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29/10/2017 30/10/2017
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    Kempinski Hotel Suzhou

    No.1 Guobin Road, Industrial Park, Suzhou 215021, China
    011 86 512 6289 7888
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$370
    US$153
    SAVE US$217
    US$194
    US$194
    Traveller (150)
    Room & Suite (23)
    Dining (6)
    InterContinental Suzhou
    529 reviews
    #7 of 1,467 hotels in Suzhou
     
    Hyatt Regency Suzhou
    253 reviews
    #14 of 1,467 hotels in Suzhou
     
    Four Points by Sheraton Suzhou
    225 reviews
    #15 of 1,467 hotels in Suzhou
     
    Jinji Lake Grand Hotel
    243 reviews
    #16 of 1,467 hotels in Suzhou
     
    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    InterContinental Suzhou
    529 reviews
    #7 of 1,467 hotels in Suzhou
     
    Hyatt Regency Suzhou
    253 reviews
    #14 of 1,467 hotels in Suzhou
     
    Four Points by Sheraton Suzhou
    225 reviews
    #15 of 1,467 hotels in Suzhou
     
    Jinji Lake Grand Hotel
    243 reviews
    #16 of 1,467 hotels in Suzhou
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (405)
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    1 - 5 of 84 reviews

    Reviewed 1 week ago

    Just back to here again. The whole period of the stay was just fine. The property was a little far away from the attractions, and no public transportation services nearby, like metro and buses, comparing other brands, such as Hyatt and Inter Continental. Anyway, I...More

    Thank leoxu007
    Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 1 week ago

    Dear Leoxu007, Thank you for taking the time to post your recent experience at the Kempinski Hotel Suzhou. The fact that we are right between two beautiful lakes has naturally pros and cons: We are surrounded by a huge park and natural beauty where you...More

    Reviewed 2 weeks ago

    I only had a short stay, but I was impressed. very spacious rooms, with stunning view. The lakes & the golf course are turning this into a real resort. Some downsides: the check in check out process takes a whole lot of time...More

    Thank folker_lamote
    Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 1 week ago

    Dear Folker_lamote, We are pleased and happy to see that our efforts are paying off ! We are already working on a more efficient check-in and check-out process. Thank you for your motivating comments and see you soon again ! With best regards, Gerhard Bosse...More

    Reviewed 4 weeks ago

    Check in was horrendous- people pushing past trying to get the staff attention- no concept of queueing- neither did the staff insist that as I had been waiting longer I should be seen first. Once seen they then didn't know how to use the credit...More

    Thank solotravelleruk2017
    Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 4 weeks ago

    Dear solotravelerUK2017, Thank you very much for your efforts and time spent to share your experience at our hotel. Please let me explain that the concept of queuing is maybe best developed and executed in your home country. Therefore, I do understand your frustration and...More

    Reviewed 6 August 2017

    Spent a weekend in the hotel with family and friends in hot summer. Plus + Absolutely fantastic location - sits in a secluded area between Jinji and Dushu Lake + Very generously spaced room for family with kid(s), especially the bathroom + Full of indoor/outdoor...More

    Thank allencao3
    Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 28 August 2017

    Dear Mr. AllanCao3, Thank you for your positive review: Yes, we are proud of our location and our unique facilities, especially for relaxation seeking families with children ! I do understand your concerns regarding the set-up works that were recently going on in our lobby...More

    Reviewed 12 July 2017

    Just a one night stay while passing thru on business. We were warmly greeted at the door, front desk check-in was quick and professional. Room had all of the necessary requirements for a traveling businessman. View from the room was striking WiFi connection did not...More

    Thank Fred S
    Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 16 July 2017

    Dear Mr. Fred S, Thank you for publishing your satisfying experience that you recently had at the Kempinski Hotel Suzhou. We are proud to have met your expectation especially in terms of room and WIFI. See you soon again ! With best regards, Gerhard Bosse...More

    InterContinental Suzhou
    529 reviews
    #7 of 1,467 hotels in Suzhou
     
    Hyatt Regency Suzhou
    253 reviews
    #14 of 1,467 hotels in Suzhou
     
    Four Points by Sheraton Suzhou
    225 reviews
    #15 of 1,467 hotels in Suzhou
     
    Jinji Lake Grand Hotel
    243 reviews
    #16 of 1,467 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Indoor pool
    Details
    • Price range
    • US$147 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Suzhou
    • #12 Business Hotel in Suzhou
    • #24 Luxury Hotel in Suzhou
    • #41 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 458
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Travelocity, Orbitz, Cancelon, Cheap Tickets, HotelQuickly and Hotwire so you can book your Kempinski Hotel Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
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    Traveller (150)
    Room & Suite (23)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (138)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    InterContinental Suzhou
    529 reviews
    4.11 km away
     
    Four Points by Sheraton Suzhou
    225 reviews
    2.83 km away
     
    Jinji Lake Grand Hotel
    243 reviews
    .77 km away
     
    Hyatt Regency Suzhou
    253 reviews
    4.65 km away
     
    Nearby Restaurants
    Birdland Craft Beer
    38 reviews
    1.98 km away
    Ann's English Tea House and Restaurant
    49 reviews
    3.15 km away
    Velluto
    37 reviews
    2.05 km away
    JinJiHu Restaurant Buffet
    6 reviews
    1.14 km away
    Nearby Attractions
    Jinji Lake
    356 reviews
    3.43 km away
    Moon Harbour
    56 reviews
    4.34 km away
    Ligong Dam
    33 reviews
    2.77 km away
    Suzhou Science and Cultural Arts Center
    39 reviews
    4.34 km away
    Questions & Answers
    Get quick answers from Kempinski Hotel Suzhou staff and past guests.
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    Room Tips
    "Both sides were your options, it all depends the scenery you prefer."
    Read review
    "The ones with small numbers of the golf view rooms have more open views."
    Read review
    "All room views are great"
    Read review
    "Try to get a higher rooms the views are amazing !"
    Read review
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