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This was a stop on a recent business trip across Asia. I was very pleased with the beautiful room, the very friendly service, and the convenience of a nice mall next door. I found the bathroom layout very interesting. The tub was in the center...More
Thank Lee J
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 6 days ago
Dear Lee J
Thank you so much for your lovely review on TripAdvisor!
It is a great pleasure to read your kind comment about our hotel and the team. Yes, the hotel does enjoy a great location being adjacent to the Yitian Holiday Plaza Shopping...More
Located in NanShan district. The amenities, convenience, services available are adequate - I would not view this property as 5-Star luxury hotel, but adequate. For a quick business stay, it is sufficient. The hotel does have swimming pool and spa. It also has a chinese...More
Thank Maryann T
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago
Hello there Maryann T,
Thank you for choosing the Westin Shenzhen Nanshan as your preferred hotel in Shenzhen.
We are happy to hear that you found our hotels location, Westin Heavenly Bed, amenities and service to your liking. I do appreciate your comments regarding the...More
I have stayed quite many times in this hotel when doing business in Shenzhen. The crew in the lounge are very friendly and patient making any necessary arrangement you need. I have had lots of special requests an they have always been helpful. In China...More
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 2 weeks ago
Renewal greetings from the Westin Shenzhen Nanshan!
Thank you very much for your feedback.We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever it is available.
I would like...More
The time I spent in the hotel was fantastic. Jaden on concierge was a great help! Thanks Jaden. Will play you basketball soon.
Thank you to all the staff for being so helpful and for changing our room at the last minute.More
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago
Hello There Foodcritic790,
Many thanks for your kind feedback on TripAdvisor.
We are so glad to hear that you enjoyed our hotel and especially the service that you received from Jaden. Our team does try to go beyond providing personal experiences to all of our...More
I think this hotel is very great to stay.
All condition is very good, and the staffes are very kind. especially club lounge staff Helen Hu is very kind. She always welcome me with smlie and serve me very kindly.
Thanks to her, I can...More
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Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 3 weeks ago
Sunny greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor.
I am glad to hear that you enjoyed the hotel facilities especially the service provided by Helen from our Westin Club Lounge Team. Comments like yours help us...More