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Four Points by Sheraton Shenzhen

Agoda.comUS$90*
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#25 of 2,769 Hotels in Shenzhen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$121*
US$90*
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US$91*
US$91*
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Four Points by Sheraton Shenzhen
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647 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Reviewed 3 weeks ago via mobile

Very comfortable double bed more than makes my day. Breakfast was another plus point, wide range of international cuisine spread out over a wide area. Frank zou from concierge was incredibly helpful in recommending places to visit in shenzhen! Check in was initially lacking the extra touch, but was quick and straightforward.

Review collected in partnership with 单个酒店
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Helpful?
Thank Stella L
FourPointsShenzhen1, 总经理 at Four Points by Sheraton Shenzhen, responded to this review

Dear Stella L, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service. Our sincere thank in advance for your kind effort and we looking forward to see...

Reviewed 4 weeks ago

When I stay in Shenzhen, I always choose this hotel. I had stayed more than 5 times every year from 2014. The reasons why I love to stay this hotel are, 1. High cost performance 2. Delicious food with reasonable price - you don't need to go out for your meal 3. Facilities - you can find everything here. 4....

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Helpful?
Thank 云龙 张
FourPointsShenzhen1, 总经理 at Four Points by Sheraton Shenzhen, responded to this review

Dear 云龙 , Thank you very much for your comprehensive and wonderful review. I am thrilled to know that you and your family had such a fantastic time together at Four Points by Sheraton Shenzhen. I very much appreciate your kind feedback and look forward to welcoming you and your family to Four Points by Sheraton Shenzhen again in the...

Reviewed 7 April 2017

This hotel was great! It does have a outdoor pool that is open seasonally. The lobby is great, the check in was smooth. The beds were comfortable with lots of pillows. It was in walking distance to the Subway station as well as a McDonalds if you are looking for something quick to eat. There is a shuttle that runs...

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Helpful?
Thank Caitlyn W
FourPointsShenzhen1, 总经理 at Four Points by Sheraton Shenzhen, responded to this review

Dear Caitlyn W, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service. Our sincere thank in advance for your kind effort and we looking forward to see...

Singapore
Reviewed 2 April 2017

I booked the mastercard offer rate for 5 nights. For 5 nights, I thought the hotel will make my stay more welcoming. But I am wrong. There's only 2 double beds to choose from the Mastercard offer, hence, I chose the 2 Double beds option and request for a King size which they do have available upon arrival. They refuse...

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Helpful?
Thank Bubbsy99
FourPointsShenzhen1, 总经理 at Four Points by Sheraton Shenzhen, responded to this review

Dear Bubbsy, Thank you for sharing your experience on your recent stay with us. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and...

Kuala Lumpur, Malaysia
Reviewed 17 March 2017

I chose the Four Points for my first ever five nights in China because I wanted to stay somewhere that didn't cost a fortune but would be sufficiently familiar that I would feel in some way at home (I'm SPG Platinum so I knew they would treat me well). The rate was significantly less than the Sheraton in Shenzhen (to...

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Helpful?
Thank Richard G
Mission Viejo, California
Reviewed 9 March 2017 via mobile

Overall good experience. About 25 min from the airport. Arrived at the hotel early morning at about 1am and did not have to wait long to check in. But had difficulty finding my room through the maze of corridors though. Had all the amenities including iron and board. Breakfast buffet was okay, had better selections in other hotels. Checkout was...

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Helpful?
Thank betamax12345
Manila, Philippines
Reviewed 5 March 2017

To start, Four Points has a good location. Only a 15-minute walk or 5-minute drive from the Futian Checkpoint / MTR station. They offer a shuttle bus going to the Checkpoint and Free Trade Zone, but there is no shuttle going back to the hotel, so I hope they would consider adding that to their services. The nearby area is...

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Helpful?
Thank noeux
Dallas, Texas
Reviewed 12 December 2016 via mobile

Depending on the length of your stay, carefully select your room. The superior king rooms are a little small, recommend the deluxe king rooms or a suite. Pros: The gym is nice sized with a great view. Outdoor swimming pool has lap lanes. The bar area has a pool table. The king bed is comfortable, not overly firm or soft....

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Helpful?
Thank mikeaustin
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear mikeaustin, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our service and products. In the meantime, we have taken note of your feedback on breakfast and will certainly work on the improvement. Thank...

Shanghai, China
Reviewed 5 December 2016

I only stay in this hotel when I am in Shenzhen because of its location and its no fuss experience and it is always a pleasure to return to a place which makes me feel like home. The room is clean, comfortable and the bed is comfy for a good night's sleep. Check in lady was smiley and friendly and...

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Helpful?
Thank JimmyinChina
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Jimmy, Thank you for sharing your recent stay with us. It is a great pleasure to read of your positive experience at Four Points by Sheraton Shenzhen. It is fantastic to learn that our service team has always been able to meet your expectation. If there should be anything else you would like us to take care of concerning...

Macau, China
Reviewed 24 November 2016

I had experience of staying in Four Points by Sheraton in Shanghai and Barcelona. This time I stayed in this hotel for business trip to Shenzhen and I found it of similar standard to other Four Points hotels. Room is clean, tidy and spacious with everything one needs. View from hotel room is nice as well. Wifi connection is good....

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Helpful?
Thank stellachi
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Stellachi, Thank you for the kind review of your stay. We are happy to learn that you had an enjoyable time at our hotel and we are glad you like the view from your room as well as breakfast. Your kind feedback is truly appreciated and we look forward to welcoming you back again! Best Regards Laura Dady General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Location is Everything. Situated in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is just minutes away from the Huanggang and Futian border crossings with Hong Kong. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. We're 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station. Plus, we're only 40 minutes from Shenzhen Bao'an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. Meeting Your Needs. With our Shenzhen Grand Ballroom and 14 function rooms, we have the space you need for a great event. Whatever the reason for your gathering, with complete catering services, natural lighting, excellent audiovisual equipment, and wireless High Speed Internet Access, your event is sure to be a success. Our five restaurants and bars offer a tasty selection of international and local dining. Our 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms, and sauna rooms. Stay Your Way. Our 438 spacious guest rooms and suites are loaded with the features and extras we know you love. Keep hydrated with free bottled water daily, and wind down in front of the LCD flat screen television with a cup of hot coffee or tea. Get a great night's sleep on our plush Four Points signature bed. And if you need to take care of business, there's large workspace as well. ... more   less 

Additional Information about Four Points by Sheraton Shenzhen

Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Price Range: €79 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Shenzhen 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Sheraton Shenzhen
Four Points Shenzhen
Shenzhen Sheraton
Shenzhen Four Points
Hotel Style:
#18 Spa Hotel in Shenzhen
#25 Luxury Hotel in Shenzhen
#25 Business Hotel in Shenzhen
#32 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Shenzhen staff and other travellers.
2 questions
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Questions? Get answers from Four Points by Sheraton Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The West Wing rooms are newer but quite far.”
noeux, 5 Mar 2017 | Read review
“Great view on both City and Wetland of Hong Kong. easy access to Futian Border to Hong Kong MTR station at LokMaChou.”
FeastFalcon, 14 Nov 2016 | Read review
“Rooms in the West Tower are generally larger and more comfortable”
Mark1980FFC, 7 Nov 2016 | Read review
“pool view is the best”
murad85, 12 Aug 2016 | Read review
“Choose rooms that overlooks to Hong Kong”
gnoh89, 18 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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