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The Westin Shenzhen Nanshan

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#15 of 2,738 Hotels in Shenzhen
Certificate of Excellence
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The Westin Shenzhen Nanshan
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451 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Glenview, Illinois
Reviewed 30 December 2016

Rooms are ok, bathrooms a little strange for my taste with the sliding walls. Breakfast is out of this world - you can eat just about anything. Service is good, but not the level you would expect from a luxury hotel. Great thing is that you can enter the hotel directly from the mall.

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Helpful?
1Thank Ov M
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ov M, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us, in particular with our wide selection or breakfast including SuperFoodsRX. Yes the...

Ko Samui, Thailand
Reviewed 27 December 2016

My 2nd returning here it's alway great choice for the SPG lovers like me. Separate breakfast on the 2nd floor with all day snacks for Platinum guests. Great location and you will enjoy shopping just downstairs with the top brands. The business center is great very friendly staff.

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Helpful?
Thank PPMH2910
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ko Samui, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to your kind review regarding to your recent stay experience. As you mentioned before, SPG Platinum members have the access to...

Mumbai (Bombay), India
Reviewed 24 December 2016 via mobile

I stayed at 'The Westin', Shenzhen on a official trip in November 2016. I stayed for three nights and enjoyed my stay. The hotel is good and staff is courteous, helpful. Rooms are nice with a view of 'Window of the World' theme park. The hotel is next to a shopping mall. The restaurant at ground floor offers nice spread...

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Helpful?
1Thank Agrawal_Mukul
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Agrawal_Mukul, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to read your review regarding your recent experience. The Westin Shenzhen Nanshan boasts as a global leading hotel with its dynamic concept...

Cape Town Central, South Africa
Reviewed 12 December 2016

Very good quality hotel with comfortable rooms and views of the surrounding area if your room is high enough. Breakfast on offer is more than adequate but the area is not that big and can get pretty busy so allow time enough to be able to get a seat and take breakfast. If you want to see the Chinese version...

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Helpful?
Thank andreolivier
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear andreolivier, Seasons greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to read your kind compliments regarding your recent stay. It is refreshing to know you had an excellent experience at The Westin...

Plymouth, Minnesota
Reviewed 2 December 2016

I stayed at this hotel in November 2016 for 5 nights. It was my first stay at this hotel. It is located in a district (Nanshan) that is easy to travel to/from the airport, Window of the World theme park and other tourist places by subway. I loved the view from the room! The breakfast buffet at the hotel has...

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Helpful?
1Thank echo55305
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear echo55305, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to learn you have extremely excellent stay experience at The Westin Shenzhen Nanshan. We are grateful having the opportunity to provide superior...

Hong Kong, China
Reviewed 24 November 2016 via mobile

My first visit + stay at The Westin Nanshan and was on a business trip! Room was spacious and love the view from the room! Food in the Executive Club Lounge was good, especially the bread! Conference facilities was good, was there for a full day conference + half day workshop! The hotel was directly linked to a shopping mall,...

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Helpful?
Thank bridgeways
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear bridgeways, Warm greetings from The Westin Shenzhen Nanshan. It is refreshing to read your kind comments regarding your recent stay with us and we are extremely excited to have you stay at The Westin Shenzhen Nanshan for your first business trip. The Westin Shenzhen Nanshan boasts as an ideal place for your rest and renewing journey with countless renowned...

Hong Kong, China
Reviewed 13 November 2016

Stayed at Westin Shenzhen for a night during a business trip. The hotel is conveniently located in the Nanshan district, right across from the tourist attraction (trap) "Windows of the World" and connected to a big mall. Upon arrival, I found our room to be overly scented so asked them to change us to another room. If you have allergies,...

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Helpful?
Thank KevinJJJ
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Kevin J, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I was glad to read that you found my team very friendly, however you encountered service issues with our in room dining. We will review and continue...

Kuala Lumpur, Malaysia
Reviewed 7 November 2016

Firstly, I was impressed by the hotel location. Many Shenzhen's tourism attractions are located in this district. Easy access from Shenzhen airport. My plan was to take a cab to the hotel but when I saw the Metro signboard just in front of the arrival hall I decided to try Shenzhen Metro. There were many exit at Window of the...

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Helpful?
Thank Angeline6655
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Angeline6655, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. My team and I are extremely inspired reading your kind compliments. Your detailed descriptions in terms of The Westin Shenzhen Nanshan’s signature facilities and services are the best...

Reviewed 6 November 2016 via mobile

If you want an remarkable stay in shenzhen , then the Westin Nanshan is the right place. Shopping mal behind , parks like windows of the world and whole China in small are a good spot to visit. Service is one of the best in Starwood Guangdong area. If you want to feel like home , it could be.

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Helpful?
Thank Christian G
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Christian G Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback with us. We are very excited to read your kind compliments regarding your recent stay with us. I am honored that you call the Westin as your home...

Arnhem
Reviewed 25 October 2016

Looking for a affordable 5 star hotel in Shenzhen? The Westin Shenzhen Nanshan is a very good choice. Nicely situated close to many shops and amusement parks the hotel gives you very good comfort for a good price. Several inhouse restaurants give you a wide variety of choices for a nice dinner. Breakfast is excellent, lots of Asian and European...

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Helpful?
Thank pea1967
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear pea1967, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback with us. It’s our pleasure to receive your kind compliments on our service and facilities, in particular with our premier location and an array of great food & beverage...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: €145 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wonderful people”
 of 5 bubbles waqass390, 21 Mar 2017 | Read review
“Add breakfast!”
 of 5 bubbles carrieelderkin, 1 Feb 2017 | Read review
“Strategic position close to shopping mall and metro station. Large and clean rooms. Rooms facing the Window Of the World are recommened.”
 of 5 bubbles 923waltert, 23 Jan 2017 | Read review
“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
 of 5 bubbles AngusHHK, 1 Jan 2017 | Read review
“Higher floors offer better views.”
 of 5 bubbles echo55305, 2 Dec 2016 | Read review
5 of 5