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Kempinski Hotel Huizhou

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#1 of 407 Hotels in Huizhou
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Kempinski Hotel Huizhou
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124 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Land O Lakes, Florida
Reviewed 3 weeks ago

We spent almost a month here. Some staff had excellent English skills so my lack of any Chinese skills made our stay effortless. One tip, if you can get the 16th floor, do it. the housekeeper (Leona) was fantastic and made our stay so comfortable. The location is central to the City's business district with easy access to transportation. Don't...

Thank FloridaYang_yin
Reviewed 14 March 2017 via mobile

First time check in at Kempinski hotel, last time check in at crown plaza Huizhou give us very good feeling .this time when I check in at Kempinski hotel ,the lobby was very grand and beautiful check in very smooth but their front desk staff forgot to Congratulations for my 1st wedding anniversary trip .after going up to my room...

Thank 600pennyl
Shanghai, China
Reviewed 9 March 2017 via mobile

I am currently wrting this review from the hotel and I have to say I am pretty disappointed. Having stayed at this hotel about 5 years ago and had a pleasant time. Now it is hard to believe the rooms got in such bad shape. The rooms are still spacious but you can feel they have not been well taken...

Thank Grankiks
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Grankiks, First of all we want to thank you for having chosen Kempinski Hotel Huizhou for another trip to our city. We want to take this opportunity and extend our most sincere apologies about the experiences with your recent stay and are sorry to read that your expectations were not met this time. Thank you very much for pointing...

Reviewed 3 February 2017

booked reservations with hotel directly, great reservations and nice arrangement. free upgrade my room. the room very comfortable and space large. hotel in the city center very good location. service is pretty good.

Thank Sally C
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Sally C, Thank you very much for your recent comments and positive feedback. We are glad to hear that you enjoyed your stay along with the services of the hotel and appreciated the city center location. We do hope to have the pleasure of welcoming you back again in the near future. With kind regards from Huizhou, The Hotel...

Greater Melbourne, Australia
Reviewed 1 December 2016 via mobile

As I stay here many years ago I wanted to see if it was still good as price was very reasonable, The decor, rooms staff and breakfast were all excellent and you couldn't get better anywhere in china. The breakfast is western and great variety. The rooms quiet and spacious The bed like a cloud. The staff are very nice...

Thank john R
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear john R, We are glad to read that you have stayed once again at Kempinski Hotel Huizhou and are proud of your positive comments- thank you very much! We are happy that you enjoyed your stay with us so much and had a good night sleep in our very comfy beds. The location really is excellent and one can...

Hong Kong, China
Reviewed 19 November 2016

Chose this hotel in Huizhou because of the brand name "Kempinski". However, maybe we expected too much, it's somehow disappointing. The rooms (we booked two rooms), both were full of smoke smell, we chose "non-smoking" rooms though. The furniture, bed and room are old. The indoor swimming pool was closed due to ??? reason. The outdoor one was full of...

1Thank Feimao
Taipei, Taiwan
Reviewed 29 October 2016

This is a really nice 5 star hotel: my room was clean,quiet, and comfortable. Good service, good location (subway is in front of the hotel, and there's a shopping mall right behind it, food, cafe, convenient stores are all within walking distance), good free WiFi, very nice indoor/outdoor pool and gym, good buffet breakfast.

Thank BrianChiu
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear BrianChiu, Thank you very much for your kind review about your stay at Kempinski Hotel Huizhou. We appreciate the time you took for your rating and are very happy to read that you enjoyed your stay along with the facilities of the hotel. Once again, thank you! We do hope to have the pleasure of welcoming you back to...

Reviewed 29 September 2016

I enjoyed my stay at Kempinski. I was able to get a nice non-smoking at the hotel. Lars, the GM was making sure that I can find vegetarian and healthy food from the breakfast buffet. Also, Lars made sure that when I stay in Kempinski hotel in Shenzhen that I get a non-smoking room. It made a worth while stay.

Thank Abhi J
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Abhi J, Thank you very much for your great review and kind words. It was my pleasure to look after your requirements and I am glad we managed to leave positive memories behind. We would be delighted to welcoming you back to Kempinski Hotel Huizhou or any of our sister properties in the China region. With kind regards, Lars...

Reviewed 22 August 2016

It's always excellent to arrive at this star hotel in Huizhou. All the hotel employees are kindly smiling and makes you feel like home, and that can really be needed I a chaotic country like China. One thing for sure, I have found my spot in Huizhou and that's were I'm going to stay every time I need a hotel...

Thank Jens P
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Jens P, Thank you very much for your great review and kind words, we are happy to hear that you have found your personal oasis in Huizhou. We will be delighted to share your comments with the entire team as this will be a great motivation! Jens P, we look forward to welcoming you back again in the near...

Budapest, Hungary
Reviewed 18 August 2016

In town for a quick visit and I couldn't be more pleased with our time in this hotel. The rooms are sooo comfortable. The staff incredibly friendly and helpful with great English. The food was delicious and the pool/spa itself is a reason on its own to stay here. I would recommend it to anyone. Excellent.

Thank Caniza
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Caniza, Thank you very much for your kind review, which we are happy to share with our team members. We are pleased to read that you enjoyed your stay along with our facilities. Our pool area is definitely worth a visit- we could not agree more! Caniza, we do hope to have the pleasure of welcoming you back on...

237 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (159)
Room/Suite (40)
Bathroom (4)
Hotel & Grounds (11)
Dining (24)
Family/Play Areas (2)
Pool/Beach Area (5)
View from Room (5)
Other (68)

Management photos: Courtesy of the property manager

All Management Photos (78)
Dining (9)
Business Centre/Function Rooms (1)
Room/Suite (13)
Pool/Beach Area (2)
View from Room (2)
Hotel & Grounds (1)
Other (50)


  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
In the heart of the vibrant city of Swan, the best location in new city center, best buffet products, best equipped wellness center with biggest outdoor and indoor pools in town, the only hotel with kids club and more, discover an address where business and leisure come together at its finest: Kempinski Hotel Huizhou. Enjoy the beauty and cultural attractions of the vibrant City of the Swan, including a multitude of recreational opportunities, such as the famous Luofu Mountain, the beautiful West Lake and Turtle Nature Reserve. ... more   less 

Additional Information about Kempinski Hotel Huizhou

Address: No.2 Jiangbei Yunshan West Road, Huicheng District, Huizhou 516000, China
Region: China > Guangdong > Huizhou
Price Range: €77 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Huizhou 5*
Number of rooms: 340
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Huizhou
#4 Best Value Hotel in Huizhou
#5 Business Hotel in Huizhou
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Questions & Answers

Questions? Get answers from Kempinski Hotel Huizhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“see comment above. Get the 16th floor”
FloridaYang_yin, 1 Apr 2017 | Read review
“higher floor and good view”
sallycA9580AB, 2 Feb 2017 | Read review
“Rooms in the new tower are far more superior.”
happycharlton, 23 Jul 2016 | Read review
“The executive rooms are well worth the small difference in price.”
G5206CLpetert, 3 Feb 2016 | Read review
“Higher floors are quieter and provide the best room views..”
Kaydodo, 29 Jul 2015 | Read review
5 of 5