We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    Hotel website
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$102/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$91
    US$91
    US$91
    Traveller (595)
    Room & Suite (105)
    Dining (29)
    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
    Shangri-La Hotel Suzhou
    808 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
    #1 of 1,438 hotels in Suzhou
     
    Crowne Plaza Hotel Suzhou
    911 reviews
    #4 of 1,438 hotels in Suzhou
     
    Overview
    • Excellent46%
    • Very good42%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (15 reviews)
    “hotel guests” (17 reviews)
    “wings” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
    Shangri-La Hotel Suzhou
    808 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
    #1 of 1,438 hotels in Suzhou
     
    Crowne Plaza Hotel Suzhou
    911 reviews
    #4 of 1,438 hotels in Suzhou
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$91.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Suzhou hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4616ac90b19b4b66bdd9d07b1cf111b8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":301759,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33402284],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":91,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4616ac90b19b4b66bdd9d07b1cf111b8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":91,"lowestMetaPrice":91,"additionalPartner":false,"highestMetaPriceDisplay":91,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":91,"lowestMetaPrice":91,"highestMetaPriceDisplay":91,"hotelName":"Pan Pacific Suzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ2MTZhYzkwYjE5YjRiNjZiZGQ5ZDA3YjFjZjExMWI4IiwiQUlLIjoiYmY3ZTllMGUxZTUxNGM3NTk1OGRlZWI4Mzc4MWMxOGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$91", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33402284":"BookingCom","53931508":"TravelocityEWS","78860791":"OrbitzEWS","34374569":"Hotwire","79413222":"CheapTicketsEWS","109205309":"HotelsCom2IB","32684189":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (996)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 327 reviews

    Reviewed 1 week ago via mobile

    After the mayhem of Disney land, Lego land and movie world ( with the grandchildren in Japan), it was heaven on a stick to land in Shanghai , quickly taken by taxi at 1 am to the hotel( better than the train, especially after a...More

    1  Thank Johan O
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 week ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Hotel's Favourite
    Reviewed 2 May 2017

    I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

    2  Thank CHIONG
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 2 weeks ago

    We only stayed one night as part of our Nexus Tour. Wished we could have stayed longer. The gardens are absolutely stunning. The buffet breakfast was one of the best on our tour with a huge selection and wonderful outlook to garden. The rooms are...More

    Thank Kelley W
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

    Reviewed 3 weeks ago

    Free entry to Panmen Tourist Spot next door. Hotel is great. Feels very Suzhou. It would be great the room can be renovated but the aged product doesn't hurt its functionality. Staff very attentive and caring who can anticipate your needs.More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Kun L
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

    Reviewed 31 May 2017

    Stayed one night as part of our 9 night tour back in November 2016. It was the fanciest hotel on our itinerary. Beautiful gardens and architecture. It was still too cold to use the pool but I'm sure it would be nice in warmer weather....More

    Thank Em B
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 June 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
    Shangri-La Hotel Suzhou
    808 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
    #1 of 1,438 hotels in Suzhou
     
    Crowne Plaza Hotel Suzhou
    911 reviews
    #4 of 1,438 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$81 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Luxury Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #11 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Ctrip TA, Expedia, Agoda, Priceline, Travelocity, Cancelon, Hotwire, TripOnline SA and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveller (595)
    Room & Suite (105)
    Dining (29)
    Pool & Beach (17)
    Hotel & Grounds (426)
    Bathroom (32)
    Business Centre & Event Rooms (1)
    Nearby
    Snowy Sea Hotel
    40 reviews
    .86 km away
     
    Wuting Express Hotel
    4 reviews
    .77 km away
     
    PACE hotel
    41 reviews
    .73 km away
     
    Zhi Yuan Hotel
    11 reviews
    .45 km away
     
    Nearby Restaurants
    Paradox French Restaurant and Wine Bar
    81 reviews
    1.48 km away
    The Bookworm
    66 reviews
    1.40 km away
    Jane's Pub Bar
    22 reviews
    1.40 km away
    QingHua Restaurant
    8 reviews
    .23 km away
    Nearby Attractions
    Suzhou Ancient Grand Canal
    344 reviews
    .51 km away
    Panmen Gate
    147 reviews
    .18 km away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    161 reviews
    .24 km away
    Canglang Pavilion (Blue Wave Pavilion)
    76 reviews
    .93 km away
    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    Answer Show all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    Answer Show all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    Answer Show all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "The room was advertised as a 5 star room. I expected the shower and bathtub to be a bit more extravagant."
    Read review
    "Request for room facing the PanMen Garden, high floor."
    Read review
    "Smokers need to request a room with balcony as all rooms are non-smoking"
    Read review
    "For the client of hotel is free the entrance to the beatyfull park in the back of hotel."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing