We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Shenzhen Nanshan

587 reviews
#10 of 2,862 Hotels in Shenzhen
Save
Traveller (381)
Room & Suite (136)
Dining (58)
Overview
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“grange grill”(20 reviews)
“theme park”(29 reviews)
“shopping mall”(40 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$269.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shenzhen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3081bfe7d85641bf89a3c53fc07fa9a8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1633674,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78933183],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":269,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3081bfe7d85641bf89a3c53fc07fa9a8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":269,"lowestMetaPrice":269,"additionalPartner":false,"highestMetaPriceDisplay":269,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":269,"lowestMetaPrice":269,"highestMetaPriceDisplay":269,"hotelName":"The Westin Shenzhen Nanshan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMwODFiZmU3ZDg1NjQxYmY4OWEzYzUzZmMwN2ZhOWE4IiwiQUlLIjoiNmI2NmU2MTZjM2MzNGUzM2IyODM5MGJmM2M5YWEzNmMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "US$269", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78933183":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (587)Write a Review
Filter reviews
329 results
Traveller rating
188
98
28
11
4
Traveller type
Time of year
LanguageEnglish
More languages
188
98
28
11
4
Show reviews that mention
All reviewsgrange grilltheme parkshopping mallheavenly bedholiday plazaspg platinum memberhappy valleyhigh end mallexcellent roomnice hoteltop floorroom facingsplendid chinabusiness travelersubway stationthe club loungeroom number
FilterEnglish
Updating list...
1 - 5 of 329 reviews
Reviewed 2 weeks ago

The rooms have a design flaw. The tub takes up too much space. The room itself is cramped because of it. Not enough space to open 2 suitcases or put an extra bed. The 2 sets of glass sliding doors between the bathroom and bedroom...More

Thank phdtravel
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Hello phdtravel, Warm Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am glad to hear that you enjoyed our hotels location with the easy connection to Holiday Plaza, Window of the World and nearby Metro Station. We appreciate...More

Reviewed 2 weeks ago via mobile

Nicely appointed and laid out rooms. Good location across from a theme park and attached to an upscale mall. Excellent breakfast with numerous and well prepared choices High quality lounge with very well done Happy Hour Well run hotel with high end Western style amenities...More

Thank jktravel7
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Dear jktravel7 Happy New Year from the Westin Shenzhen Nanshan and thank you for your gracious feedback on TripAdvisor. We are so happy to hear that you enjoyed our hotel and the location. I also thank you for highlighting our wonderful Westin Breakfast with superfoods...More

Reviewed 16 December 2017 via mobile

I had the privilege of staying here a month ago and was blown away by the quality of the rooms and the bed. Best sleep I had in a long time. Hardware is superior and so is the customer service. Keep up the good work.More

Thank Keng O
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 17 December 2017

Dear Keng O, Seasons Greetings from the Westin Shenzhen Nanshan and thank you so much for your wonderful feedback on TripAdvisor. We are so thrilled to hear that you had a great stay at the Westin. I am so glad to learn that our signature...More

Reviewed 12 December 2017

Westin Shenzhen is a hotel that I frequently visit, the service has always been great. I got in at 2am and they had my room ready. Irisa Wang at check-in and Maggie Ma at check-out got me going in three minutes and were super courteous....More

Thank ToneTone88
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 12 December 2017

Dear ToneTone88, Seasons Greetings from the Westin Shenzhen Nanshan and thank you so much for your wonderful feedback on TripAdvisor. We are so thrilled to hear that you had a great stay at the Westin. I am so glad to learn that Irisa, Maggie and...More

Reviewed 25 November 2017 via mobile

I liked this hotel, but found the prices to be really overpriced in my opinion. I am a frequent Westin traveler and even in the US prices aren’t this high. For those prices I would have expected a better room product. While it was nice...More

Thank Scott S
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 26 November 2017

Dear Scott S, Seasons Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am glad to hear that you enjoyed the hotel and the service from our wonderful Associates. We appreciate your comments regarding the current pricing during our...More

View more reviews
PreviousNext
12345666
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$159 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#49 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#49 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (381)
Room & Suite (136)
Dining (58)
Pool & Beach (10)
Hotel & Grounds (227)
Bathroom (27)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"Comfortable room and bed"
Read review
"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
Read review
"Lounge is a good place to relax, have meeting"
Read review
"If you want quiet rooms, ask for the opposite side of "Windows of the World""
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite