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Shangri-La Hotel, Wuhan

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#5 of 2,314 Hotels in Wuhan
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel, Wuhan
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1,488 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Klang, Malaysia
Reviewed 3 weeks ago

There were too many people compliment about their hotel and service. So I will not go in details on that. The hotel is great as well as the service. But what moves me is not only their service, but their kind understanding. Shout out and kudos to Ms Julie and Ms Margaret which you can find them both at the...

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Helpful?
Thank Michiellicious
Shangri-LaW, Public Relations Manager at Shangri-La Hotel, Wuhan, responded to this review

Thank you so much for choosing Shangri-La Hotel, Wuhan, I am very happy to read your feedback about the service provided by our colleagues and extremely proud of our colleagues for creating memorable stay experience for our guests. I will personally communicate your compliments with Julie andMargaret to thank them for their effort to excellence. Once again, thank you for...

A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago

This is a wonderful hotel. I was made to feel welcome from the moment I arrived until the moment I left. Staff could not have been kinder or more attentive. The rooms are beautiful with sophisticated lighting, a large screen TV, excellent desk space for working and the bathrooms are excellent. The food here is of a very high standard...

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Shangri-LaW, Public Relations Manager at Shangri-La Hotel, Wuhan, responded to this review

Thank you for staying at Shangri-La Hotel, Wuhan and thank you for sharing your experience with us. I am delighted to learn that you enjoyed your stay at the hotel. It is my pleasure to share your comments with our colleagues, to thank them for their commitment to excellence. The hotel team look forward to welcoming you back to our...

Beijing, Beijing, China
Reviewed 9 March 2017

I went for business to Wuhan and counted myself lucky to have gotten a very good rate for the Shangri-La. It quickly became clear that this facility is a more localized B version of the normally quite plush and high quality hotel chain. Rooms are nice but seem to miss the lovely touches (stationary, good quality toiletries, nicely stocked mini...

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Thank KS101_12
Shangri-LaW, communication at Shangri-La Hotel, Wuhan, responded to this review

Dear guest, Thank you for your stay with us at Shangri-La Hotel, Wuhan. We appreciate your feedback as this is our best resource for improving guest services. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Communicaitons

Doetinchem, Gelderland, Netherlands
Reviewed 1 March 2017 via mobile

The hotel is what may expect of Shangri La. Reasonably good location. However Wuhan is building their Subway system and that always causes little disturbance. We took a regular room and received an upgrade to executive floor for a very reasonable fee. Very convenient for breakfast, afternoon tea, happy hour or just to sit quietly and read a paper.

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Thank Han V
Shangri-LaW, Public Relations Manager at Shangri-La Hotel, Wuhan, responded to this review

Dear guest, Thank you for your stay with us at Shangri-La Hotel, Wuhan. We appreciate your feedback as this is our best resource for improving guest services. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Communicaitons

Singapore
Reviewed 1 March 2017

The bed was comfortable enough for a business traveller who just arrived from a 2 hours car ride from Huangshi. The Chinese restaurant "Shang Palace" at the ground floor level also served decent Wuhan delicacies. Surrounding the hotel lies a park, as well as many delicious Wuhan food to try out. We went there for breakfast since breakfast at the...

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Thank swisstiara
Shangri-LaW, Public Relations Manager at Shangri-La Hotel, Wuhan, responded to this review

Dear guest, Thank you for your stay with us at Shangri-La Hotel, Wuhan. We appreciate your feedback as this is our best resource for improving guest services. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Communicaitons

Reviewed 5 February 2017

Various things are not really up to scratch on this property, especially given the generally perceived high quality of Shangri-la properties. Firstly check-in was very slow to complete. The lobby area feels quite cheap and not in keeping with the brand. Bath was shallow and quite badly chipped. Otherwise the room was not too large for China. Good nights sleep...

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Thank lukeyboy95
Shangri-LaW, 公关经理 at Shangri-La Hotel, Wuhan, responded to this review

Dear guest, Thank you for your stay with us at Shangri-La Hotel, Wuhan. We appreciate your feedback as this is our best resource for improving guest services. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Communicaitons

Reviewed 30 January 2017 via mobile

Wuhan is the province capital for Hubei Province and one of the fast developing city with tons of skyscrapers and modern infrastructure but don't forget to book at Shangrila, it has the most scenic view of the city and beautifully done. Enjoy the fresh sea food!

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Thank Lee8811
Shangri-LaW, 公关经理 at Shangri-La Hotel, Wuhan, responded to this review

Dear guest, Thank you for your stay with us at Shangri-La Hotel, Wuhan. We appreciate your feedback as this is our best resource for improving guest services. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Communicaitons

Hangzhou, China
Reviewed 6 December 2016

I stayed at Shangrila while attending a gala event with my friend and my experience was awesome. The food was delicious, services was pleasant and the atmosphere was relaxing. I invited a friend to join me for a drink at the lobby lounge but he spent the evening admiring the hotel decor. I will recommend the breakfast pancake as it's...

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Thank folakew
Shangri-LaW, 公关经理 at Shangri-La Hotel, Wuhan, responded to this review

Dear Guest, Thank you very much for choosing Shangri-la Hotel,Wuhan. and taking your time to share your feedback about the hotel facilities. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Thank you once again for your comments....

Wuhan, China
Reviewed 6 December 2016

The first thing that shangri-la has going on its location, its in hankou and the metro is just 5 mins walk from the hotel. It is also not too deep in hankou that it is far from the hanstreet and on a good day one can walk to wuhan tiandi. The staff at the hotel is very friendly and the...

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Thank mohtea1
Shangri-LaW, 公关经理 at Shangri-La Hotel, Wuhan, responded to this review

Dear Guest, Thank you very much for choosing Shangri-la Hotel,Wuhan. and taking your time to share your feedback about the hotel facilities. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Thank you once again for your comments....

Le Mans, France
Reviewed 5 December 2016

We stayed at Shangri-La Hotel with our 3 kids for a Charity Gala... And what a stay it was! Just awesome from start to end! We arrived in our 2 bedroom apartment and the extra bed was already installed in the room. For once in China we did not have to beg for it!!! The apartment was very spacious and...

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Thank Marie-Cécile C
Shangri-LaW, 公关经理 at Shangri-La Hotel, Wuhan, responded to this review

Dear Guest, Thank you very much for choosing Shangri-la Hotel,Wuhan. and taking your time to share your feedback about the hotel facilities. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Thank you once again for your comments....

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Conveniently located in the heart of the city’s financial district, recognized as one of the city’s most luxurious hotels. Hotel is only a short 2-minute walk from Xianggang Road Metro Station Exit A on Line 3, 25-minute drive from Wuhan Tianhe International Airport and a 15-minute drive from Hankou Railway Station. The 442 spacious guestrooms and suites provide grand city views of Wuhan. ... more   less 

Additional Information about Shangri-La Hotel, Wuhan

Address: No.700 Jianshe Avenue, Jiang_an District, Wuhan 430015, China
Region: China > Hubei > Wuhan
Price Range: €84 - €387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Wuhan 5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Shangri-La Hotels and Resorts, Expedia, Booking.com, Agoda, Hotwire, Travelocity, HotelsforEveryone, Priceline, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Shangri-La Hotel, Wuhan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Wuhan
Shangri La Wuhan
Hotel Style:
#1 Spa Hotel in Wuhan
#5 Business Hotel in Wuhan
#5 Luxury Hotel in Wuhan
#11 Best Value Hotel in Wuhan
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Questions & Answers

Questions? Get answers from Shangri-La Hotel, Wuhan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is well worth booking a Horizon Club room.”
NRV2016, 5 Nov 2016 | Read review
“18th floor suite facing south looks out over skyline. However many apartment buildings are in close view.”
threecharm, 23 Mar 2016 | Read review
“Front view offers the library. I don't know about the rear. I'm sure you could ask to see both beforehand.”
howardxp1, 20 Mar 2016 | Read review
“Great View with the lake!!!”
jhongetzu, 12 Feb 2016 | Read review
“Check with the front desk they are very helpful.”
CasinoTraveler99, 10 Dec 2015 | Read review
5 of 5