We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Marco Polo Shenzhen

Show Prices
#13 of 2,670 Hotels in Shenzhen
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Marco Polo Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

609 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 214: English reviews
Halifax, United Kingdom
Reviewed 2 days ago NEW

We stayed here on business and found it a very nice hotel with fabulous staff,the rooms are very good, now I was told that in the new year they will be upgrading all the rooms floor by floor so it might be good to ask.

 Report
Helpful?
Thank johnambler53
Phoenix, Arizona
Reviewed 3 weeks ago

We had a group of eight here for a work meeting. We chose the club rooms because you get 2 hours each in the 40th floor conference room. The higher cost of the room is worth it to us because of that, the free and good breakfast and the happy hour at night which is really a dinner. The staff,...

 Report
Helpful?
Thank arizonaac
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Guest (arizonaac) Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. I am very happy to see that you enjoyed your stay, your room and the convenient location of the hotel. We are happy to hear that we met your expectations at our Club Floor Lounge as our team...

Hoisdorf, Germany
Reviewed 25 October 2016

The Marco Polo offered excelent service while our stay there and give us beside the work here a real relaxing counter part in time we stayed here in Shenzhen. we start to recommend internally for other colleagues stay in future in Shenzhen for sure here as well.

 Report
Helpful?
Thank UB1802
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Guest (UB1802) Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. Thank you for recomending us to your colleagues to stay with us. We are looking forward to welcome you back at Marco Polo Shenzhen very...

Reviewed 18 October 2016

As a long-term guest, I have experienced nothing but perfection at this hotel. The rooms are clean, quiet, and well-renovated. The food quality and breakfasts are excellent. The location couldn't be better. The staff are very professional and courteous, especially the CCF (Continental Club Floor) staff and their manager Ms. Season whom I've had the pleasure to know for a...

 Report
Helpful?
Thank meron73
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Mr. Meron 73 Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich...

Reviewed 1 October 2016 via mobile

The location was good, walkable to coco shopping centre which had a lot of food choice. The service was good, but the room had a smell to it and the shower design was bad, you had to hold the shower head in your hands otherwise it will aim straight at your face, you can not adjust the height, and at...

 Report
Helpful?
Thank eatnsleep238
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Guest (eatnsleep238) Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. Thank you for recommending us to other travelers. I am glad to see that you felt comfortable during your stay. Thank you for letting us know about the smell and shower head location as the cleanliness and friendliness...

Oyster Bay, New York
Reviewed 26 September 2016 via mobile

Flew into Hong Kong on Thursday evening and had a driver pick me up at the airport to take me to Marco Polo hotel in Shenzhen. Hotel is in a great location in the center of the city with restaurants and bars on every corner. Hotel was very clean and the room was large by Asian standards . The company...

 Report
Helpful?
Thank jwilliams159
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear jwilliams159 Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. Our team is taking great attention to cleanness and attention to details of our guest rooms. We are very happy that you have been satisfied with our location and services. I hope to see you back very soon. With...

Hong Kong, China
Reviewed 25 September 2016

I enjoy stay here, this is good and nice hotel, very comfortable. The Sales Person Gary Liu really sincere to ask for my opinion of improvement, so I told him my opinion about other club lounge food is more attractive, which he promised to improve definitely with the boss of this hotel happy to bring positive improvement. I look forward...

 Report
Helpful?
Thank 121swan
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear 121 swan Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. I am very happy to see that you enjoyed our Club Lounge selections. Our team like Gerry Liu, is always happy to engage with our guests to improve our guest services. We hope to see you back very...

Kozhikode, India
Reviewed 18 September 2016 via mobile

It's in one of the best location in Shenzhen It's located at coco park For who love night party is the best place Lot of foreigners especially good in Friday and Saturday nights You have lot Restaurants choice from different country Rooms are very clean also some times have get rates If you spend 180 Usd you can have Marco...

 Report
Helpful?
Thank DITSVK2016
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Guest (DITSVK2016) Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. I am very happy to see that you enjoyed your stay, your room and the convenient location of the hotel. We hope to see you back soon on your next trip to Shenzhen. With warm regards from the...

Waasmunster, Belgium
Reviewed 18 September 2016

Friendly at reception, nice rooms, very good breakfast and dining, but also rather expensive for Shenzhen. Expensive laundry service. Working area in room rather uncomfortable : very low sitting chair not adapted for the working desk

 Report
Helpful?
Thank Mark P
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Mr. Mark P Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. I am glad to see that you felt comfortable with our services and our breakfast offerings during your stay .Friendliness of staff is a high priority for us. We are understand that the desk chair was not...

Hong Kong, China
Reviewed 17 September 2016

To be honest, I only stayed for 1night, so really its very limited I can say as I didn't use much of its facilities. However, the staff were excellent at the concierge, dealt with my check-in quickly and didn't take too long. The room, I stayed in was clean, perhaps a bit small but if its only for 1 night,...

 Report
Helpful?
Thank bruceywonder
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Brad. M Thank you for taking the time to share your experience with us during last stay at Marco Polo Shenzhen. Many guest comment on our fantastic location and surrounding restaurants and bars I am glad to see that you felt comfortable during your stay. Cleanliness and friendliness of staff is a high priority for us. We are also...

260 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (216)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (35)
Viewed
Room/Suite (37)
Viewed
Bathroom (19)
Viewed
Family/Play Areas (1)
Viewed
View from Room (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (8)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (14)
Viewed
Room/Suite (12)
Viewed
Dining (7)
Viewed
Family/Play Areas (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,670 in Shenzhen
717 reviews
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#11 of 2,670 in Shenzhen
817 reviews
Hilton Shenzhen Futian
#8 of 2,670 in Shenzhen
150 reviews
Show Prices
Show Prices
Show Prices
Four Seasons Hotel Shenzhen
#7 of 2,670 in Shenzhen
201 reviews
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#14 of 2,670 in Shenzhen
2,088 reviews
Civic Center
Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian Hotel
#21 of 2,670 in Shenzhen
821 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Shenzhen is located in the heart of Futian Central Business District, with close proximity to the Shenzhen International Convention & Exhibition Center and Metro Subway Station. It is only 15 minutes to the Lowu Railway Station and Shenzhen Bay Port, 20 minutes to Shenzhen North Railway Station, 35 minutes to Shekou Ferry Terminal and Shenzhen Bao'an Airport, and 10 minutes to Futian/Huanggang Checkpoint. The 391 well-appointed rooms and suites are equipped with broadband Internet access, luxurious bathrooms, state-of-the-art communications and entertainment facilities. Situated on the 35th to 41st floors of the hotel, The Continental Club provides the most luxurious accommodations for travelers. The 31 function rooms including Marco Polo Ballroom and one auditorium, can accommodate up to 3000 people and provide the ideal Shenzhen venue for meetings, seminars, and social events. The hotel has 5 restaurants and bars, including the Cafe Marco, serving a fusion of "Euro-Asian-Chinese" cuisine, Margarita Bar, Connect (Lobby Lounge), Carrianna Chiu Chow Restaurant, Nishimura Japanese Restaurant and Wine & Cigar Bar Le Cru. The hotel's fully equipped Fitness Center includes a gym, sauna, and outdoor swimming pool, and hotel guests can indulge in relaxing spa treatments at the internationally renowned Pure Spa. ... more   less 

Additional Information about Marco Polo Shenzhen

Address: 28 Fuhua 1st Road, Futian Cbd, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Civic Center
Price Range: €108 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Shenzhen 4.5*
Number of rooms: 391
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Cheap Tickets, Booking.com, HotelTravel.com, Ctrip TA, Expedia and Agoda so you can book your Marco Polo Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Hotel Style:
#10 Spa Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#16 Business Hotel in Shenzhen
#43 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Marco Polo Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask about the upgrade plans”
 of 5 bubbles johnambler53, 6 Dec 2016 | Read review
“Higher floor rooms have amazing views.”
 of 5 bubbles meron73, 17 Oct 2016 | Read review
“Higher sitting chair at writing desk, ”
 of 5 bubbles 367markp367, 18 Sep 2016 | Read review
“Really recommend the club grade floors - 35-40. The lounge that comes with them is excellent and having breakfast there is very pleasant.”
 of 5 bubbles chipchap42, 20 May 2016 | Read review
“Twin room 2408 was fine.”
  • View from Room 2408 at Marco Polo Hotel Shenzhen (20/Apr/16).
  • Work area in Room 2408 at Marco Polo Hotel Shenzhen (18/Apr/16).
  • Room 2408 at Marco Polo Hotel Shenzhen - Twin beds. (18/Apr/16).
  • Bathroom - Room 2408 at Marco Polo Hotel Shenzhen (18/Apr/16).
  • Bathroom in Room 2408 at Marco Polo Hotel Shenzhen (18/Apr/16).
 of 5 bubbles Roberts69, 21 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay