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Sheraton Sanya Haitang Bay Resort

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Traveller (238)
Room & Suite (58)
Pool & Beach (38)
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Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“haitang bay”(9 reviews)
“huge lobby”(2 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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63 results
Traveller rating
19
24
9
8
3
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LanguageEnglish
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19
24
9
8
3
Show reviews that mention
All reviewshaitang baynoodle restauranthuge lobbyswimming poolhotel staffduty free mallvery pleasant stayspacious roomchinese foodbeautiful resortnoodleskids clubprivate beachtaxifloatieschinahardware
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1 - 5 of 63 reviews
Reviewed 21 November 2017

When I stay in this hotel, I really really impressed and received warm greetings from hotel! first of all, hotel's facility is very good also very kindness people. i really appreciate to all staffs! but most of staffs were speak english skill is not too...More

Thank baker4455
Response from SSHTB, Manager at Sheraton Sanya Haitang Bay ResortResponded 22 November 2017

Dear Guest, Thank you for taking the time sharing your feed back on booking.com. I am glad you choose to stay with us for your visit to Sanya. Truly I appreciate your positive feedback and I will be sure to share them with the team....More

Reviewed 10 October 2017

We stayed here for two nights at the end of September. The resort is beautiful. Grand lobby, spacious room, beautiful beach, etc. I definitely would give the facility a 5-star rating, however, its service quality definitely requires improvement. Here I name a few: 1) We...More

Thank SugarES
Response from Christina L, Manager at Sheraton Sanya Haitang Bay ResortResponded 11 October 2017

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience with regard to checking-in and money exchange process, room material and recreation service...More

Reviewed 27 August 2017

We had a 2-bedroom suite, spacious, new, with everything. One room is particularly fit for children with very cute wallpapers, beddings, many dolls, very beautiful dolphin ceiling light. There is a big balcony for the room. Views good too, down there is bush with swimming...More

Thank MissHK2009
Management response:Responded 28 August 2017

Dear Guest, We would like to thank you for choosing to stay with us and thank you for your time to give the valuable comments on Trip advisor. Hope you had safe travels to your next destination. We are very sorry to hear that your...More

Reviewed 30 July 2017

Spent 3 nights in this nice holiday resort with nice beach, however, the management and service was obviously out of date: 1. I was told at check in that as the room was booked by travel agency, the loyalty points could not be registered in...More

Thank kevincai_home
Management response:Responded 31 July 2017

Dear Guest, Greetings from the Sheraton Sanya Haitang Bay Resort! We thank you for choosing to stay with us and taking time to provide us with your valuable feedback. We have taken note on all the points you have provided us and do rest assured...More

Reviewed 25 July 2017 via mobile

What a fabulous hotel! The management and staff were outstanding. Friendly, kind and willing to go the extra mile. They're attention to detail was absolutely flawless. I found most of the staff could speak English and if not then it wasn't too much of a...More

Thank JosieLW
Management response:Responded 26 July 2017

Dear Guest, Thank you for taking the time sharing your experience here on TripAdvisor. I am glad you choose to stay with us for your visit to Sanya. Truly I appreciate your positive feedback and I will be sure to share them with the team....More

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Most Booked Properties in Sanya, China
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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$102 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 On the Beach Hotel in Sanya
#66 Luxury Hotel in Sanya
#91 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 On the Beach Hotel in Sanya
#66 Luxury Hotel in Sanya
#91 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (238)
Room & Suite (58)
Pool & Beach (38)
Dining (21)
Business Centre & Event Rooms (1)
Questions & Answers
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Renee J
12 June 2017|
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Response from taszz | Reviewed this property |
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Room Tips
"Just go to other 5 stars in the area"
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"Its a BIG hotel, make sure you in the middle"
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"Better to have seaview room."
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"first floor with swim up is awesome!"
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