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11/06/2017 12/06/2017
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    Shangri-La Hotel Harbin

    No.555 Youyi Road, Daoli District, Harbin 150018, China
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$174
          US$144
          Great Deal
          US$174
          US$145
          US$174
          US$145
          Traveller (194)
          Room & Suite (29)
          Dining (8)
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          Overview
          • Excellent41%
          • Very good44%
          • Average10%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “ice bar” (35 reviews)
          “ice palace” (26 reviews)
          “horizon club” (16 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          4.5 Star Hotel
          All hotel details
          Offers from Shangri-La Hotel Harbin
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          Hotel deals
          Sofitel Harbin
          469 reviews
          #3 of 1,121 hotels in Harbin
           
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          365 reviews
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          564 reviews
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (863)
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          11 - 15 of 863 reviews

          Reviewed 20 January 2017

          PROS, get large room, comfortable soft bed, make your own tea/coffee kettles etc. control your own heating. CONS, not many staff that speaks good English, can make do. Provide only a map of tourist hot spots with hardly any street names, they expect you to...More

          Thank redtraveller_8
          Response from MichelleMao, General Manager at Shangri-La Hotel Harbin

          Dear redtraveller_8, Thank you for your feedback. Guest experiences are always our first priority. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

          Reviewed 13 January 2017 via mobile

          We stayed four nights in which was supposedly one of the best five star hotels in Harbin. To be honest my rating would be about 3.5. We had a standard room; we found it a bit cramped, the bathroom small, carpets stained and generally showing...More

          Thank Lindawong9299
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear Lindawong9299, Thank you for choosing Shangri-La Hotel Harbin. Guest experiences are alway our first priority. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

          Reviewed 8 January 2017

          The best thing going for Shangri-La Harbin is its location. On the southern bank of Songhua River that runs through the city, a room facing the river provides gorgeous views and one can see the beautifully lit gigantic ice sculptures at the Snow and Ice...More

          Thank TravelingPolarBear
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear TravelingPolarBear, Thank you so much for sharing your experience with us. It is our great pleasure to be of service to you. We are a company that believes in quality and feedback like yours will certainly help us in improving our service commitment to...More

          Reviewed 3 January 2017

          We were in Harbin for a competition for 2 weeks, and stayed here as it was the host hotel. I requested a king sized bed on a non smoking floor which was excellent. The bed was super comfortable, and the room was quite big, compared...More

          Thank speedskater21
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear speedskater21, Thank you for choosing Shangri-La Hotel, Harbin during your visit. It is our great pleasure to be of service to you. Guest experiences are alway our first priority. We look forward to welcoming you back in the near future.

          Reviewed 21 December 2016

          This hotel was my saviou after spending a night at the new Sheraton hotel which was a complete disaster. I have stayed in Shangri la before and this return was most welcomed. Although the hotel product is very dated, the service remained consistency and does...More

          Thank SQ380JC
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear SQ380JC, Thank you for choosing Shangri-La Hotel Harbin. Guest experiences are alway our first priority. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

          Sofitel Harbin
          469 reviews
          #3 of 1,121 hotels in Harbin
           
          Holiday Inn City Centre Harbin
          365 reviews
          #4 of 1,121 hotels in Harbin
           
          Ibis Harbin Sophia Church Hotel
          564 reviews
          #5 of 1,121 hotels in Harbin
           
          Kempinski Hotel Harbin
          54 reviews
          #6 of 1,121 hotels in Harbin
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Spa
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Self-Serve Laundry
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$124 - US$204 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Luxury Hotel in Harbin
          • #7 Best Value Hotel in Harbin
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 404
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Agoda, Hotwire, Priceline, Travelocity, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Heilongjiang >
          • Harbin
          • Also Known As
          • Shangri La Hotel Harbin ,
          • Shangri La Harbin
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          Traveller (194)
          Room & Suite (29)
          Dining (8)
          Pool & Beach (4)
          Hotel & Grounds (146)
          Family and Play Areas (6)
          Bathroom (5)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Zhongyang Pedestrian Street
          782 reviews
          2.08 km away
          Sun Island (Tai Yang Dao)
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          Harbin Polarland
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          2.30 km away
          Stalin Park
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          1.97 km away
          Questions & AnswersAsk a question
          MichelleMao
          Dear MotherofYoung3, thank you for your comments about our property. Located on the bank of Songhua River with the nice river view, the hotel is so far the only 5-star international hotel with this kind of location and view. With a good reputation, the hotel is famous for its service and hospitality from heart. We are very disappointed to know that you have unsatisfied experience of your room and the swimming pool. We will monitor these service areas immediately to make improvement. Thank you again for choosing Shangri-La Hotel, Harbin, and we look forward to welcoming you again in the near future.
          14 January 2015|
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          MichelleMao
          Dear gl0ugl0u, thank you for your comments about our property. Located on the bank of Songhua River with the nice river view, the hotel is so far the only 5-star international hotel with this kind of location and view. With a good reputation, the hotel is famous for its service and hospitality from heart. We are very disappointed to know that you have dissatisfied experience of horizon club lounge. We will monitor these service immediately to make improvement if needed. Thank you again for choosing Shangri-La Hotel, Harbin, and we look forward to welcoming you again in the near future.
          8 January 2015|
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          Room Tips
          "River view"
          Read review
          "Face river."
          Read review
          "Request a room facing Songhua River."
          Read review
          "request a non smoking room"
          Read review
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