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Crowne Plaza Hotel & Suites Landmark Shenzhen

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#10 of 2,742 Hotels in Shenzhen
Certificate of Excellence
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Crowne Plaza Hotel & Suites Landmark Shenzhen
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569 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Nelson, New Zealand
Reviewed 19 February 2017

Good clean and well managed hotel with an amazing breakfast buffet catering to tastes from around the world. Be careful what room you get, there is a club close by and it tends to go on all night. I had a room on the 15th floor and it still managed to keep me up all night. I requested a room...

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Helpful?
Thank Toby W
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for your comments. We are delight to know that you had a great stay here and be satisfied with our location and service. Your compliments are very encouraging and I will share them with our staff to keep improving our services and products, as well as exceeding guests' expectations. We are honored to make every guest's...

Reviewed 13 February 2017

This was one of the most relaxing stays I've had in China. Everyone I dealt with spoke good English and was eager to help make my stay a good one from the moment I arrived. Check-in was very efficient and I was upgraded to a larger room upon arrival. Since I was with my daughter I appreciated the fact that...

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Helpful?
Thank Gene 4
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience at the Crowne Plaza Hotel & Suites Landmark Shenzhen. We are glad to learn that you are satisfied with our staff service, good location and the restaurants. Our hotel is located in the heart of Shenzhen’s bustling Luohu commercial and shopping district. With an average room size of 60 square meters, all...

Sydney, Australia
Reviewed 13 February 2017 via mobile

Been staying in this hotel every time on business trip to Shenzhen. Good location where surrounded by food and nearby have dong men for shopping. Room is good and clean. Room very spacious. Staff quite helpful

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Helpful?
Thank tonyboonzzz
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, We appreciate your comments regarding your stay at the Crowne Plaza Hotel & Suites Landmark Shenzhen. It is always a pleasure to receive such a positive feedback. We feel very delighted to hear our location has brought you convenience. Your recognition on our staff service and spacious room are very appreciated. We all look forward to extending more...

San Francisco, California
Reviewed 5 February 2017

My children and I stayed at this hotel last night. What a pleasant experience it was! From the moment we walked in, we were greeted with such positive attitude, and pleasant disposition. This hotel is excellent! The check-in was quick and simple, the rooms are very spacious and have a very good lay-out, the bathroom was more than adequate and...

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Helpful?
1Thank Fitzgerald W
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. I was delighted to receive it and glad to know that you and your family enjoyed staying with us. Our hotel is surrounded by the shops and businesses of Luohu. You're 40 minutes' drive from Shenzhen Bao'an International Airport and we are 5 minutes from Luohu...

Sydney
Reviewed 3 February 2017

From the minute you walk in the door you are treated with great respect and great service. The location is fantastic with easy access to many restaurants and shops. The in house restaurants are great particularly the Chinese restaurant. Try to have Evie and Judy to look after you as they are just the best.

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Helpful?
1Thank Ian F
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for your valuable feedback. It’s very glad to hear your appreciation for our convenient location and friendly staff. Your encouragement motivates us to continuously provide great service to all our guests. Once again, thank you very much for your support as always and we hope you choose to stay with us again whenever your travel needs...

Reviewed 22 January 2017 via mobile

Had the most amazing time staying at this hotel. The staff were extremely friendly and helpful to us during our stay. We were told at the shenzhen train station, border control at immigration that we needed an extra visa 2 get into Guangzhou which my husband and I were unaware of and 2 make matters worse we couldn't speak or...

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Helpful?
Thank kerri h
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We will continue to create the best experience to our guests. Look forward to welcoming you back in the future. Best wishes, Gary Warnock General Manager

Reviewed 15 January 2017 via mobile

The hotel is ok, but the internet connection is really fantastic compared to all other hotels I ever used in china. Breakfast is more than good and the bed acceptable. For business maybe the best hotel in town.

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Helpful?
Thank Diego J. P
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very proud to read about your satisfaction with our hotel. It was our utmost pleasure to be your best choose in town. We all look forward to extending more of our authentic hospitality on your next visit. Best regards, Gary Warnock General Manager

Hong Kong, China
Reviewed 9 January 2017

This hotel has been my top choice over the past ten years of traveling to Shenzhen. European style room, huge king-size bed, spacious bathroom and most importantly warm staff really give me comfort during tiresome business travels. I went there for a last minute trip last week, and glad to find out it's still the same. Have stayed in many...

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Helpful?
1Thank robertye2017
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Warming greetings from Crowne Plaza Hotel & Suites Landmark Shenzhen, thank you for choosing us as your stay place! We are overjoyed to learn you had a wonderful stay and appreciated our welcoming and friendly services. We couldn’t be more honored to know we have exceeded your expectations. We will keep improving our services and products, as well...

Reviewed 6 January 2017 via mobile

Excellent in guest service. The room was very clean. We came early and the room was not ready so we received an upgrade room without any charge. Excellent breakfast with a lot of food choices also for European people. Very helpful concierge. Very good location near Dongmen market and a metro station. It is my 4th time in this hotel....

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Helpful?
Thank Yoel R
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for taking the time to share your staying experience with us. We appreciate your positive comments and will share these with our team so that we can continue to improve our services. We look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Gary Warnock General Manager

New York City, New York
Reviewed 6 January 2017

I stay at this hotel many times throughout the year, and ALWAYS stay here when I am in Shenzhen. The staff is wonderful, caring, friendly and professional. The hotel location is ideal for shopping, dining and transportation. There are several restaurants on site, and I have never been disappointed in their menu selection, food freshness or quality...always a treat after...

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Helpful?
Thank 631Vinnie75
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for your review of our hotel. Your compliment will be shared with our team and motivate us to continuously provide great service to all our guests. It was our pleasure having you stay with us and we look forward to extending our hospitality on your next visit. Best wishes, Gary Warnock General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay.Notice:Please be advised that our pool will be closed between 18Dec, 2016 and 22Jan, 2017 for upgrading. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: No. 3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: €88 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza
Hotel Style:
#4 Business Hotel in Shenzhen
#7 Romantic Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#22 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel & Suites Landmark Shenzhen staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Hotel & Suites Landmark Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one facing the main entrance”
 of 5 bubbles TobyW751, 18 Feb 2017 | Read review
“Higher floors are more quiet and may be larger.”
 of 5 bubbles gene42016, 13 Feb 2017 | Read review
“We had two rooms and both were great”
 of 5 bubbles IanF637, 2 Feb 2017 | Read review
“When I travel, I try to get rooms on upper levels and away from elevators & ice machines.”
 of 5 bubbles 631Vinnie75, 5 Jan 2017 | Read review
“Away from front street for quite room”
 of 5 bubbles tonyh844, 17 Sep 2016 | Read review
5 of 5