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Staff check-in was courteous, efficient and extremely friendly. Allocated to room 2005. Bathroom floor was cracked and damaged (photos 1 & 2) and so the room was changed to room 3712. Spectacular views and excellent service but once again, but once again bathroom and toilet...More
Stayed in Xiamen for a business trip and was very pleased with the hotel overall. First off you are greeted at the front door and welcomed into a hotel that was recently built with a very nice lobby. My room was perfect, plenty of desk...More
1 Thank Mzkx
Response from Westin X, GUEST EXPERIENCE TEAM at The Westin XiamenResponded 7 April 2017
Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much.
We are delighted with your recognition to our hotel with stellar service. We will work harder to maintain our service and make it better. At Westin it is our...More
Room was comfortably designed but equipped with speaker that comes with outdated Apple mobile connector, and a weighing scale that doesn’t function. Front Desk and the Concierge personnel were friendly and helpful.
Dined at the restaurant on arrival, it was still 1.5 hours before closing...More
Thank Simon K
Response from Westin X, Public Relations Manager at The Westin XiamenResponded 3 weeks ago
Thank you very much for your precious time. We are sorry to learn that your experience, especially the dining experience in the Westin Xiamen was not up to your expectations.
It is always beneficial to hear directly from our valued guests and help...More
Westin Xiamen has great quality staff who are very friendly and welcoming. They provided efficient service and everything requested was attended to promptly.
This is the Best Hotel for Vegetarians in Xiamen.
Very nice accommodation with professional and kind staff. The hotel is located in Wuyi Square. There are many restaurant and supermarket under the square. Xiamen Technology Palace and Xiamen Museum are near the hotel. Executive club's staff are very friendly. Breakfast and happy hour in...More
We got an email from the Westin Xiamen in December 2014 about a new Premium Travel Program if you book a deluxe suite or executive suite. You should check into that. The added amenities included sound wonderful and may come... More
We got an email from the Westin Xiamen in December 2014 about a new Premium Travel Program if you book a deluxe suite or executive suite. You should check into that. The added amenities included sound wonderful and may come close to the up charge for the suite. Have not used this service yet but, will definitely check into it on my next trip later this year.
Cabs are available at the airport and are inexpensive. If you choose this option make sure you request directions to the hotel in Chinese ahead of time from the Westin. The cab drivers do not speak English. also, the queue lines for cabs can be very long.