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Renaissance Sanya Resort & Spa

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#9 of 1,308 Hotels in Sanya
Certificate of Excellence
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Renaissance Sanya Resort & Spa
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535 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Reviewed 6 days ago NEW

My holiday was amazing and felt so relaxed after I came back to Beijing. The only thing there is the breakfast isn't like normally in Renassaince; its a LOT of Chinese food and western food/juices/bread isn't that good. The biggest problem was that they say in the internet that there will be 30min yoga every morning or you can ask...

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Helpful?
Thank Marita A
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Ms. Marita A We appreciate the time you have taken to share with us your holiday experience at the resort. We sincerely apologize that we did not exceed your expectation. We acknowledge that the breakfast food quality requires work, which have and still are working on the improvements with culinary. As for English speakers, We also working on that....

Hong Kong, China
Reviewed 1 week ago

This is my second time to stay in this hotel. Since I had great experience for my first time stay, I choose this hotel again for this year. The general facilities for the hotel are about the same as two year before. The staff are very friendly and helpful. They always offer help and smile, from the reception to the...

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Helpful?
Thank deniskan
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Deniskan We appreciate the time you have taken to share your experience at the resort. We sincerely apologized that we failed to exceed your expectation. What you experienced certainly was not acceptable. We embarked on refreshing the rooms a few months ago as well as driving cleanliness on a daily basis, however we still have a long way...

Singapore, Singapore
Reviewed 1 week ago

Decided to go sanya for honeymoon at end of Dec and stayed at this resort for 2 nights. As the resort is far away from the city ,Choose this resort to stay if you do not intend to go to city as 1 way trip to sanya city will cost you around 160 RMB by meter taxi. we reach the...

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Helpful?
Thank Richielong
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Long Thank you for taking the time to share your experience at our resort. We sincerely apologize for the inconvenience caused and that we failed to exceed your expectation. We have shared your feedback with the relevant parties to ensure that it wont happen in the future. However, we certainly cannot replace what you had experienced previously. we...

Reviewed 1 week ago via mobile

Renaissance is huge and the South China Sea view is incredible. The swimming pool can be an attraction by itself with a maze-like design connecting different features like the movie and dinner in the pool. The breakfast buffet caters to both western and eastern taste buds. Many guests but not much queue. The dinner rooms are luxurious and big to...

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Helpful?
Thank rogkoh
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Rogkoh We appreciate the time you have taken to share your experience at our resort in October. We are delighted to be able to host your family gathering and I will forward your generous commendation to the team. I am certainly that your positive words will motivate them to do one better for the year. Thank you once...

Reviewed 2 weeks ago

So this was the second leg of my family's trip to Sanya, we stayed 3 nights at Dadonghai Bay Marriott first before moving to the Renaissance resort for 3 more nights. As a Marriott loyalist that stays in a Marriott property almost 80 times a year, I was very impressed by the Dadonghai Bay Marriott, and frankly was afraid of...

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Helpful?
Thank Kevin Z
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Kevin Z Thank you for taking the time to share with us your holiday experience at the resort. We are delighted that your family enjoyed it very much. I will certainly pass your generous commendation to Minnie, our Marriott Rewards Manager, which she will truly appreciate. Thank you once again for the positive feedback, which will certainly encourage...

Reviewed 2 weeks ago via mobile

Very bad communicated to hotel workers everything has high price. Marriot hotel going down i never seen like this 5 star hotel. Omg pool closed 10pm when you use kids swimming toys you should pay money

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Helpful?
Thank Gantulga M
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Gantulga M We appreciate the time you have taken to share your experience at the resort. We sincerely apologize that we failed to exceed your expectations. We have generous discounts & benefits for our Marriott Rewards members. We truly regret if we did not communicate that with you. Membership is free and it provides you with multiple benefits....

Shanghai, China
Reviewed 3 weeks ago

Compared with Westin, Renaissance is paradise, althrough westin owns a good location, offer a higher price with a better hardware, althrough they are in one group now. The staff are all very nice and attentive, willing to help all customers.

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Helpful?
Thank zizhihun
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Ms. Zizihun We appreciate the time you have taken to share with us some very encouraging feedback. Our ambassadors certainly would be grateful. Thank you for choosing to stay at The Renaissance Sanya Resort & Spa and we look forward to your visit again in the future. In the meantime, from all of us, have a wonderful Christmas and...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

A huge hotel with many many rooms.... many amenities available. This hotel is divided into 4 towers and all the rooms are luxuriously furnished. My family and I were particularly happy with the big room space and the bathroom. The breakfast was great and more than just keep us satisfied with the wide variety. Overall we r very happy with...

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Helpful?
Thank Shane C
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Shane C Thank you for allowing us to host your family's holiday. We are glad that you enjoyed the stay. Your feedback certainly is an encouragement for our ambassadors. Thank you once again and we wish you a very Merry Christmas and Happy New Year. All the best in 2017 with you new ventures. Sincerely André Nurman Director...

Paris, France
Reviewed 13 December 2016

stayed in this hotel for 5 times already, it's really became my second home in China. All staffs are very friendly especially the Receptions and Bellboys. Restaurant not very crowded which you can enjoy your food and relaxing yourself there with no pressure. I like the Chinese restaurant in the hotel, one boy Klause(or clause) his service is very good...

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Helpful?
Thank barbie m
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Ms. Barbie M We appreciate the generous feedback you have given us on your stay at the Renaissance Sanya. We will certainly pass your commendations to our ambassadors especially Klaus from Star Anise. Thank you once again and from all of us here at the resort, we wish you a Merry Christmas and Happy New Year, all the best...

Reviewed 13 December 2016

We arrived Friday, picked up at the airport and then straight to the room on arrival. We are a family with 2 teenage children. Minnie (thank you for being so helpful) did all the check in stuff in the room and answered all our questions. Room was super - Deluxe Ocean View Suite (thanks for the upgrade) and Deluxe Ocean...

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Helpful?
Thank Stephen W
RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr Stephen W We truly appreciate the time you have taken to share your experience at the resort. We are certainly grateful that you have chosen to stay with us. Your generous feedback will certainly encourages our ambassadors to strive to do one better for future guests. Thank you once again and we look forward to host you in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Discover Renaissance Sanya Resort & Spa, a Marriott lifestyle brand. Explore the spectacular tropical landscaping and pristine beaches with incredible sunsets. Relax and rejuvenate at our exquisite resort & spa located at Haitang Bay on the South China Sea, where Guest rooms offer a choice of breathtaking ocean or equally stunning mountain views. Enjoy the various culinary delights within the resort. Red Star offers international cuisine and evening seafood & BBQ Buffet, where during the winter, the hot pot selection is also available. Star Anise offers Cantonese cuisine complimented by selection of cuisines from various parts of China. While Starfish Market presents Grill & BBQ selection during the weekend & public holidays. For those seeking a venue to chill out before & after dinner. Visit the Lounge at the Lobby with Live music daily from 2130 (Except Sunday) or share your musical talent at R-Place, our sports bar with Karaoke rooms. To rejuvenate your body and spirit, visit our Quan Spa featuring massages and treatments. Other amenities include the fitness centre, kids' pool with slide, R-kids' club with many recreational activities including bowling alleys. Not forgetting our huge swimming pools, where you can always find a quiet spot to relax. Our event facilities feature an exquisite grand ballroom that accommodates 900+ dinner guests and the lawn for 300+ dinner guests. Renaissance Sanya Resort & Spa has the advantage of accessible beach to swim in Haitang Bay. It is only 15 minutes drive to the World's largest duty free mall at the bay by our complimentary shuttle bus and 45 minutes drive directly to the airport, MARRIOTT REWARDS MEMBERS get extensive discounts & benefits in the restaurants & bars, recreation and spa. All members can enjoy happy hour drinks at the Lounge, R-Place and selected meal periods. ... more   less 

Additional Information about Renaissance Sanya Resort & Spa

Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: €71 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
Number of rooms: 504
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Ctrip TA, Marriott and Priceline so you can book your Renaissance Sanya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Sanya Resort And Spa
Renaissance Sanya Hotel Sanya
Hotel Style:
#4 Best Value Hotel in Sanya
#5 Family Hotel in Sanya
#5 Top resorts Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#9 On the Beach Hotel in Sanya
#9 Luxury Hotel in Sanya
#9 Spa Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sanya Resort & Spa staff and other travellers.
18 questions
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Questions? Get answers from Renaissance Sanya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room nearer to lobby. A bit of walking distance to the last lobby.”
  • Pool Area
  • View from room at tower 4
  • 2 single bed room
  • Damage chair in the room
  • Rooms at opposite tower
 of 5 bubbles Richielong, 7 Jan 2017 | Read review
“Ask for a room on the top floor - amazing sea view!”
 of 5 bubbles DavidIppersiel, 24 Nov 2016 | Read review
“Opt for Seaview Room Block C & D is the best view . Pay the difference it is worth it!”
  • magnificent sea view
 of 5 bubbles selinat2016, 2 Nov 2016 | Read review
“Corner rooms are the biggest ones.”
 of 5 bubbles francisduboisd, 12 Oct 2016 | Read review
“C tower rooms were musty. Friends moved to A tower and reported no musty smells. A tower gets bright morning light.”
 of 5 bubbles return2asia, 7 Oct 2016 | Read review
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