We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Sanya Haitang Bay Resort & Spa

Traveller (385)
Room & Suite (123)
Dining (28)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
As the first Grand Hyatt beach resort in China, Grand Hyatt Sanya Haitang Bay unveiled in the August 2016. Only a 45-minute drive from Sanya Phoenix International Airport, the hotel features 435 spacious and comfortable guestrooms, suites and villas, plus a range of dining outlets. Five restaurants and bar combine Hainan traditional culture with contemporary design and extraordinary international cuisine. With 3,600 sq m of multifunctional meeting space, the hotel is the ideal choice for business meetings and social events; in particular, an innovative space called the Grand Residence offers its own show kitchen and seven private salons surrounding a courtyard. Three themed pools, the Huan Spa and a fully equipped Fitness Center offer guests complete options for renewal and well-being. In addition, the exclusive Camp Hyatt provides a paradise for children too — an imaginative playground with indoor and outdoor adventures, programmed activities and junior culinary classes, which will keep kids entertained in a safe and fun environment. For smart travelers, Grand Hyatt Sanya Haitang Bay delivers exceptional moments of more.
Read more
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Romantic
Ocean View
HOTEL CLASS
220Reviews
536Photos
9Q+A
13Room tips
Traveller rating
  • 146
  • 46
  • 8
  • 10
  • 10
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The place is fantastic, we had very pleasant experience and thoroughly enjoyed our 7 nights there; the room is spacious with great ocean view, clean, tidy, nice decor, very comfortable indeed. We used the gym and adult pool daily, really handy and enjoyable. The food is
Read more
Response from Grand_Hyatt_SanyaHTB, Public Relations Manager at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded yesterday
Dear valued guest, Thank you for choosing to stay with us at Grand Hyatt Sanya Haitang Bay Resort & Spa. We are glad to hear that you enjoyed your stay. Grand Hyatt Sanya Haitang Bay Resort & Spa is situated amid the serene and sandy beach in the center of the National Coast, Haitang Bay. With a contemporary design inspired by traditional Chinese lanterns, this splendid resort is a beacon on the shore guiding travellers to a destination of comfort, luxury and rejuvenation. The resort is mere 34 km from Sanya Phoenix International Airport, and less than 15 minutes' walk from Sanya International Duty - Free Shopping Complex. Should your travels bring you back this way, I hope that you will stay with us again. Best Regards
Read more
Excellent resort with all the amenities. Maybe not as flashy as a couple of others we visited like the Atlantis and the Edition but I think it is more classy. All the staff were helpful but especially Fion in the Grand Club who constantly went out of her way to make sure my
Read more
Review collected in partnership with Hyatt Hotels
Response from Grand_Hyatt_SanyaHTB, Public Relations Manager at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 3 days ago
Dear valued guest, Thank you for choosing Grand Hyatt Sanya Haitang Bay Resort & Spa and sharing your comments with us. We are glad to hear that you enjoyed your stay. We will continue to provide you with efficient service, clean space and delicious food, so that you can enjoy a perfect stay experience. Again, thank you very much and we are looking forward to welcoming you back. Best Regards,
Read more
The rooms are huge. I have to give them that the design and space allocation is very generous. The food was good although there was only 1 salad as gluten free during my whole stay. I attended a conference and I still ask myself why did they book a resort instead of a business
Read more
Response from Grand_Hyatt_SanyaHTB, Public Relations Manager at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 1 week ago
Dear valued guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,
Read more
The decor and rooms are fantastic but the service is a little slow and if you don’t speak mandarin it is hard to communicate. However the hotel is great. Well appointed and as mentioned the room are big are fantastic. Sanya is a place to relax so do this and bare with it. The
Read more
Response from Grand_Hyatt_SanyaHTB, Public Relations Manager at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 1 week ago
Dear valued guest, Thank you for choosing Grand Hyatt Sanya Haitang Bay Resort & Spa and sharing your comments with us. We are glad to hear that you enjoyed your stay. We will continue to provide you with efficient service, clean space and delicious food, so that you can enjoy a perfect stay experience. Again, thank you very much and we are looking forward to welcoming you back. Best Regards,
Read more
+4
I have just spent 5 nights at this beautiful resort. The grounds are vast with lovely gardens and 3 pools as well as a central large pond. The building are styled on a Chinese lantern design and look amazing, especially at night with the lights on. We had a king room in the
Read more
Response from Grand_Hyatt_SanyaHTB, Public Relations Manager at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 2 weeks ago
Dear valued guest, Thank you for choosing Grand Hyatt Sanya Haitang Bay Resort & Spa and sharing your comments with us. Our hotel is situated amid the serene and sandy beach in the center of the National Coast, Haitang Bay. With a contemporary design inspired by traditional Chinese lanterns, this splendid resort is a beacon on the shore guiding travellers to a destination of comfort, luxury and rejuvenation.We will diligently make every effort to improve our service. We look forward to welcoming you back to our resort in the future. Best Regards,
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Pool room
view outside room
PreviousNext
12345625
Do you provide airport transfers to your hotel? How much?
Are fitness center and spa free for staying guests, please?
Access to the gym is free -- not the best gym if you ask me - but it is there. I would rather go in the swimming pools -there are several of them across the hotel grounds
0 votes
Show all answers
As far as I remember both beds are same size, approximately 1,8 meters wide.
0 votes
Dear valued guest, thank you for considering to stay with us in the very next future. Our twin bed side is 1.2m x 2m, and we do not have sofabed in room. Further to your concern, we would like to recommend you to request an extra bed for your kid (1m x 1.8m) when you make reservation. Please feel free to contact us if you need any further assistance.Thank you!
0 votes
Show all answers
Dear Amy, you may book a premium ocean view room and leave your comments in the booking, requiring a bathtub with great ocean view and our associate will try their best to find a room with nice ocean view from the bathtub. Thanks.
0 votes
Show all answers
PreviousNext
12
"Ocean view rooms are a must"
"Higher floors have amazing views"
"For the price, try the Grand Executive Suite. It is absolutely best value for money (room 1826 from memory)"
"Facing the sea!"
"Ocean view rooms are lovely"
PreviousNext
123
PRICE RANGE
US$120 - US$278 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
435
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing