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3/9/2017 4/9/2017
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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$275
    US$103
    SAVE US$172
    US$114
    US$112
    Traveller (604)
    Room & Suite (106)
    Dining (29)
    PACE hotel
    44 reviews
    #17 of 1,454 hotels in Suzhou
     
    Suzhou Central Hotel
    64 reviews
    #42 of 1,454 hotels in Suzhou
     
    Letu Express Hotel
    1 review
    #58 of 1,454 hotels in Suzhou
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    #227 of 1,454 hotels in Suzhou
     
    Overview
    • Excellent46%
    • Very good42%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (15 reviews)
    “hotel guests” (17 reviews)
    “wings” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
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    PACE hotel
    44 reviews
    #17 of 1,454 hotels in Suzhou
     
    Suzhou Central Hotel
    64 reviews
    #42 of 1,454 hotels in Suzhou
     
    Letu Express Hotel
    1 review
    #58 of 1,454 hotels in Suzhou
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    #227 of 1,454 hotels in Suzhou
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,010)
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    1 - 5 of 336 reviews

    Reviewed 2 days ago via mobile

    Visiting Suzhou for a couple of days and looking at TripAdvisor decided to stay here. Zero English spoken here. The hotel has two wings, the general wing which caters to Chinese tourist groups,and the Pacific Wing which is substantially better. You can tell the minute...More

    Thank Nigel G
    Hotel's Favourite
    Reviewed 2 May 2017

    I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

    2  Thank CHIONG
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 1 week ago

    Good location close to city centre, pool surrounded by nice garden inside hotel area service average, poor english speaking and understanding staff rooms in new ("Club")- area comfortable but need renovation service dropped over past years...but in recent past improved a lot frequent stayers (GHA...More

    Thank andreaslX281CW
    Response from Pan_Pacific_Suhzou, Guest Relations Manager at Pan Pacific SuzhouResponded 6 days ago

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We have noted your comments. We sincerely apologize for any of the inconveniences caused. We would like to assure...More

    Reviewed 1 week ago

    Alas we only got to stay 1 night as part of the Nexus "Best of China + Yangtze River Cruise" tour... The gardens here are simply beautiful to walk through. The room though not large, provided for all our needs, the beds were comfortable, the...More

    Thank Liz G
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 6 days ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 1 week ago via mobile

    I would go back to China just to stay at this hotel again. It is beatiful. They do weddings there. I can see why! The breakfsst was terrific also. Unfortunately we did not get it see much of it as our flight to Shanghai was...More

    Thank frauw
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 week ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    PACE hotel
    44 reviews
    #17 of 1,454 hotels in Suzhou
     
    Suzhou Central Hotel
    64 reviews
    #42 of 1,454 hotels in Suzhou
     
    Letu Express Hotel
    1 review
    #58 of 1,454 hotels in Suzhou
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    #227 of 1,454 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$93 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #9 Luxury Hotel in Suzhou
    • #14 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Ctrip TA, Travelocity, Orbitz, Priceline, Expedia, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveller (604)
    Room & Suite (106)
    Dining (29)
    Pool & Beach (17)
    Hotel & Grounds (434)
    Bathroom (32)
    Business Centre & Event Rooms (1)
    Nearby
    PACE hotel
    44 reviews
    .73 km away
     
    Suzhou Central Hotel
    64 reviews
    1.17 km away
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    .10 km away
     
    Letu Express Hotel
    1 reviews
    1.31 km away
     
    Nearby Restaurants
    Paradox French Restaurant and Wine Bar
    82 reviews
    1.48 km away
    The Bookworm
    66 reviews
    1.40 km away
    Jane's Pub Bar
    22 reviews
    1.40 km away
    QingHua Restaurant
    8 reviews
    .23 km away
    Nearby Attractions
    Suzhou Ancient Grand Canal
    349 reviews
    .51 km away
    Panmen Gate
    149 reviews
    .18 km away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    161 reviews
    .24 km away
    Canglang Pavilion (Blue Wave Pavilion)
    77 reviews
    .93 km away
    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "Take a suite in Club room area, its affordable and really nice including a "Mini Garden""
    Read review
    "Listen intently on where and how to get to your room"
    Read review
    "The room was advertised as a 5 star room. I expected the shower and bathtub to be a bit more extravagant."
    Read review
    "Request for room facing the PanMen Garden, high floor."
    Read review
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