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See all 1,490 hotels in Suzhou

Crowne Plaza Hotel Suzhou

1,102 reviews
#5 of 1,490 Hotels in Suzhou
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Traveller (650)
Room & Suite (119)
Dining (66)
Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(54 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Suzhou
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Contact Info
Name/address in local language
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Reviews (1,102)Write a Review
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446
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Show reviews that mention
All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantbusiness triplake viewexcellent hotelthe hotel stafffitness centeroutdoor poolthe general managerspecial thankshome away from homebusiness travelersbreakfast buffetlobby bar
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1 - 5 of 562 reviews
Reviewed 2 weeks ago via mobile

Amazing hotel with top notch service, delicious quality food and perfect location. Had the roast dinner at T-boat restaurant and it was so tasty, it felt like I was back home in the UK, well it was better than a lot of roasts that I’ve...More

Thank d_daisy
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear d_daisy, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and were especially impressed by our service, location, food of TBoat and breakfast buffet. Your recognition is the...More

Hotel's Favourite
Reviewed 21 November 2017

Crowne Plaza Hotel Suzhou, is an Excellent Hotel to stay on your business trips. all the staff is extremely friendly and helpful. the rooms are big and clean. and always very tidy. Staff does the utmost to make you comfortable and happy. special thanks for...More

Thank Rasteiro
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 22 November 2017

Dear Rasteiro, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that you were highly impressed by our staff, room and restaurants. We take our guest comments very...More

Reviewed 3 weeks ago via mobile

From the moment we arrived at the Crowne Plaza hotel, we were greeted with impeccable service that left us feeling pleasantly surprised. Needless to say, this service persisted throughout our stay, and the warmth, friendliness,and astonishing attentiveness of the staff left me feeling like royalty....More

Review collected in partnership with 单个酒店
Thank shaboom812
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear shaboom812, On behalf of our entire team I would like to sincerely thank you for coming to stay with us and for taking the time to share such an encouraging review with us. We are delighted that you’ve enjoyed your stay and we were...More

Reviewed 3 weeks ago via mobile

The scenery here is so beautiful that I really like it.And the food here is very yummy, I ate a lot. The service here is so good that the servers is very warm and helpful, especially Shanny Wang and Crystal Sun, I like their service...More

Review collected in partnership with 单个酒店
Thank le0nardlu
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear le0nardlu, Thank you very much for taking your valuable time to write a motivating review regarding your recent stay with us at Crowne Plaza Suzhou. We were pleased to note that you were highly impressed by our scenery, food and service of club lounge....More

Reviewed 4 weeks ago via mobile

This was already my second stay at the Crown Plaza and will also be my future dock when I travel to Suzhou again. I will not rate the rooms and facilities of this hotel since everithing is at a high level anyway. The most important...More

Thank LesSchloss
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 4 weeks ago

Dear LesSchloss, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff and service made your stay experience more memorable. We will continue to strive in...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$160 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#30 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#30 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (650)
Room & Suite (119)
Dining (66)
Pool & Beach (19)
Hotel & Grounds (553)
Bathroom (30)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Mezzogal
9 August 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
13 April 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
Room Tips
"Lake view rooms provide amazing views!"
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"try to get on the lake view side"
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"Pay for rooms with access to the Lounge, it is spoiling!!"
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"Mid budget but with a LUXURY treatment. Mariana bar or a nice meal at the TBoat - recommend the Curry and the..."
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