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JW Marriott Hotel Shenzhen

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#19 of 2,727 Hotels in Shenzhen
Certificate of Excellence
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JW Marriott Hotel Shenzhen
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685 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Shenzhen
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Showing 381: English reviews
Bangkok, Thailand
Reviewed 18 December 2011

This is a very nice hotel. One of the best in Shenzhen I think. On the surface it does exactly what you expect a JW Marriott to do - gorgeous rooms - though rather masculine I think - they are targeting the male business traveller; good selection of restaurants, etc. The rooms are very nice - Senseo coffee machines are...

1Thank mikebkk
Bridge of Allan, United Kingdom
Reviewed 13 December 2011

Lovely rooms. Good location. Poor service - bars close at 11pm then room service only after that. Proved to be extremely slow and une

Thank Heather J
Reviewed 9 December 2011

Great hotel singled out by the friendly staff. Convenient location and short hop from border crossing from Lo Wu station and Hong Kong. Not particularly a cheap hotel for southern China but still a preferred location for short business stays.

2Thank ellysian
Singapore, Singapore
Reviewed 30 November 2011

Not much of a view over here but the rooms are very well appointed with clean sheets and a turn down service every evening. I was impressed with the huge bathtub in a separate rain shower room. I arrived rather late at night and needed more bottled water to cook instant noodles with and this request was met with little...

1Thank EWYH
Melbourne, Australia
Reviewed 19 November 2011

Just had my first stay here after spending previous business trips to Shenzhen at the Grand Mercure just down the road. It is a bit more expensive and definitely at the top end of the $$$ scale but compared to say Hong Kong or normal Western cities, its still on teh cheap side. But it is 5 star and is...

2Thank OzScotty
Calgary, Alberta, Canada
Reviewed 18 November 2011

My friends and I were all really impressed with how the lobby looked when we first walked into here, even more impressed when we each got to our rooms, nice, clean, big and spacious, wasn't expecting anything less. Pool was excellent, the patio area by the pool is really nice, workout facilities are great, I have nothing to negative to...

2Thank Jarett L
San Diego, California
Reviewed 7 November 2011

This is a first class hotel in a good location. Shenzhen is much like any other modern city, and a bit like Hong Kong’s poor and less exciting cousin. Most of the people who travel to Shenzhen are there on business since there is little of historic or cultural value, okay, there’s nothing of historic or cultural value. There are...

1Thank serra6225
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear serra6225, Thank you for staying at JW Marriott Shenzhen during your recent visit to Shenzhen, and for posting your comments here on TripAdvisor. I would like to apologise for the Lights problem, and please rest assured the issue has been resolved following a thorough technical check. We look forward to seeing you again. Marketing Communication Officer

New York City, New York
Reviewed 31 October 2011

i only had one quick night here in shenzhen on my way to hong kong after a late night in donguan, but the JW never fails in its comfort and service. We had a club floor, and even after arriving close to closing time, the lounge staff dutifully kept it open so we could eat dinner and have a drink....

1Thank Bobbyz51
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear Bobbyz51, Thank you for staying at JW Marriott Shenzhen and for sharing your compliments of Executive Lounge. We look forward to the opportunity of welcoming you back. With best wishes Carissa Wang Marketing Communications Officer

North Palm Beach, Florida
Reviewed 28 October 2011

What can I say? It's another fantastic JW with an extremely helpful amazing staff, huge rooms with all the amenities, fast internet, excellent executive lounge, and at a great location.

Thank CaptErnie
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear CaptErnie , Thank you for choosing JW Marriott on your recent visit to Shenzhen, and we are pleased to hear of your compliments of our hotel. Look forward to welcome you again. Marketing Communications Officer

Seattle, Washington
Reviewed 22 October 2011

There was a small snag when checking in. The staff asked me to wait 5-10 minutes while they check my room. 30 minutes later I walked up to the counter and she had forgotten about me. Being an elite member and all I did not appreciate this little oversight. Add to that I had been on the road for 10...

Thank arden l
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear Sir, Sorry to hear of some service issue with your last stay, and we will improve our service standard and management to ensure a similar mistake is not repeated. Thank you again, and we look forward to welcoming you back. Warmly Marketing Communications Officer Marketing Communications Officer

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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: €123 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Spa Hotel in Shenzhen
#19 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“concierge level”
 of 5 bubbles halpinct, 23 Feb 2017 | Read review
“Any room. There is no special view to be had from the top.”
 of 5 bubbles HappyTravel888, 21 Jan 2017 | Read review
“Higher is better!”
 of 5 bubbles J4594RJsergiol, 3 Jan 2017 | Read review
“Shennan facing rooms are bettter”
 of 5 bubbles georgeaM327SZ, 19 Dec 2016 | Read review
“Go for a higher level to escape the noise.”
 of 5 bubbles dmiall, 6 Dec 2016 | Read review
5 of 5