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The Westin Shenzhen Nanshan

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#15 of 2,712 Hotels in Shenzhen
Certificate of Excellence
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439 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Cambridge, Massachusetts
Reviewed 2 days ago NEW

This hotel is located in central Shenzhen. It is modern and well-appointed. The room I had was spacious, with ample closet space, and large bathroom, a good view, and desk space for working. The buffet is well staffed, include onsite chefs, and has a very broad selection of food, both Asian and Western. Internet was included in my book. It...

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Thank 418spot
Hong Kong, China
Reviewed 2 weeks ago

I stay in this hotel for 10 to 20 nights every year. This is one of my favourite hotel in Shenzhen. The hotel is cozy and modern. I love the fragrant of the Westin. Their signature Heaven bed is so comfortable as well. The view could be excellence too if you face to the theme park side. The room is...

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Helpful?
Thank AngusHHK
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear AngusHHK, New Year’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. We are delighted to read your review regarding your recent stay experience with The Westin Shenzhen Nanshan. It is refreshing to know your continued confidence and loyalty...

Glenview, Illinois
Reviewed 2 weeks ago

Rooms are ok, bathrooms a little strange for my taste with the sliding walls. Breakfast is out of this world - you can eat just about anything. Service is good, but not the level you would expect from a luxury hotel. Great thing is that you can enter the hotel directly from the mall.

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1Thank Ov M
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ov M, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us, in particular with our wide selection or breakfast including SuperFoodsRX. Yes the...

Ko Samui, Thailand
Reviewed 3 weeks ago

My 2nd returning here it's alway great choice for the SPG lovers like me. Separate breakfast on the 2nd floor with all day snacks for Platinum guests. Great location and you will enjoy shopping just downstairs with the top brands. The business center is great very friendly staff.

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Helpful?
Thank PPMH2910
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ko Samui, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to your kind review regarding to your recent stay experience. As you mentioned before, SPG Platinum members have the access to...

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

I stayed at 'The Westin', Shenzhen on a official trip in November 2016. I stayed for three nights and enjoyed my stay. The hotel is good and staff is courteous, helpful. Rooms are nice with a view of 'Window of the World' theme park. The hotel is next to a shopping mall. The restaurant at ground floor offers nice spread...

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Helpful?
Thank Agrawal_Mukul
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Agrawal_Mukul, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to read your review regarding your recent experience. The Westin Shenzhen Nanshan boasts as a global leading hotel with its dynamic concept...

Cape Town Central, South Africa
Reviewed 12 December 2016

Very good quality hotel with comfortable rooms and views of the surrounding area if your room is high enough. Breakfast on offer is more than adequate but the area is not that big and can get pretty busy so allow time enough to be able to get a seat and take breakfast. If you want to see the Chinese version...

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Helpful?
Thank andreolivier
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear andreolivier, Seasons greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to read your kind compliments regarding your recent stay. It is refreshing to know you had an excellent experience at The Westin...

Plymouth, Minnesota
Reviewed 2 December 2016

I stayed at this hotel in November 2016 for 5 nights. It was my first stay at this hotel. It is located in a district (Nanshan) that is easy to travel to/from the airport, Window of the World theme park and other tourist places by subway. I loved the view from the room! The breakfast buffet at the hotel has...

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1Thank echo55305
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear echo55305, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to learn you have extremely excellent stay experience at The Westin Shenzhen Nanshan. We are grateful having the opportunity to provide superior...

Hong Kong, China
Reviewed 24 November 2016 via mobile

My first visit + stay at The Westin Nanshan and was on a business trip! Room was spacious and love the view from the room! Food in the Executive Club Lounge was good, especially the bread! Conference facilities was good, was there for a full day conference + half day workshop! The hotel was directly linked to a shopping mall,...

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Thank bridgeways
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear bridgeways, Warm greetings from The Westin Shenzhen Nanshan. It is refreshing to read your kind comments regarding your recent stay with us and we are extremely excited to have you stay at The Westin Shenzhen Nanshan for your first business trip. The Westin Shenzhen Nanshan boasts as an ideal place for your rest and renewing journey with countless renowned...

Hong Kong, China
Reviewed 13 November 2016

Stayed at Westin Shenzhen for a night during a business trip. The hotel is conveniently located in the Nanshan district, right across from the tourist attraction (trap) "Windows of the World" and connected to a big mall. Upon arrival, I found our room to be overly scented so asked them to change us to another room. If you have allergies,...

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Helpful?
Thank KevinJJJ
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Kevin J, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I was glad to read that you found my team very friendly, however you encountered service issues with our in room dining. We will review and continue...

Kuala Lumpur, Malaysia
Reviewed 7 November 2016

Firstly, I was impressed by the hotel location. Many Shenzhen's tourism attractions are located in this district. Easy access from Shenzhen airport. My plan was to take a cab to the hotel but when I saw the Metro signboard just in front of the arrival hall I decided to try Shenzhen Metro. There were many exit at Window of the...

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Helpful?
Thank Angeline6655
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Angeline6655, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. My team and I are extremely inspired reading your kind compliments. Your detailed descriptions in terms of The Westin Shenzhen Nanshan’s signature facilities and services are the best...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: €140 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#43 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
 of 5 bubbles AngusHHK, 1 Jan 2017 | Read review
“Higher floors offer better views.”
 of 5 bubbles echo55305, 2 Dec 2016 | Read review
“There is a nightly show across the road at Window on the World. It can be loud.”
 of 5 bubbles U8954VJmichaelm, 9 Oct 2016 | Read review
“Suite Room with a view across the harbour”
  • Our Suite with our own massage chair
 of 5 bubbles thespgtraveler, 14 Jul 2016 | Read review
“high floor, facing Window of the World have amazing views”
 of 5 bubbles DMEG86, 17 Jun 2016 | Read review
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