Had a great time staying here. The staff was beyond accommodating and everything was nicely kept. Alice, the manager, made sure to go above and beyond for our stay! The spa there was lovely as well. Definitely will be back
We have been to many hotels this is the best one we have ever stayed in. From our greeting at the airport to sadly leaving again,the whole experience was a joy. The food was that good,everyone a work of art that tasted as good as it looked. We decided to eat here all the time. A varied menu that did not disappoint. The pool is an oasis of relaxation and friendliness. Rooms were luxurious. We loved the weather forecast, banna chips and bedtime story that was left even if you did not want the turn down service. What made this hotel stand out head and shoulders above others was it fantastic staff. We felt everyone contributed to our great time. Everyone wanted to be there and took a great pride I their work and an interest to the customer. If everyone sorted like this the world would be a much better place To come to cambodia and not stay here is to miss out on a great holiday experience. There were some dignitaries visiting the town as we were there. I very much doubt they got a better service. …
The room was very good. The staff was very attentive. In our case Alice, a diminutive attractive young woman, took detailed care of every aspect of our four day visit. The restaurant offered good food and very attentive service You can’t go wrong with this. It’s pretty central but Tuk Tuk transport is cheap. Ask for Alice
Well. Where will I start? From the moment I entered the majestic entrance of The Golden Temple I was blown away by the level of architecture and atmosphere. This is truly a hidden jam right in the middle of Siem Reap. Upon entering you will find yourself in a hidden world. I found this hotel the best I have stayed in during our trip through Thailand and Cambodja. The staff is great. Nothin is too much. One person I especially want to mention is Alice, the skilled receptionist who made us feel at home away from home. The room, the food, the bed, the ambiance, the staff: there are no negatives. The Best!!!
Great Hotel in Siem Reap. Only 5 minutes walking to the famous Pub street. The hotel has a pool,spa and a nice restaurant and bar. It also has big rooms with an comfortable beds, but the best thing is the fantastic staff. Very helpful, very nice and they try to help you in every aspect of your time which you're spending in Siem Reap. This Hotel will be my choice when I will be back in Siem Reap.
The staff was absolutely amazing! Everyone of them, from the front desk, to the kitchen staff, to the incredible managers! They go above and beyond to make you feel special, welcomed and to cater your needs. You will feel like a VIP. The room was very big and spacious and the property was nice just like the pictures. The hotel is centrally located and with walking distance to restaurants, bars and shops in Pub Street. Once again, the managers and staff were simply amazing! I will come back again for sure!
From the moment we were picked up at airport by Net our trip was in excellent hands. The Golden Temple Residence hotel is modern and very clean. Net arranged a last minute sunrise Angkor Wat tour for us the next morning with professional ease. Sinet, our guide, was the consummate professional… providing both a recent and past historical perspective on Cambodia and Angkor Wat. As a bonus, he knows all the best photo spots AND how to capture the best pictures of this beautiful place. He and Chan, the driver, created a seamless experience for our too brief visit to Angkor Wat from start to finish. For sure, I can unreservedly recommend Golden Temple Residence, Net, Sinet and Chan for your trip to Siem Reap. A top of class team and experience!!!
Golden Temple is one of the best hotels we’ve ever stayed at. From the moment we stepped in, we were welcomed by the ladies at the front desk (Nadeth, Karona, Flower, and everyone else) with drinks and snacks before showing us our room. The staff continued to show us top tier customer service with simple greetings when we left the hotel for the day and when we returned. They offered great city recommendations and always checked in on how we were doing whenever we had an interaction. The rooms are divine — clean, cozy, well thought out and feels like home. The hotel pool is heaven on water. They also offer a complimentary 1 hour massage at their exquisite spa, which really came in handy after being on your feet all day! The breakfast is something else - a variety of options but all high quality and to no surprise, the staff service is unmatched. Also, there is no experiencing Siem Reap without tour guide Mr. La Rorn! If you want to learn about Cambodian culture, history, traditions and everything in between, look no further. We originally planned to only have 1 tour of the temples (the small tour), but we loved the experience so much that we booked 2 more tours with La (the grand tour and the floating villages). He’s friendly, knowledgeable, accommodating, funny, answered every question we had and always made sure to check in on how we were feeling throughout each day. We also truly appreciated learning about his own personal life growing up in Cambodia and his journey to get to where he is today. He was more of a friend than a tour guide, which is what he promises you in the beginning. You can really sense the passion for what he knows that he’s excited to share with others. Ron, our friendly driver, was with us every step of the way. We cannot recommend Golden Temple and La enough and can’t wait to be back for more adventures! I feel a strong connection to Cambodia because of this great experience.…
This is easily the best hotel I’ve stayed at in all of my travels. The level of detail in the design sets the mood when you walk in. The service is unparalleled. The massages are pricier than outside but we got two of them and they were excellent. The hotel restaurant is unbelievably delicious. Again, yes pricier than the street vendors but very reasonable considering the high quality of the food. It was some of the best food we had in this area. I would book a trip to this hotel, just to sit at the pool and enjoy all of their menu items. Special thanks to Nadeth, and Karona who made the experience even more special. But every single hotel employee that we encountered has been incredibly gracious and helpful. For our Angkor Wat experience, we utilized La Ron; a local tour guide recommended by the hotel. We initially only wanted one day with a tour guide but we enjoyed his company so much, we added on two additional days. He’s incredibly knowledgeable, kind and helps take numerous memorable photos of you with the temples, ensuring a unforgettable experience later on. Ron, hotel acquired driver, was so kind and considerate. He truly made transport between all the temple packed days truly a smooth experience. I’d easily come back and stay here again.…
If I could give Golden Temple more than 5 stars, I would! From the moment we stepped off the airplane, we were exceptionally cared for. Sreyrath gave us all sorts of information about the area, arranged for us to have incredible services at the spa on premises, the staff went above and beyond, and the welcome waiting for us in our room celebrating our honeymoon brought me to tears. There are many places to stay in Siem Reap, but you will not find any that has a staff who is as eager to ensure your comfort and delight. When we return, and we will, we won’t stay anywhere else. THANK YOU!!