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Novotel Wuhan Xinhua

429 reviews
#25 of 2,438 Hotels in Wuhan
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Traveller (68)
Room & Suite (20)
Dining (6)
Overview
  • Excellent20%
  • Very good54%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (429)Write a Review
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All reviewsunderground stationfrench hotelnoise comingfood streethotel is locatedswimming poolwould stay here againthe executive loungechinaenglishrenovationluggagemalls
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1 - 5 of 102 reviews
Reviewed 11 November 2017 via mobile

I stayed here for 11 nights. Upon arriving, this hotel didn’t look like the usual Novotel standard. It was very dated, dark and traditionally Chinese themed. When I arrived in my room, I was surprised by the size of it. There was barely enough room...More

Thank DeVegan
Response from Joyce G, Manager at Novotel Wuhan XinhuaResponded 3 December 2017

Dear guest, Thank you for having taken the time and trouble to share the negative experience. Your comments regarding the room, room service, Fitness Center have been noted. The matter has therefore been brought to the immediate attention of the department heads concerned. Please accept...More

Reviewed 2 November 2017

The hotel is located some 300 metres to nearest underground station but there are buses in the vicinity. The hotel's main entrance is on a smaller road though there are shortcuts for walking and the building is bounded by shop houses on the left and...More

Review collected in partnership with Accorhotels.com
Thank kcchan0516
Response from Joyce G, Manager at Novotel Wuhan XinhuaResponded 3 December 2017

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry about...More

Reviewed 9 September 2017

The hotel was located near a lake which gave panoramic view. The room required renovation as it was quite old especially the bathroom design. The breakfast option was also not too abundant. The toothpaste should have been more international such as Colgate rather than using...More

Review collected in partnership with Accorhotels.com
Thank Kunjaya W
Response from Joyce G, Front Office Manager at Novotel Wuhan XinhuaResponded 10 September 2017

Dear Guest, Thank you for having taken the time and trouble to share the negative experience during your stay at Novotel Wuhan Xinhua. Your comments regarding the breakfast decoration, room size and toothpaste has been noted. The matter has therefore been brought to the immediate...More

Reviewed 1 June 2017

As a restaurant owner in China, and having worked in the hospitality industry for over 30 years, maybe I expected a little more from Novotel. Having stayed in Novotel's in Australia and living in China for almost 15 years I guess I should have expected...More

Thank ColinC19582013
Response from Joyce G, Front Office Manager at Novotel Wuhan XinhuaResponded 7 June 2017

Dear Mr. Court Thank you for having taken the time and trouble to give us feedback about your experience from 29 to 31 May at Novotel Wuhan Xinhua. You will be pleased to know that our hotel is currently undergoing a major room refurbishment program...More

Reviewed 28 May 2017 via mobile

The hotel is outstanding in everything ..the service and location as well as the friendly staff .only I have one point the staff not good in English ..the room was good breakfast is very good .I highly recommend to be in the hotel during your...More

Thank yoyo200
Response from Joyce G, Front Office Manager at Novotel Wuhan XinhuaResponded 31 May 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. We would be really happy to host you again and provide to you our top quality services. Thanks again for taking the time to review us and hoping to...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Indoor pool
Tennis Court
Details
Price range
US$49 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Wuhan
#25 Best Value Hotel in Wuhan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Wuhan
#25 Best Value Hotel in Wuhan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (20)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"noise from outside, no soundproof windows. A/C noisy"
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"rooms overlooking the lake on south side"
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"Good Location as it is close to an MRT station."
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"The room size is suitable. Bath room is well lighted."
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