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Four Seasons Hotel Shenzhen

Traveller (1323)
Room & Suite (183)
Dining (77)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,856)
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629 results
Traveller rating
540
57
12
10
10
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LanguageEnglish
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540
57
12
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All reviews guest services manager executive chef special thanks convention center front desk manager in room dining professional service excellent stay indoor pool great room club room the hotel staff luxury hotel chinese restaurant futian district f b pleasant stay
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1 - 5 of 629 reviews
Reviewed today

After staying at a number of globally recognized top tier hotels and resorts, Four Seasons Shenzhen exceeded all expectations due to its staff and their attention to the detail required for the ultimate customer experience. Penny Li, John Xiao and Ken Huang went above and...More

Review collected in partnership with Four Seasons
Date of stay: January 2019
Thank OnAir05337016458
Reviewed yesterday

I’ve been to China maybe 12 times. I’m an American entrepreneur sharing my perspective. Shenzhen isn’t like Hong Kong - if this is your first time, know that. And, if you’ve enjoyed 6-Star hospitality in Hong Kong, you’re probably looking for the same in Shenzhen....More

Date of stay: April 2018
Thank jhhsr
Reviewed 3 days ago

非常好的住宿環境,配套非常完善,服務是我去過內地酒店之中最好的。下載他們的APP於禮賓部職員直接對話是超級方便,用戶體驗一流。 Everything is literally perfect during my stay. With the app of the mobile concierge app I am able to get the best service possible. Room bigger than usual. 5 stars.

Date of stay: January 2019
Thank Hensontsai
Reviewed 6 days ago via mobile

Appreciated Concierge Ken and Ivan who were showed me attentive care during my stay. Ken is knowledgeable and Ivan is genially and patiently. The best hotel in Futian! I would definitely recommend to all my friends and come back again next time!

Review collected in partnership with 单个酒店
Date of stay: January 2019
Thank Jade0828
Reviewed 6 days ago via mobile

Had an amazing stay and the service was excellent. I’d like to specifically commend Regina for being super friendly, patient and extremely helpful to me during my stay! The food of the hotel is also second to none.

Date of stay: January 2019
Thank RobertoM309
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
266
Price range
US$182 - US$398 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Shenzhen
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
266
Price range
US$182 - US$398 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Shenzhen
Photos
Traveller (1,323)
Room & Suite (183)
Dining (77)
Pool & Beach (15)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
koin_12
14 August 2018|
AnswerShow all 4 answers
Response from igeert | Reviewed this property |
They have an indoor pool and an outdoor pool. I only used the indoor pool which is about 20 meters x 8 meters. The outdoor pool is smaller, I would guess some 15m by 6m.
1
Vote
Fcfiona
17 March 2018|
Answer
Response from travel082015 | Reviewed this property |
I think what u want us a day stay U have to book direct for that Good luck
1
Vote
Fcfiona
17 March 2018|
Answer
Response from clubikon | Reviewed this property |
You should check with the front desk manager John Xiao. The usual check in time is 2pm. If they have high occupancy during a convention (across the street) then it would be harder to check in earlier. I found Mr. Xiao... More
0
Votes
Room Tips
"We were really happy with the Club King Grand room. It's huge with nice views on two sides"
benscadden
16 Sep 2018
Read review
"comfortable beds."
xuequnz
5 Sep 2018
Read review
"Ask for a higher floor so you can see the light show!"
W4667XKmargaretw
28 Aug 2018
Read review
"I would suggest choosing a room facing the view with Ritz Carlton hotel"
kwaihungc2018
24 Aug 2018
Read review
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