business and tourism trips and I really recommend it. Very friendly and helpful staff, what you really need specially when you travel to a foreign country. Very good location and lovely enviroment. Beautiful, smart and comfortable hotel with excellent facilities and food; both Western and Chinese cuisine. A...

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Helpful?
Thank MaRocio
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us such a motivating review. It’s our great honor to have you and your family staying with us again, and we highly appreciate your comment on our staff, location, facilities and food. Your wonderful review are undoubtedly the best reward...

White Lake, Michigan
Reviewed 9 January 2014

Whether it be the breathtaking view of Jingi Lake/Suzhou Industrial Park, the welcoming staff, or the comfortable rooms, the Crowne Plaza was the relaxing presence needed in such a busy city. After a 15 hour flight and 3 hour taxi drive, my family was exhausted and probably not the most cordial group at the time. The staff greeted us and...

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Helpful?
Thank Matthew S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for taking time to share your experience with us, regarding to your recent stay at Crowne Plaza Suzhou. We are glad to learn that you appreciated our view, staff, room, Club Lounge and service, which helped in making your stay pleasant and memorable. It is so motivating that you take the time and...

Indianapolis, Indiana
Reviewed 9 January 2014

I don't travel to Suzou much, but when I do I stay at the Crowne Plaza. Great location- Centrally located to most desired attractions. Courteous and helpful staff with an attitude excellent service. Spacious rooms and "facilities." I can't think of anything that was missing from the breakfast buffet. Plenty of in house dining options.

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Helpful?
Thank Spiro I
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your business trip experience with us. We are delighted to read that you liked our location, staff service, rooms, facilities, and dining options, aspects that are preferred by many of our guests. Your kind words...

Suzhou, China
Reviewed 9 January 2014

My wife, daughter and I stayed at the Crowne Plaza for approx. 6 weeks, when we arrived in Suzhou to start a work assignment. The strangeness of arriving in a new country was made much easier by the friendly staff, who went out of their way to help us by giving us tips on things to do, place to eat...

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Helpful?
Thank Dave S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing Crowne Plaza Suzhou and taking time out of your busy schedule to share your review with us. We are glad to read that you and your family enjoyed the 6-week stay with us, and our staff, location, room, restaurants and lounges have helped in making your stay pleasant and memorable. Advantageously...

Shanghai, China
Reviewed 9 January 2014

I stayed at Crowne Plaza Hotel for most of my business trips to Suzhou. Anyone who wants to refresh yourself well during the business trip stay over should try to come as a "cruise passenger" is strongly recommended to stay over here. Not only the location/outlook/internal outside deco is amazingly resembling world-first-class yacht. The service is excellent. I tried room...

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Helpful?
Thank Stella R
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your comment with us. We are glad to learn that you enjoyed your stay with us and our location, cruise theme and service have made your staying experience refreshing and memorable. Being our valued and loyal...

Shanghai, China
Reviewed 6 January 2014 via mobile

it is always a pleasure to stay in the crowne plaza. they have friendly staff, good food and a great view of the jingji lake! the room facilities are of top quality. the live music makes relaxation in the lounge a bit more at ease whilst drinking cocktails. I ordered room service and their opera cake is to die for....

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1Thank kingmac
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for celebrating your birthday at Crowne Plaza Suzhou and taking time to share your feedback with us. We are delighted to read that you enjoyed the stay with us, which has been highlighted by our staff, food, room, view and Mariana lounge. Located along the picturesque Jinji Lake with superior facilities and attentive...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: €142 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Family Hotel in Suzhou
#4 Luxury Hotel in Suzhou
#37 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Lake View if possible”
 of 5 bubbles 5025emy, 15 Feb 2017 | Read review
“I recommend getting a lake view room”
 of 5 bubbles amdudley4, 24 Jan 2017 | Read review
“High foor rooms with a lake view or city center view”
 of 5 bubbles Marko2164, 18 Jan 2017 | Read review
“Lake view rooms also have lovely lights at night.”
 of 5 bubbles uncle_albert5, 28 Dec 2016 | Read review
“Best view is the lake view”
 of 5 bubbles evonyan, 25 Nov 2016 | Read review
5 of 5