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Hyatt Regency Dongguan

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#2 of 1,051 Hotels in Dongguan
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Dongguan
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530 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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syosset
Reviewed 6 days ago NEW

Back to what will be my home away from home every couple of months. Last time I was here a couple of small issues (bugs in the room) and a very big issue with filthy plates in the dining room. The plates are placed under the serving area at the buffet. You take a plate and help yourself. I was...

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Helpful?
Thank LIerSyosset
Reviewed 1 week ago

I usually like staying at a Hyatt, but this one was disappointing. When I checked in, the staff was a bit edgy towards me, but the other staff who helped us to our room was friendly. When I got to the room, I was excited about the balcony since the photos online looked nice. However, the weather was extremely humid...

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Helpful?
Thank Lulu G
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you for your review of your recent stay at Hyatt Regency Dongguan. We are glad that you choose us as your hotel during your visit, however we are disappointed to hear of your negative experiences while at out hotel. We will address our facilities’ level and the balcony of cleanness with our housekeeping team to ensure that...

Hong Kong, China
Reviewed 3 weeks ago

To my surprise, Hyatt Regency was a very comfortable stay with ensuite, excellent buffet and an indoor and outdoor pool. Designed as those looking for staycations, there is a starbucks across the street.

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Thank TheCosmopolite
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear Guest, Warm greetings from Hyatt Regency Dongguan! Thank you for your review and we appreciate the time taken to share your experience. We are very pleased to know that you had a wonderful stay. Wishing you safe onward travels and a warm welcome back.

Hong Kong, Hong Kong
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 223xiangl
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Brush Prairie, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank peterwoodt
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Tokyo
Reviewed 4 weeks ago

This hotel is one of the best I've stayed in. Friendly staff, good quality food, excellent service and the rooms are cosy and relaxing. The facilities are excellent and the surroundings are tranquil. Highly recommend

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank amandawP2788FD
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you very much for taking time and sharing with us your great experience at Hyatt Regency Dongguan. We are so happy and glad to hear that you enjoyed the entire stay and satisfied with facilities, environment. We appreciate your positive feedback on your recent stay and looking forward welcoming back you here again.

Hong Kong, China
Reviewed 5 weeks ago via mobile

Surprised to find this huge hotel in Dongguan with above-the-average services. Tried their food in the cafe and the Chinese restaurant. Very impressed. Good place for conferences and offsite meetings. The lake view is spectacular.

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Thank M.K. M
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear guest, Thank you for taking the time to share the encouraging positive feedback about your recent stay with other travellers! We are pleased to learn that you had a wonderful experience for your time with us, especially your praise about our service, quality and environment. We will make sure that next your visit will be the same pleasant and...

Singapore, Singapore
Reviewed 4 January 2017

Excellent choice for business travellers, beautiful gardens & some rooms face the Song Shan lake. What more can you add to the brand name of Hyatt, clean room, wonderful service & facilities are what one expects to get. It's buffet breakfast is excellent too, huge spread of international & Asian options. If I must find one fault is that the...

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Thank Eltan16
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear Guest, Thank you for staying with us at Hyatt Regency Dongguan, we all glad to acknowledge that you've enjoyed our facilities and services during your time here. Please do recognize us as your home away from home, looking forward to welcoming you back soon.

San Jose, California
Reviewed 24 December 2016

Review collected in partnership with Hyatt Hotels
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Thank srinivasarp
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Shorewood, Illinois
Reviewed 21 December 2016

The staff was attentive to all my needs and the room was absolutely fantastic. Very peaceful and quiet facility. The grounds around the lake were beautiful. This is a great place to stay while traveling on business.

Review collected in partnership with Hyatt Hotels
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Thank MarkH5150
东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency Dongguan, responded to this review

Dear Guest, Warm greetings from Hyatt Regency Dongguan! Thank you for your review and we appreciate the time taken to share your experience. We are very pleased to know that you had a wonderful stay. Wishing you safe onward travels and a warm welcome back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Hyatt Regency Dongguan

Address: Qinyuan Road, Songshan Lake Central District, Science and Technology Industrial Park, Dongguan 523808, China
Region: China > Guangdong > Dongguan
Price Range: €98 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Dongguan 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Agoda, Orbitz, Ctrip TA and Hyatt Hotels Corporation so you can book your Hyatt Regency Dongguan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Dongguan
Dongguan Hyatt Regency
Hotel Style:
#1 Business Hotel in Dongguan
#1 On the Beach Hotel in Dongguan
#2 Spa Hotel in Dongguan
#2 Luxury Hotel in Dongguan
#18 Best Value Hotel in Dongguan
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Dongguan staff and other travellers.
4 questions
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Questions? Get answers from Hyatt Regency Dongguan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Lake View”
 of 5 bubbles carolyna1234, 3 Nov 2016 | Read review
“ask for room in the building next to the front desk, away from the pool.”
 of 5 bubbles dk100641, 30 Oct 2016 | Read review
“Some rooms can be a long walk to the lobby so you may want to check this when you register if you do not want to walk too much”
  • Sun rise
 of 5 bubbles J_PD691, 27 Sep 2016 | Read review
“Ask for a lakeview”
 of 5 bubbles LN260, 1 Sep 2016 | Read review
“The lake views are worth the little bit of extra money.”
  • Out side View
  • Bubbles and View
 of 5 bubbles 36kima, 5 Jun 2016 | Read review
5 of 5