We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Shenzhen Nanshan

598 reviews
#10 of 2,866 Hotels in Shenzhen
Save
Traveller (382)
Room & Suite (162)
Dining (58)
Overview
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“grange grill”(20 reviews)
“theme park”(29 reviews)
“shopping mall”(41 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$167.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shenzhen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2c89f86dd1c44bbfb6abd9c4f41f4cc8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1633674,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54247876],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":167,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2c89f86dd1c44bbfb6abd9c4f41f4cc8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":186,"lowestMetaPrice":167,"additionalPartner":false,"highestMetaPriceDisplay":186,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":186,"lowestMetaPrice":167,"highestMetaPriceDisplay":186,"hotelName":"The Westin Shenzhen Nanshan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJjODlmODZkZDFjNDRiYmZiNmFiZDljNGY0MWY0Y2M4IiwiQUlLIjoiODYyYzVlNTJhZWM1NDJjMzljMWUxOTExZDRhMTI5NzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$167", "hasDates": true, "hacComplete": false, "contentIdMappings": {"54247876":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (598)Write a Review
Filter reviews
334 results
Traveller rating
192
99
28
11
4
Traveller type
Time of year
LanguageEnglish
More languages
192
99
28
11
4
Show reviews that mention
All reviewsgrange grilltheme parkshopping mallheavenly bedholiday plazaspg platinum memberhappy valleyhigh end mallexcellent roomtop floorroom facingvery nice hotelsplendid chinabusiness travelersubway stationbusiness centerbreakfast buffet is
FilterEnglish
Updating list...
1 - 5 of 334 reviews
Reviewed 1 week ago

Leon went out of his way to help during our whole trip. He made our experience in Shenzhen very interesting and entertaining.We could not read or speak Mandarin. Leon went up and above what he had to do to make sure we had a fantastic...More

Thank Stanley w
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 5 days ago

Dear Stanley w, Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! Thank you very much for your feedback. We are very glad that you had an enjoyable stay with us. we will definitely try our best...More

Reviewed 2 weeks ago via mobile

First stay in this hotel and it was beyond my expectations! They recognized my Platinum status and gave me a beautiful huge Junior suite. The location is excellent above a premium mall with easy access to the MRT and Coastal City and Futian district.More

Review collected in partnership with 单个酒店
Thank daddy_of_RJK
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Hello daddy_of_RJK Warm Greetings from the Westin Shenzhen Nanshan and thank you for your great feedback on TripAdvisor. We are so happy to read that you thoroughly enjoyed your recent stay especially in one of our exceptional suites overlooking the city. As an SPG Platinum...More

Reviewed 3 weeks ago

My room was updated to deluxe suite. The room was spacious and comfortable. When I checked in,the reception remind me nicely that there may be noise starts from 9 am due to redecoration and to let her know if there is any issue. I enjoyed...More

Thank ElijahZhang
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 3 weeks ago

Dear ElijahZhang, Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! Thank you very much for your feedback. We are very glad that you had an enjoyable stay with us. we will definitely try our best to...More

Reviewed 4 weeks ago via mobile

I was here many years back. Very good hotel with an improved service crew. Most of them can speak a good English now. Breakfast buffet is valid and good quality. Rooms are quite large and comfortable. Bath tube in the center of the room is...More

Thank WW_Traveller_1965
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 4 weeks ago

Hello there WW_Traveller_1965 Thank you so much for your feedback on TripAdvisor. I am glad to hear that you enjoyed your recent stay at the Westin Shenzhen Nanshan. We are happy to read that you have noticed our "improved service crew" and the level of...More

Reviewed 4 weeks ago

Clean, comfy, helpful as Westin usual. Right in the heart of the theme park area and next to a shopping mall. Distance from business center, 20 mins cab. Offer a team jogging in the morning which is nice to have a sightseeing in a different...More

Thank godsaid
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 4 weeks ago

Dear godsaid, Warm Greetings from the Westin Shenzhen Nanshan and thank you for your fantastic feedback on TripAdvisor. I am so happy to read that you enjoyed the hotel's facilities and our great location to the Shenzhen Theme Parks and Holiday Plaza Shopping Centre. Just...More

View more reviews
PreviousNext
12345667
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$159 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#9 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#9 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (382)
Room & Suite (162)
Dining (58)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
MinTeo
29 January 2018|
AnswerShow all 3 answers
Response from TheWestinShenzhen | Property representative |
Yes, extra beds are available. Please contact the hotel prior to your arrival for more details so we can prepare accordingly.
0
Votes
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"Comfortable room and bed"
Read review
"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
Read review
"Lounge is a good place to relax, have meeting"
Read review
"If you want quiet rooms, ask for the opposite side of "Windows of the World""
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing