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Sheraton Haikou Hotel

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Sheraton Haikou Hotel
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479 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Sydney, Australia
Reviewed 9 March 2016

Long trip from the airport .. but recently stayed here 2 nights for ongoing business. I booked it due to the photos which looked amazing ... little disappointed as some of the hotel is getting tired. Front desk is ridiculously inadequate and soo slow. Breakfast and dinner were very good, great selection of all styles of food .. up there...

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Helpful?
Thank markb8882016
Taipei
Reviewed 23 December 2015

Next to the beach, the resort is big with huge garden swimming pool and facilities. It also has hot springs to sooth and reinvigorate you. Lay back and relax, enjoy the cozy weather and clean air (compared to Beijing where heavy smog prevails) in December. That's a true getaway!

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Helpful?
Thank Daniel L
Ella G, Public Relations Manager at Sheraton Haikou Hotel, responded to this review

Thank you for taking the time to review and we are happy to know that you had an enjoyable time with us. We look forward to bringing you another rewarding stay in the near future.

Washington DC, District of Columbia
Reviewed 7 November 2015

My visit to Haikou was just for one night and I was busy working most of that time. So, I did not really get to enjoy many of the perks of this hotel. I can say though that the room was comfortable. I ate lunch in their casual dining area and had a great sandwich. The only downside is that...

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Helpful?
Thank jmapcv
Ella G, Public Relations Manager at Sheraton Haikou Hotel, responded to this review

Thank you for taking the time to share your feedback, It is our pleasure to know overall you had a pleasant stay with us, wish you stay with us next time you can enjoy more of the hotel, We look forward to be of your service in the near future.

Shanghai, China
Reviewed 12 October 2015

Receptionist checked me in with a pleasant smile and friendly but may be she was all alone by herself at the reception and was busy so the room she assigned me was a little noisy (think its from the air-con vent). But overall, she is pleasant. Next day breakfast at the cafe, eggs was terrible cooked, service is okay, the...

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Thank Rant197
Ella G, Public Relations Manager at Sheraton Haikou Hotel, responded to this review

We would like to thank you for taking the time to give such valuable feedback , We also thank you for the positive comments about restaurant manager , which we will certainly share with her and the rest of the team, We appreciate your valuable comments ,as your comments is the key to our continuous improvement. It is always an...

Montreal, Quebec
Reviewed 15 September 2015

I landed in Haikou after a 28 hr. flight on Sep 7th, and it was so hot and humid. The first thing that please me the most when I arrived at the Sheraton resort is the cool, calm and relaxed atmosphere of the resort. Check-in was fast with pleasant staff, and my room was on the 4th floor facing the...

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Helpful?
Thank philipha2015
Ella G, 經理 at Sheraton Haikou Hotel, responded to this review

Thank you so much for choosing Sheraton Haikou Resort while you’re travelling to Haikou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Castrop-Rauxel, Germany
Reviewed 4 August 2015

As we are in Hainan/China, we have to recognize that weather conditions have a lot of influence of visiting Haikou and the hotel area. If there is raining time, the huminity in all areas could be very high. The Lobby is an open area with ventilators at the ceiling. The Hotel is comfortable. I stayed there businesswise for two years...

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Thank Jochen S
Ella G, 经理 at Sheraton Haikou Hotel, responded to this review

Thank you for staying with us and we are delighted to learn you had an enjoyable stay with our service and hotel,We sincerely look forward to welcoming your return soon.

Portland, Oregon
Reviewed 28 July 2015

If your looking for a great place to relax, forget about all our electronic gadetry, and just enjoy the hot sun the Sheraton Haikou Resort may be the place for you. This facility has everything you need from great food, a fantastic pool, and a beach (unfortunately the water is not all that great but I think that is beyond...

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Helpful?
Thank HeadsUp737
Ella G, 经理 at Sheraton Haikou Hotel, responded to this review

Thank you for taking the time to review and we are happy to know that you had an enjoyable time with us. The team and we look forward to bringing you another rewarding stay in the near future.

Milford
Reviewed 26 June 2015 via mobile

This was my second visit to Sheraton Resort in Haikou, my first visit was in May 2013. The check in was very fast, and efficient, as I went to the room the temperature in the room was very comfortable. Balcony was spacious I could hear birds singing. Magnificent view from the bar to the sea, after dawn many mosquito are...

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Helpful?
Thank FrankWidmer7
Ella G, Manager at Sheraton Haikou Hotel, responded to this review

Thank you for staying with us and we are delighted to learn you had an enjoyable stay with our service and convenient location. We very much look forward to welcome your return very soon.

Singapore
Reviewed 21 June 2015

Tired hotel, hope it gets renovated soon. Food in the hotel restaurants was extremely expensive (24S$ for a chicken rice). Location isn't the best either (45min from airport) Positives: Amazing breakfast - Nice pool - Good gym

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1Thank MathiasSchell
Ella G, Manager at Sheraton Haikou Hotel, responded to this review

Thank you for taking the time to share your experience with us. We appreciate your recommendations on our room design which will be very useful for the planning of our refurbishment. We have planning on it. We sincerely look forward to welcoming your return soon.

New York
Reviewed 15 June 2015 via mobile

Very pleased stay, and I got a free upgraded, the put me the 4th floor, with better view from room. This hotel own a huge property, with many large garden sections and few pools combined. Something really positive was the staff, smily, friendly, polite, helpful.

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Helpful?
Thank Ray C
Ella G, Manager at Sheraton Haikou Hotel, responded to this review

Thank you so much for choosing Sheraton Haikou Resort while you’re travelling to Haikou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Haikou Hotel, a magnificent beachfront resort, just 10 minutes away from the heart of the city. 40 minutes drive to Meilan International Airport and 2 international golf courses within a few minutes' drive. Contemporarily designed with guest utmost comfort in mind, all 341 rooms including 36 suites are exceptionally well appointed with luxurious touches throughout. All rooms are exceptionally well appointed with luxurious touches throughout which feature a spacious work area, high speed internet access, generous sized bathtub and separate rain forest style overhead showers. Six Food & Beverage venues present an endless array of culinary choices, including 3 restaurants and 3 bars: Jade, Breeze, Fusion, Seaview Lounge, Pinot Noir Wine Lounge, Pool Bar and 24-hour room service. With over 1,300 square meters for meeting and celebrating, Sheraton Haikou Hotel can accommodate events and special occasions from 10 to 600 guests. Including 2 pillarless ballrooms, 5 function rooms and a VIP room offer the functionality of breakout rooms for larger events or can be utilized for more intimate gatherings. ... more   less 

Additional Information about Sheraton Haikou Hotel

Address: No.136 Binhai Avenue, Xiuying District, Haikou 570311, China
Region: China > Hainan > Haikou
Price Range: €90 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Haikou Hotel 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
Sheraton Haikou Hotel Haikou
Haikou Sheraton
Sheraton Haikou Hotel Hainan, China
Hotel Style:
#1 Top resorts Hotel in Haikou
#5 Best Value Hotel in Haikou
#5 On the Beach Hotel in Haikou
#6 Spa Hotel in Haikou
#7 Luxury Hotel in Haikou
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Haikou Hotel staff and other travellers.
1 question
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Dallas, Texas
6 months ago

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Questions? Get answers from Sheraton Haikou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor 3 or above to avoid mosquitoes and you can watch the beautiful sunrise and sunsets over the ocean”
 of 5 bubbles MelyG585, 21 May 2016 | Read review
“Rooms on the 2nd floor have easier access, as the front desk and main lobby is on the same floor.”
  • Pool view into the sea
 of 5 bubbles 834daniell, 22 Dec 2015 | Read review
“An ocean view on a higher floor can give you a more romantic feeling.”
 of 5 bubbles philipha2015, 15 Sep 2015 | Read review
“Ask for Sea View and make reservation for one, they would not change me!”
 of 5 bubbles HeadsUp737, 28 Jul 2015 | Read review
“Personally for a short stay I would choose a room in the upper floor close to the lobby;”
  • Truck generator
  • Room
 of 5 bubbles Gfehren, 9 Dec 2014 | Read review
5 of 5