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Pan Pacific Suzhou

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Traveller (713)
Room & Suite (155)
Dining (39)
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Overview
  • Excellent49%
  • Very good39%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“free access”(17 reviews)
“hotel guests”(18 reviews)
“rabbit warren”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Pan Pacific Suzhou
Special Deal: Free breakfast with your stay
Hotel deals
Contact Info
Hotel website
Name/address in local language
Offers from Pan Pacific Suzhou
Special Deal: Free breakfast with your stay
Hotel deals
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Nearby Hotels
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Reviews (1,133)
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389 results
Traveller rating
189
126
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189
126
54
19
1
Show reviews that mention
All reviewsfree accesshotel guestsrabbit warrenitalian restauranttraditional architectureoutdoor poolbeautiful gardena bit confusinghotel gardenthird floorclub roomscenic areaancient cityold stylesheraton hotelroom keymain building
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1 - 5 of 389 reviews
Reviewed yesterday via mobile

This place is absolutely gorgeous! It is definitely the China you expect to see before visiting the country with traditional artworks and design amongst roaming rivers that surround the garden and pool. The hotel is huge! With floors of restaurants and facilities. The staff are...More

Thank NinaCull
Reviewed 6 days ago via mobile

We stayed here for one night while we toured the "venice of the east". People in the area are super friendly. Not much to do outside the hotel, but if you reach in good time you can access the park next door with an old...More

Thank bradr879
Reviewed 1 week ago

-We were part of a Nexus tour group. -room was spacious and clean -air conditioning worked -beautiful gardens -free wi-fi but worked intermittedly -excellent buffet breakfast with regular Canadian breakfast items -cafe near by -Hotel was HUGE and like a maze. (We would not stay...More

Thank roamingprofessor
Reviewed 2 weeks ago

This hotel has impressive architecture for sure. Please expect that to get to your rooms, you may have to go through a maze since building high architecture is not allowed. The rooms are also quite surprisingly mediocre and could use upgrading. Our room's bathroom has...More

Thank Dory P
Reviewed 3 weeks ago

The hotel has an interesting design reminiscent of a high official or nobleman of ancient china. It is a bit of a maze but the grounds AMAZING. Leave yourself enough time to walk the grounds. I did find the rooms could use a good clean...More

Thank Mary M
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

Thank you for your stay with us and for taking your time to share your experience with other travelers. We were pleased to read you liked the style of the hotel, and we are sorry to hear you have some issues of the room cleanness....More

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Most Booked Properties in Suzhou
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$87 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Suzhou
#7 Spa Hotel in Suzhou
#8 Business Hotel in Suzhou
#15 Luxury Hotel in Suzhou
#114 Best Value Hotel in Suzhou
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$87 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Suzhou
#7 Spa Hotel in Suzhou
#8 Business Hotel in Suzhou
#15 Luxury Hotel in Suzhou
#114 Best Value Hotel in Suzhou
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (713)
Room & Suite (155)
Dining (39)
Pool & Beach (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sunsnowandwater
23 April 2018|
AnswerShow all 4 answers
Response from PPSuzhou | Property representative |
Yes. A swimming cap is requested when use both indoor and outdoor pools according to the policy of Suzhou Bureau of Hygiene. Thanks for your understanding and look forward to serving you soon.
0
Votes
priscilla878
2 September 2016|
AnswerShow all 6 answers
Response from PanPacificSZV | Property representative |
The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
1
Vote
Jim H
5 May 2016|
AnswerShow all 4 answers
Response from Harry P | Reviewed this property |
I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
0
Votes
Room Tips
"Ask for a room nearest elevators so you wont have to go through a maze-like hallway to get to your room."
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"Ask for one overlooking the gardens."
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"spend a couple of hours walking through the gardens and climbing the old city gates - the only ones of the..."
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"Upper floors and in the main hotel. The new wing is more expensive and somewhat exclusive...but not with the..."
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