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Hyatt Regency Dongguan

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#2 of 1,059 Hotels in Dongguan
Certificate of Excellence
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Hyatt Regency Dongguan
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543 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Boston, Massachusetts
Reviewed 2 weeks ago

We stayed for a weekend and had a great time.Easy checkin with English speaking staff.The rooms were clean and comfortable whit an amazing view and a huge balcony.The buffet was very good and had a wide variety to choose.

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Helpful?
Thank mub1
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you very much for taking time and sharing with us your great experience at Hyatt Regency Dongguan. We are so happy and glad to hear that you enjoyed the entire stay and satisfied with facilities, environment. We appreciate your positive feedback on your recent stay and looking forward welcoming back you here again.

HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017 via mobile

The restaurant's at the Hyatt are first class and unique but the beef is their forte. The have Australian beef aging in a glass locker that you pass by on your way to the tables. The best Wagyu beef I have eaten in China. An elegant location on the lake is a setting made for an after dinner stroll.

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Helpful?
1Thank Robert C
About Hotel's Favourite Review
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you for sharing your experience on Trip Advisor. Thank you for your generous compliments and we all glad to know that you enjoyed the dinner at our western restaurant The Copper Grill. We look forward to welcoming you back.

Dusseldorf, Germany
Reviewed 2 weeks ago

This is a quick one. Simply a good Hyatt, up to the usual standard. Fairly new and thus in good condition, modern style, nice rooms. Quiet location next to a lake. Also having a few decent restaurants. When in Donguan, this one can be recommended.

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Helpful?
Thank Michael-Traveller-JP
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you very much for taking time and sharing with us your great experience at Hyatt Regency Dongguan. We are so happy and glad to hear that you enjoyed the entire stay and satisfied with facilities, environment. We appreciate your positive feedback on your recent stay and looking forward welcoming back you here again.

Singapore, Singapore
Reviewed 2 weeks ago

Great Hotel with nice rooms and views. The buffet is great for both breakfast and dinner. The lake views are nice. A little pricey to go to without some kind of deal. If you;re going to the area often, spend the money buying a package that includes discounts, free nights, upgrades and deals on meals.

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Helpful?
Thank Neilmtl
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear Guest, Warm greetings from Hyatt Regency Dongguan! Thank you for your review and we appreciate the time taken to share your experience. We are very pleased to know that you had a wonderful stay. Wishing you safe onward travels and a warm welcome back.

Dongguan, China
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank matthewbW1541OV
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank dianelA1432YJ
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Hong Kong, China
Reviewed 4 weeks ago

Super nice hotel with spacious rooms and grounds to take you away from feeling boxed in. A truly great experience in Dongguan. I can highly recommend this hotel if you are staying in the area for business or pleasure.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank johngW7467IL
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear Guest, Warm greetings from Hyatt Regency Dongguan! Thank you for your review and we appreciate the time taken to share your experience. We are very pleased to know that you had a wonderful stay. Wishing you safe onward travels and a warm welcome back.

Bromyard, United Kingdom
Reviewed 28 February 2017

Review collected in partnership with Hyatt Hotels
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Thank iainpm
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

syosset
Reviewed 18 February 2017

Back to what will be my home away from home every couple of months. Last time I was here a couple of small issues (bugs in the room) and a very big issue with filthy plates in the dining room. The plates are placed under the serving area at the buffet. You take a plate and help yourself. I was...

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Helpful?
Thank LIerSyosset
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you for your review of your recent stay at Hyatt Regency Dongguan. As you mentioned, we will immediately investigate the issues in the Cafe with customer service and Food & Beverage team to make sure our plates, glasses and other tablewares are clean and our associates exhibit the exceptional standard of care and hospitality to which we...

Reviewed 13 February 2017

I usually like staying at a Hyatt, but this one was disappointing. When I checked in, the staff was a bit edgy towards me, but the other staff who helped us to our room was friendly. When I got to the room, I was excited about the balcony since the photos online looked nice. However, the weather was extremely humid...

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Helpful?
Thank Lulu G
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you for your review of your recent stay at Hyatt Regency Dongguan. We are glad that you choose us as your hotel during your visit, however we are disappointed to hear of your negative experiences while at out hotel. We will address our facilities’ level and the balcony of cleanness with our housekeeping team to ensure that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Hyatt Regency Dongguan

Address: Qinyuan Road, Songshan Lake Central District, Science and Technology Industrial Park, Dongguan 523808, China
Region: China > Guangdong > Dongguan
Price Range: €124 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Dongguan 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Dongguan
Dongguan Hyatt Regency
Hotel Style:
#1 Business Hotel in Dongguan
#1 On the Beach Hotel in Dongguan
#2 Luxury Hotel in Dongguan
#2 Spa Hotel in Dongguan
#18 Best Value Hotel in Dongguan
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Dongguan staff and other travellers.
4 questions
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Questions? Get answers from Hyatt Regency Dongguan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Lake View”
carolyna1234, 3 Nov 2016 | Read review
“ask for room in the building next to the front desk, away from the pool.”
dk100641, 30 Oct 2016 | Read review
“Some rooms can be a long walk to the lobby so you may want to check this when you register if you do not want to walk too much”
  • Sun rise
J_PD691, 27 Sep 2016 | Read review
“Ask for a lakeview”
LN260, 1 Sep 2016 | Read review
“The lake views are worth the little bit of extra money.”
  • Out side View
  • Bubbles and View
36kima, 5 Jun 2016 | Read review
5 of 5