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Sheraton Zhongshan Hotel

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Traveller (208)
Room & Suite (93)
Pool & Beach (5)
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Overview
  • Excellent48%
  • Very good41%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(22 reviews)
“hong kong”(11 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
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46
51
14
2
4
Show reviews that mention
All reviewsthe riverhong kongbreakfast buffetwalking streetfeast restaurantsinorama tourbeautiful hotelgreat gymspoke some englishcoffee loversthe ground floorspacious roomtwo nightssandwichbit datedchecking ina river view room
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11 - 15 of 117 reviews
Reviewed 13 August 2017

Stayed here for 2 nights during a recent conference. Room is spacious but a bit dated and shown clear wear and tear. Services are really bad in the front desk as staff seems to be worried about playing their own cell phones that addressing customer...More

Thank Antony_Yiu
Response from Una T, Online Manager at Sheraton Zhongshan HotelResponded 14 August 2017

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.

Reviewed 7 July 2017 via mobile

I regard this as the best hotel that I have ever stayed in zhongshan. Rooms are always clean and some have a nice garden view. Breakfast is average but service is usually good. However, there are few places where one could grab a bite near...More

Thank pp l
Response from Una T, Online Manager at Sheraton Zhongshan HotelResponded 13 July 2017

Dear guest, thank you for your share and suggestion. We are glad to hear that you spent a good time in our hotel. We will continue to improve the quality of service. We are looking forward to your next stay!

Reviewed 21 June 2017 via mobile

As you would expect from a Sheraton this hotel has a great foyer, rooms are spacious and have everything required. Mini bar not extensive and they didn't recognise my SPG so no upgrade nevertheless the Feast restaurant was excellent

Thank Murdy31073
Response from Una T, Online Manager at Sheraton Zhongshan HotelResponded 30 June 2017

Dear guest, thank you for your share and suggestion. We are glad to hear that you spent a good time in our hotel. We will continue to improve the quality of service. We are looking forward to your next stay!

Reviewed 11 June 2017

Acceptable 5 star hotel. Bus to the hotel from Hong Kong airport. Next to many shops and restaurants. Overall good service and clean room. Towels are old and need replacement. Desk chair shows sign of wear. Very good breakfast buffet. Executive lounge has great service...More

Thank Joepaicpa
Response from Una T, Online Manager at Sheraton Zhongshan HotelResponded 13 June 2017

Dear guest, thank you for your share and suggestion. We are glad to hear that you spent a good time in our hotel. At the same time, thank you so much for your suggestions to the hotel.We will continue to improve the quality of service....More

Reviewed 3 April 2017

The amenities were very nice and welcoming after the long trip to get there from USA. Staff was all very cordial and many spoke some English. Great view of the night lights around the river and short distances to other restaurants and shopping. Bed was...More

Thank Rick T
Response from Una T, Online Manager at Sheraton Zhongshan HotelResponded 13 April 2017

Dear guest, thank you for your share and comment. We are committed to create perfect experience for guests. Hotel located near by the beautiful Qijiang Park and Qijiang River. We wish to see you next time.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$104 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Zhongshan
#3 Business Hotel in Zhongshan
#17 Best Value Hotel in Zhongshan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$104 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Zhongshan
#3 Business Hotel in Zhongshan
#17 Best Value Hotel in Zhongshan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (208)
Room & Suite (93)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sam S
6 April 2018|
Answer
Response from punusamyganeson | Reviewed this property |
I have been to this hotel several times but have never been to the pool. The gym is good though.
0
Votes
HappyTravellerNC
15 November 2016|
AnswerShow all 4 answers
Response from Una T | Property representative |
Hi ,the wifi is free for in house guests.
0
Votes
Google Translation
Room Tips
"Rooms with park and river view are really nice."
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"Use SPG card and ask for room facing the park( south side)."
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"Higher Floor with River view"
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"high floor views are good"
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