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04/06/2017 05/06/2017
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    Shangri-La Hotel Harbin

    No.555 Youyi Road, Daoli District, Harbin 150018, China
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$173
          US$144
          US$173
          US$144
          US$173
          US$143
          Traveller (194)
          Room & Suite (29)
          Dining (8)
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          Overview
          • Excellent41%
          • Very good44%
          • Average10%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “ice bar” (35 reviews)
          “ice palace” (26 reviews)
          “horizon club” (16 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          4.5 Star Hotel
          All hotel details
          Offers from Shangri-La Hotel Harbin
          Special Offer: Book Direct and Save
          Hotel deals
          Sofitel Harbin
          469 reviews
          #3 of 1,119 hotels in Harbin
           
          Holiday Inn City Centre Harbin
          365 reviews
          #4 of 1,119 hotels in Harbin
           
          Ibis Harbin Sophia Church Hotel
          564 reviews
          #6 of 1,119 hotels in Harbin
           
          Kempinski Hotel Harbin
          54 reviews
          #5 of 1,119 hotels in Harbin
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Traveller rating
          Traveller type
          Time of year
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          Reviewed 1 week ago

          Don't stay here. The food is generally dire with little finesse, all Chinese, Japanese and Western options. The air-con is problematic at best in an industrial city where summer temperatures reach 40 and air quality is some of the worst in the world. It needs...More

          Helpful?
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear foreignjournalisr, Thank you very much for choosing Shangri-La Hotel, Harbin. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

          Reviewed 2 weeks ago via mobile

          This hotel has a swimming pool, an health room, the dining service is perfect. The level of employees' english is also good, and the food they propose 24h a day is a great advantage. No doubt you can make your reservation here if you have...More

          Helpful?
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear ericibanez, Thank you so much for staying at Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us. Your comments will motivate our staff to contribute more passion in service. We look forward to welcoming you again in...More

          Reviewed 16 April 2017

          Just stayed four nights in Harbin Shangri-la. Very good location, next to Songhua River, and a few kilometers from Central Main Street. Walking along the Riverside on a sunny day itself is a great entertainment. We walked from the Central Main Street and saw people...More

          Helpful?1  
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear Franciswon, Thank you very much for choosing Shangri-La Hotel, Harbin. Guest experiences are alway our first priority. It is our great pleasure to be of service to you, and we look forward to welcoming you back in the near future.

          Reviewed 15 April 2017 via mobile

          We were picked up at the airport by the pre-arranged hotel vehicle; the ride was smooth and the driver was courteous. Upon arrival we were greeted then ushered to the Horizon Level, which the female concierge apologized that they attempted to upgrade our room due...More

          Helpful?
          Response from MichelleMao, Manager at Shangri-La Hotel Harbin

          Dear retiredhaha, Thank you very much for choosing Shangri-La Hotel, Harbin as your away from home. We are pleased to learn that you have enjoyed your stay with us. We do look forward to welcoming you back in the near future.

          Reviewed 7 March 2017

          Feb 2016 After 1st week of CNY wasn't crowded. Be sure to give cell phone # to hotel for airport transfer driver to avoid delays at pick up. You'll pass over frozen river with various activities. Free water bottles in room, we called for more....More

          Helpful?1  
          Response from MichelleMao, General Manager at Shangri-La Hotel Harbin

          Dear StewardessFl, Thank you very much for choosing Shangri-La Hotel, Harbin. Your comment will motivate our staff to contribute more passion in service. We look foward to welcoming you again in the near future.

          Sofitel Harbin
          469 reviews
          #3 of 1,119 hotels in Harbin
           
          Holiday Inn City Centre Harbin
          365 reviews
          #4 of 1,119 hotels in Harbin
           
          Ibis Harbin Sophia Church Hotel
          564 reviews
          #6 of 1,119 hotels in Harbin
           
          Kempinski Hotel Harbin
          54 reviews
          #5 of 1,119 hotels in Harbin
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Spa
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Self-Serve Laundry
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$121 - US$200 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Luxury Hotel in Harbin
          • #6 Best Value Hotel in Harbin
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 404
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Orbitz, Booking.com, Travelocity, Priceline, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Heilongjiang >
          • Harbin
          • Also Known As
          • Shangri La Hotel Harbin ,
          • Shangri La Harbin
          Add Photo Photos
          Traveller (194)
          Room & Suite (29)
          Dining (8)
          Pool & Beach (4)
          Hotel & Grounds (146)
          Family and Play Areas (6)
          Bathroom (5)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          MichelleMao
          Dear MotherofYoung3, thank you for your comments about our property. Located on the bank of Songhua River with the nice river view, the hotel is so far the only 5-star international hotel with this kind of location and view. With a good reputation, the hotel is famous for its service and hospitality from heart. We are very disappointed to know that you have unsatisfied experience of your room and the swimming pool. We will monitor these service areas immediately to make improvement. Thank you again for choosing Shangri-La Hotel, Harbin, and we look forward to welcoming you again in the near future.
          14 January 2015|
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          MichelleMao
          Dear gl0ugl0u, thank you for your comments about our property. Located on the bank of Songhua River with the nice river view, the hotel is so far the only 5-star international hotel with this kind of location and view. With a good reputation, the hotel is famous for its service and hospitality from heart. We are very disappointed to know that you have dissatisfied experience of horizon club lounge. We will monitor these service immediately to make improvement if needed. Thank you again for choosing Shangri-La Hotel, Harbin, and we look forward to welcoming you again in the near future.
          8 January 2015|
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          Room Tips
          "River view"
          Read review
          "Face river."
          Read review
          "Request a room facing Songhua River."
          Read review
          "request a non smoking room"
          Read review
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