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The Westin Shenzhen Nanshan

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Traveller (409)
Room & Suite (166)
Dining (57)
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Overview
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
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Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (658)
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1 - 5 of 359 reviews
Reviewed 1 week ago via mobile

Westin Shenzhen is one of my favorable and most-preferred hotel, like my second home in Shenzhen. I would like to express my appreciatation of reception service and hospitality from Maggie and Owen, I also appreciate the service from the buffee that they prepare take-away breakfast...More

Review collected in partnership with 单个酒店
Thank stella_zhao9
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago

Dear stella_zhao9 Greetings from the Westin Shenzhen Nanshan and thank you so much for your wonderful feedback on TripAdvisor. I am glad to hear that you enjoyed your recent stay and you call the Westin your second home. Also it was lovely to read that...More

Reviewed 2 weeks ago via mobile

It's the first time I came here. The club lounge was excellent. Especially Heidi,Sunny, Max, Helen, they are very friendly, warmhearted,always gave me the best service. Thank you so much. I will be back .More

Review collected in partnership with 单个酒店
Thank 793,798,376
Response from TheWestinShenzhen, Manager at The Westin Shenzhen NanshanResponded 1 week ago

Dear 793798376, Renewal greetings from the Westin Shenzhen Nanshan! Thank you very much for your feedback in our Guest Satisfaction Survey. We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever...More

Reviewed 2 weeks ago via mobile

Needed urgent documents to be printed late in the evening. Renita Zhou from the Westin seriously stepped up and saved the day by handling the entire fiasco for me. Very appreciative of the support and highly recommend Nanshan Westin for future business travelers.More

Review collected in partnership with 单个酒店
Thank davidxu6463
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Dear davidxu6463 Greetings from the Westin Shenzhen Nanshan and thank you indeed for your kind feedback on TripAdvisor. I am glad to hear that Renita from our Westin Club Lounge was able to provide you with the appropriate assistance. Thank you highly recommend our hotel,...More

Reviewed 2 weeks ago

We have been a few days in Shenzhen for business meetings and stayed at The Westin. The hotel staff is very friendly and was always trying to accomodate our wishes. Check-in and check-out procedure is smooth and quick, breakfast very good and rooms are up-to-date....More

Thank asiatravelerHessen
Response from TheWestinShenzhen, Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Dear Hessen, Renewal greetings from the Westin Shenzhen Nanshan! Thank you very much for your feedback in our Guest Satisfaction Survey. We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever...More

Reviewed 3 weeks ago via mobile

Service is very good and well trained staffs like Maggie Ma and Helen Hu, most important things are they would like to answer some questions about Shenzhen tourest stuffs, and recommend some very good food for me.More

Review collected in partnership with 单个酒店
Thank houqinzhu
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 3 weeks ago

Hello there houqinzhu, Warmest Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am glad to hear that you enjoyed your stay especially noting the wonderful service provided by Maggie and Helen from our Westin Club Lounge. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$149 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#221 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#221 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (409)
Room & Suite (166)
Dining (57)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
MinTeo
29 January 2018|
AnswerShow all 4 answers
Response from TheWestinShenzhen | Property representative |
Yes, extra beds are available. Please contact the hotel prior to your arrival for more details so we can prepare accordingly.
0
Votes
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"Room Facing the Window of the World is much better"
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"High floor rooms for less noise."
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"Comfortable room and bed"
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"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
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