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The Ritz-Carlton, Shenzhen

116 Fuhua San Road | Futian District, Shenzhen 518048, China
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$600 US$870*US$270*View Deal
US$311*View Deal
US$311*View Deal
Traveller (337)
Room & Suite (74)
Dining (11)
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09/04/2017 10/04/2017
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    Overview

    • Excellent75%
    • Very good20%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Shenzhen
    Special Offer: Enjoy up to 20% Savings
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    Rooms
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    All reviews the club lounge ladies and gentlemen luxury hotels convention center general manager guest relations home away from home fantastic stay duty manager coco park excellent hotel chinese new year special thanks outdoor pool favorite hotel business district rc serina tamara gym
    Reviewed 3 days ago via mobile

    My return to Shenzhen wouldn't have been the same if I hadn't of checked into the Ritz-Carlton. Excellent service with excellent facilities (apart from the pool being cold)! If your staying here or even in town head to the Curv bar and ask Fabrizio to...More

    Helpful?
    Response from Iwan D, General Manager at The Ritz-Carlton, Shenzhen

    Dear RBANNABLE, Thank you very much for taking the time to write a fantastic review on TripAdvisor. It was a great pleasure to learn that you liked our facilities, restaurants, food and drinks, and especially the excellent service provided by Fabrizio, Jeremy and the team....More

    Reviewed 1 week ago

    Our business stay at the Ritz Carlton in Shenzhen has been one of the most amazing hotel experiences any of us have ever had. The club staff Annie, Hugh and Jasmine were absolutely amazing, making us feel so welcome and special, as was the rest...More

    Helpful?
    Response from Iwan D, General Manager at The Ritz-Carlton, Shenzhen

    Dear Gene K, Thank you for taking the time to share your wonderful comments on TripAdvisor. I am most delighted to hear that you had a great stay with “one of the most amazing hotel experiences ” at Your Ritz-Carlton, Shenzhen, especially impressed by the...More

    Reviewed 1 week ago

    I'm happy to say that Ritz Carlton, Shenzhen offers the best service amongst all the hotels that I've stayed around the world! It's amazing how their staff from all levels have such high inclination towards providing the best service to their guests. They are so...More

    Helpful?
    Response from Iwan D, General Manager at The Ritz-Carlton, Shenzhen

    Dear Jenny L, Thank you so much for choosing The Ritz-Carlton, Shenzhen for your recent trip to Shenzhen. I am very happy to know that you enjoyed your stay. Thank you for mentioning our well-kept room, comfortable bed, and especially our talented Ladies and Gentlemen...More

    Reviewed 1 week ago

    This is my only choice of hotel when I travel to Shenzhen, I enjoy every single minute when I stay at hotel. Somehow it made me think it is my second home at ShenZhen. Highly recommend, not only because of the amenity, but most importantly...More

    Helpful?
    Response from Iwan D, General Manager at The Ritz-Carlton, Shenzhen

    Dear Xin X, Warmest greetings from your second home – Your Ritz-Carlton, Shenzhen. Thank you for your loyalty to the Ritz-Carlton brand. I am very pleased to learn about your fantastic experience at our hotel during your trip to Shenzhen. I am so proud to...More

    Reviewed 1 week ago

    I'm travel to Shenzhen almost every week for business and most time I will choose Ritz Calton Shenzhen as my hotel. In March I have already stay twice here and every time when I'm back to hotel I feel like back home. I was upgrade...More

    Helpful?
    Response from Iwan D, General Manager at The Ritz-Carlton, Shenzhen

    Dear iunknown2k, Warmest greetings from YOUR Ritz-Carlton, Shenzhen. Thank you very much for and for your loyalty to the Ritz-Carlton brand. It is my pleasure to learn that you had a fantastic overall stay at The Ritz-Carlton, Shenzhen. I am very delighted that you had...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (337)
    Room & Suite (74)
    Dining (11)
    Pool & Beach (9)
    Nearby
    Nearby Restaurants
    Paletto Italian Restaurant
    90 reviews
    .08 km away
    Jin Huang Ting
    28 reviews
    .19 km away
    Fix Gourmet House (The Ritz-Carlton Shenzhen)
    7 reviews
    .08 km away
    Ye Lin Yin Xiang Yin le Zhu Ti Ye Zi Ji (Lian Cheng)
    9 reviews
    .18 km away
    Nearby Attractions
    COCO Park
    195 reviews
    .76 km away
    Shenzhen Convention and Exhibition Centre
    142 reviews
    .35 km away
    Shenzhen Civic Center
    12 reviews
    1.02 km away
    GouWu GongYuan DiTie ShangYeJie
    5 reviews
    .85 km away
    Questions & AnswersAsk a question
    michellelui2412
    Hi, Do they accept kids (3 and 7) in the club lounge? If yes, do I need to pay extra in order to get the access of it for my kids? How is the food quality in the lounge and other restaurants? Is there any special activities arranged for kids?It is very likely that we would stay in the hotel most of the time, so just want to make sure my kids love the hotel. Thank you for answering my question.
    21 June 2015|
    Answer
    Response from Iwan D | Property representative |
    Dear michellelui2412 To answer your concern regarding kids access to club lounge, we do not restrict kids to access lounge as we trust they will behave well. And in our lounge there will be variance 5 times food and... More
    1
    Vote
    ZYelds
    Hi, Can you tell me how I get to the hotel from Hong Kong Airport? Thank you
    30 July 2014|
    Answer
    Response from Iwan D | Property representative |
    Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang... More
    0
    Votes
    ZYelds
    Hi, Can you tell me how I get to the hotel from Hong Kong airport? Thank you
    30 July 2014|
    Answer Show all 6 answers
    Response from Iwan D | Property representative |
    Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang border... More
    0
    Votes
    Room Tips
    "Club room for certain"
    Gene K, 8 days agoRead review
    "have a drink at the 26th floor. View is great and service is top."
    onzenoort, 20 days agoRead review
    "High Floor rooms. For a good view request rooms overlooking the swimming pool, ??01 - ??06"
    Ahmed A, 25 days agoRead review
    "Any room with access to the Club is just perfect"
    Mehri13, 1 month agoRead review
    "All rooms are excellent"
    dawesom1, 2 months agoRead review
    "High floors and executive lounge have great views"
    MLLeclerc, 2 months agoRead review
    "Professional staff and excellent hospitality. They have your best interest at heart."
    David T, 4 months agoRead review
    "Best personalized service!"
    ADG_Cal, 4 months agoRead review
    "The junior suite has two king beds made into one massive bed."
    Doug B, 4 months agoRead review
    "There are room with a view to the river."
    David G, 4 months agoRead review
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