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JW Marriott Hotel Shenzhen

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Traveller (698)
Room & Suite (151)
Dining (32)
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Overview
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“chef clement”(7 reviews)
“great hotel”(45 reviews)
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from JW Marriott Hotel Shenzhen
Special Offer: Member Rates
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Offers from JW Marriott Hotel Shenzhen
Special Offer: Member Rates
Hotel packages
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,100)
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All reviewsthe executive loungechef clementgreat hotelgold membercorner roomlounge accessbusiness tripjapanese restaurantfitness centerfutian districtrain showerrooms are largebusiness travelerspecial thanksmainland chinawestern foodbreakfast buffet
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11 - 15 of 493 reviews
Reviewed 25 February 2018 via mobile

JW Marriott hotel has always given me a good n wonderful living experience, just because i only choose to stay in Macao’s one Well, Shenzhen JW Marriott hotel is not as good as Macao’s , the air conditioning is weak, i turn on it n...More

Thank Bowie H
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 25 February 2018

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and taking the time to give us the feedback. We would like to take this opportunity to apologize for the inconvenience during your visit. We have dealt with your comments seriously and have...More

Reviewed 22 February 2018

1.First ever Marriott or Marriott property's International Luxury City Center Hotel located at Futian 2. Wonderful Traditional Lunar New Year celebration at JW Marriott Hotel Shenzhen for the very first time. 3. Inspiring surroundings of a great shopping mall called "KK One)". 4. Food at...More

3  Thank kabir106
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 23 February 2018

Dear Guest, Happy Lunar New Year. We sincerely appreciate you taking the time to send us your feedback. We are very delighted to read that you appreciated the friendliness and assistance of our associates and enjoyed your stay in our hotel, particularly your kind words...More

Reviewed 22 February 2018

Stayed here over the Chinese New Year holiday for 2 nights. We were two families travelling together and had a King Bed room and a Twin Bed room. Positive aspects: Service on the whole was good. Staff spoke decent English and were quick to respond...More

Thank JMBF
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 23 February 2018

Dear Guest, We would like to express our gratitude to you for sharing your comments to us. It is with sincerely regret that we note your dissatisfaction with our facilities. Your comments have certainly raised many areas of concern that need to be addressed in...More

Reviewed 10 February 2018 via mobile

The excellent part, concierge team a chap called Alan and his shift counterpart called Parker. Alan made life getting around Shezhen so easy. He took care of everything like a friend and made sure all was going to plan, this being backed up by Parker....More

Thank what2expect
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 11 February 2018

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the Tripadvisor. I appreciate your acknowledgement to our hotel service and product. It is always so encouraging for us to learn that our guests...More

Reviewed 8 February 2018

Recently, we've host our end of the year office party at JW Marriott Shenzhen. The evening party went out as smooth as silk without any problem. The banquet hall and its equipments were very nice and works well. And the hotel staffs were very helpful...More

Thank Will4012
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 8 February 2018

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for having taken the time to post your comment. We are very pleased to read that you appreciated the service and enjoyed your visit in our hotel. It is always so encouraging for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$161 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (698)
Room & Suite (151)
Dining (32)
Pool & Beach (5)
Business Centre & Event Rooms (15)
Questions & Answers
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7triple
6 May 2018|
AnswerShow all 4 answers
Response from JCinNC1968 | Reviewed this property |
There is a metro station 100 yards from the hotel. Go out and to the left. Take the line 1 train (green) to luhou. Signs are there for the exit. Metro will take you less than 20-30 minutes and cost about 6 RMB each... More
0
Votes
DKO1K
17 February 2018|
AnswerShow all 2 answers
Response from MrLeoric | Reviewed this property |
Best would be to question them upon your next visit or to drop them an email .
0
Votes
ehillestad
31 December 2017|
AnswerShow all 4 answers
Response from Victor E | Reviewed this property |
from inside the airport you can take a shuttle van that will help clear you through immigration in mainland china and drop you off at the hotel front door for around US$35. you will have to get off the van at the border... More
1
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Room Tips
"If you ask and get a corner room you can have a bath overlooking the city."
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"Exceptional service"
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"Check if the have a room without carpet!"
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"best views"
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