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The Westin Shenzhen Nanshan

597 reviews
#10 of 2,865 Hotels in Shenzhen
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Traveller (382)
Room & Suite (162)
Dining (58)
Overview
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“grange grill”(20 reviews)
“theme park”(29 reviews)
“shopping mall”(41 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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11 - 15 of 333 reviews
Reviewed 14 November 2017

Westin Nanshan had all of the amenities a guest could ask for. The breakfast was outstanding, which is usually my main consideration for a hotel. All of the staff throughout the hotel were helpful, happy and took care of everything I needed. The gym was...More

Thank Matthew S
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 15 November 2017

Dear Matthew S, Seasons Greetings from the Westin Shenzhen Nanshan and thank you so much for your fantastic feedback on TripAdvisor. We are glad to hear that you enjoyed our hotel facilities especially the Eat Well Westin Buffet Breakfast, outdoor swimming pool together with our...More

Reviewed 5 November 2017

This was my first visit to China, and the Westin. A great hotel, centrally located. Staff were very friendly and always helpful. Breakfast choice was immense. Would be surprised if any one couldn't find something to suit their taste. Room and bed were very comfortable,...More

Thank Andy B
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 6 November 2017

Hello Andy B, Warm greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am so glad to hear that you thoroughly enjoyed your first visit to the Westin Shenzhen Nanshan and China. We are happy to learn that you...More

Reviewed 28 October 2017

The facilities and amenities are good, but the staff has been amazing. Very centrally located with easy access to mall, places of interest. Subway is just a walking distance away, which make the travelling less hassle. Hotel exterior is a bit old, but software (hotel...More

Thank JoyIndo
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 29 October 2017

Dear Joyindo, Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever it is...More

Reviewed 28 October 2017 via mobile

I have not been here for more than 10 years . Nice to see indeed the condition of this hotel is still good! When I checked in, the receptionist was helpful and she was willing to assist me to fix the problem of my Spg...More

Thank mkong2016
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 29 October 2017

Dear mkong2016, Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever it is...More

Reviewed 23 October 2017 via mobile

There are many people in the lobby, a little noisy, the staff of the hotel are not enough, need to strengthen the staff. The front desk staff is also professional,quickly and has a big smile!We will choose your hotel next timeMore

Review collected in partnership with 单个酒店
Thank 802kart72
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 24 October 2017

Dear 802kart72, Thank you for taking the time to share your recent experience at the Westin Shenzhen Nanshan with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$162 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#9 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#9 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (162)
Dining (58)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
MinTeo
29 January 2018|
AnswerShow all 3 answers
Response from TheWestinShenzhen | Property representative |
Yes, extra beds are available. Please contact the hotel prior to your arrival for more details so we can prepare accordingly.
0
Votes
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"Comfortable room and bed"
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"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
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"Lounge is a good place to relax, have meeting"
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"If you want quiet rooms, ask for the opposite side of "Windows of the World""
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