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Hotel Costaustralis

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Traveller (358)
Room & Suite (111)
Dining (21)
Overview
Pedro Montt 262, Puerto Natales 6160000 Chile See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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216 results
Traveller rating
62
104
33
7
10
Traveller type
Time of year
LanguageEnglish
More languages
62
104
33
7
10
Show reviews that mention
All reviews nice lobby city view waterfront room hotel lobby torres del paine tour group nice hotel one night public areas lake and mountains excellent location breakfast buffet comfortable beds good size in town great room triple room
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1 - 5 of 216 reviews
Reviewed 1 week ago via mobile

A good standard hotel on the waterfront of Puerto Natales. Helpful staff and comfortable, well appointed rooms. Included breakfast was excellent. Only a couple of hours from Torres del Paine National Park.

Thank PeteC166a
Response from Gema E, Manager at Hotel CostaustralisResponded 4 days ago

Dear Peter: Thank you very much for writing and thanks for that excellent. If you ever return, we hope to see you again at the hotel. ALL THE BEST. Gema Estrada.

Reviewed 3 weeks ago via mobile

The pictures are over exaggerated! The hotel does face the water but no room was provided to us despite our request 6 months ahead. The rooms were very small and the view we had was a roof top. The menu for room service was much...More

Thank kshamajay
Response from Gema E, Manager at Hotel CostaustralisResponded 2 weeks ago

Dear guest: We regret that we have not met your expectations and that you find our photographs exaggerated. The truth that our soul is in the service and always attend to the best and most correct way. A cordial greeting. All the best. Gema Estrada.

Reviewed 4 weeks ago via mobile

Asked via e-mail whether if the room could be cancelled three days prior to arrival and got no response. Arrived at the hotel to find out that the room was cancelled and rebooked. Was told that the country was on national holiday and that they...More

Thank Yu J
Response from Gema E, Manager at Hotel CostaustralisResponded 3 weeks ago

Dear guest: We regret what happened with your reservation. Effectively the week of September 17 to 23, due to national holiday, our reservations offices were closed, but you made the reservation via EXPEDIA, reason why you should have contacted them to cancel. In any case...More

Reviewed 4 weeks ago via mobile

I spent 5 wonderful nights at Hotel CostAustralis. I was there for the Patagonia International Marathon. The location is superb. Right down by the water. The hotel staff was extremely welcoming and friendly. The free breakfast was terrific as they had a great spread plus...More

Thank PatS1974
Response from Gema E, Manager at Hotel CostaustralisResponded 4 weeks ago

Dear Pat: Read their comments makes us move forward with even more desire. Thank you very much for each of your comments to our hotel and especially to our staff. All the best. Gema Estrada.

Reviewed 4 weeks ago

A lakeshore hotel, close to the city mains square, restaurants, stores. Cozy rooms (huge and wonderful bed!!!), wide window with a beautiful view of the lake. Kind, patient and attentive staff, amazing breakfast! For big groups, familys and couples. I recommend.

Thank Deni_KF
Response from Gema E, Manager at Hotel CostaustralisResponded 4 weeks ago

Dear Deni: Thanks a lot for all your comments and this " Huge and woanderful bed " and attentive staff. Your words is like a present for us. Best regards, Gema Estrada.

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About
Description
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its More warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$125 - US$238 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Chile - Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$125 - US$238 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Chile - Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Photos
Traveller (358)
Room & Suite (111)
Dining (21)
Pool & Beach (4)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
mcs500
26 September 2018|
Answer
Response from baldassaredesimone | Reviewed this property |
Hi, I was there for business and I don’t know if they provide vegan food and excursion. Regards
0
Votes
Google Translation
chy606
24 October 2017|
Answer
Response from MaggieAu | Reviewed this property |
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
0
Votes
David A
23 July 2017|
AnswerShow all 4 answers
Response from Gema E | Property representative |
Dear David: How are you ?. Sorry for dekay in our answer, Yes and of course you can leave your laggage at hotel during your circuit at National Park and come back every days later and checkin again and take it. I,ll be... More
0
Votes
Google Translation
Room Tips
"Rooms all very comfortable"
davidcI8078LF
4 Mar 2018
Read review
"rooms with a sea view are the best!"
459lilianc
27 Feb 2018
Read review
"Away from the elevators"
LeiaVirginia
25 Feb 2018
Read review
"Ask for a sea view"
M1DXB
4 Feb 2018
Read review
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