Absolutely the best hotel ever in Siem Reap. It is new, clean, spacious, and wide variety of food at breakfast. I am most impressed with the service and the people that work here. They treat you like royals and we feel so at home here. The massage was absolutely amazing too. All in all just 5 stars. We feel so spoiled by all of you!
The best service of any hotel in the world - and I have been travelling for years. All staff very attentive, diligent and caring. They knew me by name and made it home. Beautiful, impeccable, clean and I miss the comfy bed! Free water, fruit and a scarf to keep the sun off me in the temples. Free airport transfers. ATM next door. Cheap and delicious restaurant opposite. Around the corner from Pub St and supermarkets but no noise. Locations easy to walk to or Miss Lina gets a good deal for tuk tuks. Relaxing spa with discount for guests - great massage. I would go back in a second. Love it there!
Absolutely wonderful experience. It’s so great to see travellers returning to hotels - I work in one myself in Australia. The customer service here is unbelievable - any 5 star hotel could learn a thing or two about how to treat guests. Lina deserves huge praise - her team and the hotel staff are so amenable. Nothing is to much trouble here - everything is easy and with a smile and a solution. This is no cookie cutter hotel - more boutique - and the staff remember your name. It is so heartwarming especially when you are in another country and English is your only language. From the tour booked to me asking for an adaptor - no problem. The rooms are a little older but everything is forgiven by people just being nice - it’s so refreshing. I received a beautiful balcony room - amazing bath - and a reception to a foreign city I will not forget. Thankyou everyone - I love a down to earth attitude it really makes your stay. I definitely recommend…
Central Suite Residence is a modern boutique hotel with some of the best customer service I’ve ever experienced. This was our third stay and this time we stayed for a week. Ms. Sokha, Ms Lina, and Ms Sreymach were amazing. Always nice to see Ms. Sokha, she always make you feel like you are home. I wish I could remember all of the staff names, but everyone was so attentive and friendly. I was hoping to see some of the staff I met before “the virus” shut down the world, but maybe one day will see Mr Helicopter, Mr. Pitou, and Mr Story again. Nice Christmas vibe and Christmas tree during our stay in December to remind us of Christmas back home in California. Great location, a short walk to Pub street. Only issue was the noise playing from Pub Street seemed to be louder than I remembered. Ms Sokha did offer us a change of rooms to the other side of the hotel but we were still able to sleep. It is not the fault of the hotel, they were amazing and willing to do anything to make your stay enjoyable. Thanks again Orkun 🙏🏾…
Ms Lina and the entire team of Central Suite Residence lived up to what we say in India - "Atithi Devo Bhav" (The guest is equivalent/next to God)! It was a home out of home for us and we will be sending more and more of our friends and family to stay at the Central Suite Residence. Everyone (the entire team) takes special care of all the guests and most of them are well conversant in English. Our special thanks to Ms Lina who was in touch with us right from the beginning - at the time of booking the hotel while we were in India. She guided us and made our entire itinerary. She booked conveyance for us -- pick up from the hotel, sightseeing (equivalent to the market price), etc. She was a great support and was always ready to help. The Hotel also provides you with the convenience of a free pick-up from the airport which is a huge convenience for travellers landing in an unknown/unfamiliar country. The Hotel is located quite near, at walking distance from the famous Pub Street and Night Market. There are a few vegetarian restaurant options available near the Hotel if you wish to explore food outside. The Hotel also arranges vegetarian breakfast on request, though there are very limited options available. Thank you, Ms Lina and the entire team of Central Suite Residence for such a comfortable stay!…
This hotel was amazing and I would recommend it to anyone traveling to Siem Reap. The location was great, close to many cafes, restaurants, and the walking street. I would give the hotel staff an 11/10! They were so helpful, kind, and accommodating. They were especially polite! I would definitely stay here again.
My husband and I stayed at this hotel this past November and it exceeded our expectations! The staff and service at this hotel is unmatched - everyone is extremely friendly & accommodating. They gave great recommendations for restaurants, tours, etc. around Siem Reap. They also just made us feel completely at home while we stayed here. The location of this hotel is also perfect. Literally a 3 minute walk to Pub Street and less than 10 minutes to The Old Market. It was a quick drive to Ankor Wat as well. If we come back to Siem Reap, we would 100% stay here again!
When I visited Siem Reap in 2019 I stayed at the Central Suite Residence and enjoyed every moment. From a super warm welcome to comfortable accommodation and a great location this place has everything you could ask So when I returned in 2022, I did not need to even think twice over where to stay. I did not regret this decision. If anything, the welcome was even warmer. The staff are amazing Whilst this hotel is very central with Pub Street less than a 2 minute walk away, it is also super quiet. You would never guess as you sit by the pool, just how close to the action you are. Highly recommended and if I am lucky enough to return to Siem Reap in the future I look forward to staying here again.
This was the nicest experience I’ve had the pleasure of having in while. I’ve been in the hotel industry for decades so I am extra critical in a silent fashion. Upon arrival Lina sat us down with cold, herbal infused towels and house made iced tea that was delightful. Throughout the stay, she was attentive, warm, friendly, inviting and professional. The hotel grounds were spotless and the rooms were clean. The aesthetic was well thought out. Functionality matched fashion here. All of the staff was very nice and professional. I’ll be back!
My wife and I just spent 3 nights at this boutique hotel and couldn't be happier with our time at this property. It started with complementary airport pick up and upon reaching the hotel, Lena (hotel manager) greeted us and made us feel so welcome. Throughout our stay, she was a constant resource and welcoming presence that made us glad we stayed at this property. She helped arrange our trip to Angkor Wat and the local circus "Phare". Both were excellent and shouldn't be missed. Our accommodations were as expected and Lena told us if anything was needed or we wished to change rooms, she would take care of the situation. The hotel is situated near "Pub Street", a 7-11 and the local marketplace making it very convenient. The hotel is a quiet oasis and the breakfast was good. For anyone considering a visit to Siem Reap, you owe yourself to book this hotel.…
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