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Shangri-la Hotel Shenzhen

Ctrip.comUS$136*
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#18 of 2,769 Hotels in Shenzhen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$154*
US$136*
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US$150*
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Shangri-la Hotel Shenzhen
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2,169 Reviews from our TripAdvisor Community

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Showing 821: English reviews
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Selangor, Selangor, Malaysia
Reviewed yesterday NEW

Just across the railway station. is good stopover if you're coming from hong kong or planning to visit hong kong. with lots of food, massage, hair salon 3 mins walk is an ideal hotel for everyone. overall 8 out 10 for me

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Helpful?
Thank Daniel T
Reviewed yesterday NEW

Staff are so friendly & nothing is a problem. We had an Horizon Club room which includes breakfast, afternoon tea & drinks & substantial nibbles for 2 hours from 5:30pm Breakfast is Western & Asian & has everything on offer. There's Lo Wu shopping centre a short stroll away & around the corning your more up market shopping in a...

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Helpful?
Thank Pruegreenwood
Phoenix, Arizona, United States
Reviewed 3 days ago NEW

An amazing elegant hotel with wonderful ambiance. The staff is amazingly helpful. The rooms are clean and comfortable. Right next to Lo Wu shopping center. A great place to get amazing deals on souvenirs, jewelry, purses and many more everyday items.

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Helpful?
Thank gerielou
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear gerielou, Thank you for staying at Shangri-La Hotel, Shenzhen and for sharing the positive review with us. We are excited and appreciate your kind comment on our ambiance, helpful colleagues, convenient location and the clean and comfortable room . We look forward to seeing you again in the future. Yours Sincerely, George Baird General Manager

Australia
Reviewed 6 days ago NEW

Stayed at the Horizon Club with free meals throughout the day. Breakfast (6:30-about 11) is good but not as vast as in the downstairs restaurant. Tea is just some fruit, juice, snacks. Happy hour (5:30-7:30) has a reasonable array of food and enough to fill you up. Room was comfortable and Wifi was also good.

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Helpful?
Thank NavG
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear NavG, Thank you for staying at Shangri-La Hotel, Shenzhen and for sharing the positive review with us. We are excited and appreciate your kind comment on our breakfast and happy hour in our Horizon Club. We appreciate your other comments on our room and WIFI. It's inspiring for us so to receive such praise. We look forward to seeing...

Perpignan, France
Reviewed 6 days ago NEW

4 days holiday break in Hong Kong I was lucky to choose this Hotel. Very central, comfortable and all facilities available. The restaurant was also very good where I had the chance to eat a wonderful Peking duck all by myself. Everybody very kind and nice. Will definitely go back. Thank you to all the equipe.

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Helpful?
Thank Elnora G
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Elnora G, Thank you for staying at Shangri-La Hotel, Shenzhen and for sharing the positive review with us. We are excited and appreciate your kind comment on our facilities and Chinese cuisine in our restaurant. It's inspiring for us so to receive such praise. We look forward to seeing you again in the future. Yours Sincerely, George Baird General...

Reading, United Kingdom
Reviewed 1 week ago

We stay here four or five times a year, usually overnight, sometimes a little longer. Some years ago I joined Horizon Club, which allows entry to club lounge, separate check-in on 27th floor and room on 26,27 and 28th floor, inclusive and huge range buffet breakfast, free happy hour drinks, free afternoon tea. I would recommend. The staff here have...

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Helpful?
Thank Richard M
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Taka0138, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We appreciated your comments on our convenient location near the Luohu Border, also the clean and comfortable room. We look forward to welcoming you again in the future. Yours Sincerely, George Baird General Manager

Macau, China
Reviewed 1 week ago

Walking distance from the Loh Wu port is this Hotel. Welcoming staff with Huge lobby area. Check in was fast and we had a warm welcome. Rooms are nicely done with furniture placed cleverly so that room looks big. The washrooms are spacious . The bath tub is quite low height which i saw for the very first time. Swimming...

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Helpful?
Thank Gagan_Gupta_1975
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Gagan_Gupta_1975, Thank you for residing with us at Shangri-La Hotel, Shenzhen and finding our convenient location next to the Louhu border and subway station. We appreciate your comments on our nice room and bathroom. We look forward to welcoming you again in the future. Yours Sincerely, George Baird General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

What a change I have noticed in the staff in this hotel over the past year. They are amazingly welcoming and nothing is too much trouble. I don't know if it is because I am becoming a regular visitor, but they have been more than helpful. From the housekeeping lady to the concierge, they all assisted with a smile. Love...

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Helpful?
Thank Grannymac1
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Grannymac1, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen. We are glad to learn and share with the team that you had a great experience during your stay, and your kind compliment on our colleagues, comfortable beds and an option of pillows. We look forward to welcoming you in the near future. Yours Sincerely, George...

Spokane, Washington
Reviewed 2 weeks ago

I had a pleasant stay in this slick, modern hotel. My room was very comfortable. The food was good. The location was excellent, within walking distance of observing and shopping for state-of-the-art electronics.

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Helpful?
Thank FEP8
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear FEP8, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen. We appreciate your compliment on our food, comfortable rooms and convenient location. We look forward to welcoming again in the future. Yours Sincerely, George Baird General Manager

Reviewed 2 weeks ago

People were so friendly and helpful. I used to stay in this hotel as long-stay guest for many years. I left China 6 years ago. But they can still remember me and understand my preference well. A fantastic hotel indeed.

Review collected in partnership with shangri-la.com
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Helpful?
Thank horsto598
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear horsto598, Welcome home to Shangri-La Hotel, Shenzhen and for sharing the positive review with us. We are excited and appreciate your kind comment on our friendly and helpful colleagues. It's inspiring for us so to receive such praise. We look forward to seeing you again in the future. Yours Sincerely, George Baird General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more   less 

Additional Information about Shangri-la Hotel Shenzhen

Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: €106 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotels.com, Booking.com, Travelocity, Hotwire, Agoda, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and Hotel.de so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#3 Romantic Hotel in Shenzhen
#18 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#28 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-la Hotel Shenzhen staff and other travellers.
8 questions
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Questions? Get answers from Shangri-la Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd recommend the Horizon Club rooms. Very cost effective”
Pruegreenwood, 22 May 2017 | Read review
“Ask for a room facing Lo Wu.”
gerielou, 20 May 2017 | Read review
“Join Horizon Club and stay in a club room”
richardmB3102WG, 16 May 2017 | Read review
“Request for Higher floor rooms for better view”
Gagan_Gupta_1975, 12 May 2017 | Read review
“Horizon Club is the way to go!”
  • View from the Horizon Club on the 27th floor.
SuzanneS513, 1 May 2017 | Read review
5 of 5
Ctrip.com
US$136* /night
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CancelonUS$154
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Prices are for 1 room, 2 adults
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