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Pullman Douala Rabingha

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Pullman Douala Rabingha
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298 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Douala Rabingha
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Showing 165: English reviews
UK
Reviewed 3 November 2016

Stayed for three nights on business and considering the age of the place, it's in pretty decent order. Staff are all very friendly, the food and drink is okay (if a little pricey) and it has all the amenities you need - shuttle bus to the airport, concierge, cash machine, pool, well stocked bar with knowledgable barman etc. Yes, it's...

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Helpful?
Thank Chipmeister
Management response:

Thank you for sharing your latest impressions on your last experience at Pullman Douala Rabingha. The team keeps proud in welcoming you and assisting you in any of your inquiries all along your stay in Douala. Looking forward to meeting you again.

Reviewed 19 October 2016 via mobile

Had a short stay here while working,the hotel is nice,lovely restaurants,great pool,room is very large,comfy bed,shower/bath.Fantastic staff,very helpful at the reception,bar and restaurant staff.Felt very safe stating here as the surroundings do look abit nasty.All round 5 stars

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Helpful?
Thank Ryan W
Management response:

Thank you for your comment and trust. The team remains dedicated to your safety and wellbeing. We are all expecting your next visit in Douala to Welcome you again and assisting you !

Reviewed 14 October 2016

A good Hotel in Douala that could be used for business trip. Clean and tidy rooms. A good quality of food in the inner restaurant (self service) and possibility to use the bbq next to the swimming pool which is also clean a quite big.

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Helpful?
Thank Bruno A
Management response:

Thank you so much for your time to comment your last experience at the hotel. The complete team is proud to welcome you, taking care of your needs, comfort and safety. Looking forward to serve you on your next visit in Douala, we thank you for your trust and loyalty toward AccorHotels.

Nairobi, Kenya
Reviewed 27 September 2016

I have stayed here twice as a business traveler. If you are expecting Pullman standards, you will be very very disappointed. The hotel is dark, dirty, falling apart at the seams and generally run down. The bed linen is a beige/brown that I suppose was once white, the showers don't work and when they do faucets fall off or the...

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Helpful?
Thank Carole N
Management response:

Thank you for taking time in posting your disapointment. We are really sorry about your last experience, please accept our sincere apologies. All necessary steps are being considered in favor of your next satisfactory experience. The whole team will be expecting you, in the mean time we are complelling last détails in order to lauch room and public area refurbishment...

Abidjan
Reviewed 14 September 2016

i booked online on accor website. my reservation was not found when i came at the front desk. the shuttle service i requested was not at the airport the hotel did not present an excuse or explanation the internet is just zero. you cant do an skype call or upload your email this is a very low quality service for...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank assouyouti
Management response:

We are extremely sorry and we sincerely apologise for what you experienced on your last visit in Douala. This situation is certainly rare but it happened that we, as many other users in the city, have been recently penalized by series of internet outages by the main provider. We would like to personnaly welcome you again on your next visit...

Noida, India
Reviewed 13 September 2016 via mobile

We stayed at the Pullman for 3 nights, did not see the reviews which are so important before you go to a new city, the hotel is just falling apart, the shower just came down while having a bath, almost landed in my head, the restaurant was always smelling of meat, and the floor of the restaurant was sticky, although...

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Helpful?
Thank rachitgo
Management response:

Thank you for your comment and time. The whole team keeps remaining in place to better serve you as we are entering into a complete refurbishment program of the property under Mr. Christophe PILLET's signature. We are all making changes to meet your expectations and better welcome you on your future visit in Douala.

Pretoria, South Africa
Reviewed 8 September 2016

I stayed for 3 nights, I had to cut my stay short. The carpets in the hallway makes the rooms smell, same with the dark elevators. The reception area is dark and not pleasing. The restaurant staff is very warm and friendly and offer good service

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Helpful?
Thank Amanda M
Management response:

Thank you for your comment on the Food and Beverage team and trust. We are truly deligted to announce our very next total refurbishment under renowed designer's signature of Mr. Christophe Pillet. Feel Welcome on your next visit in Douala.

Amman, Jordan
Reviewed 2 August 2016

This is a worn out and outdated hotel, but the staff compensate for this to make it a good place. i had everything a business traveller could wish for; good internet (paid), fast room service, good food, and finally very friendly staff. The only reason I stayed there is because they accept my Corporate Amex Card. This hotel needs renovation...

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Helpful?
Thank YousefOmar
Management response:

Thank you for your time and appreciation. The hotel team keeps striving for better services and guest satisfaction. Together with architects, designers and contractors we are anticipating this major refurbishment for your higher comfort and general satisfaction. We will be delighted to welcome you again in a new environment.

Accra, Ghana
Reviewed 1 August 2016 via mobile

I stayed at Pullman for 2nights and was excited to be there, it was referred to me by a colleague as being good and also pictures I see on AccorHotels look nice. However right from when I entered the lift to go to my room my smiley face turned upside down. The room was clean but had a musty smell...

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Helpful?
Thank yaayeb
Management response:

Thank you for your comments and appreciation of services. We are taking them into account for continuous improvements. The hotel team with architects and designers are actually anticipating a major refurbishment phase to make your future experience the most valuable in Douala. We will be delighted to welcome you again on your next visit in Cameroon.

uk
Reviewed 26 July 2016

Very Nice stay, very very friendly and helpful staff. Clean rooms. Our flight was pretty late so we were allowed to check out late and it was really kind and helpful. Restaurant is offering very tasty grilled sea bass which i can highly recommend. It my first stay in Cameroon. It is à good place to stay. I recommend! Ewa

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Helpful?
Thank ewa e
Management response:

Thank you for your encouraging comment on your fisrt experience and discovery of Cameroon. The entire team remains striving for your satisfaction and would be delighted to welcome you again on your next visit in Douala.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge

Additional Information about Pullman Douala Rabingha

Address: Avenue des Cocotiers 35 | PO Box 3232, Douala 3232, Cameroon
Region: Cameroon > Littoral Region > Douala
Price Range: €124 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Douala Rabingha 4*
Number of rooms: 141
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Questions & Answers

Questions? Get answers from Pullman Douala Rabingha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to elevators are very noisy”
 of 5 bubbles , 8 Sep 2016 | Read review
“good views,”
 of 5 bubbles Shaun_D5, 26 Jun 2016 | Read review
“Request seaside view of rooms and try to stay close to elevator.”
 of 5 bubbles leonardarreyo, 23 Mar 2016 | Read review
“Take a room with a view to the swimming pool”
 of 5 bubbles RonnyD570, 20 Mar 2016 | Read review
“All rooms are pretty basic and in need of modernisation.”
  • The school next to the hotel.
  • You occasionally get brown water coming out from the tap, but then it's all clear after a while.
 of 5 bubbles MMPM1017, 27 Feb 2016 | Read review
5 of 5