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Heritage Suites Hotel

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1,204 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Suites Hotel
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Showing 963: English reviews
Chens Sur Leman
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

The staff were amazing as was the food - we had a family of 5 and could not have enjoyed it more! The heritage tours helped arrange our tour of Angkor and there advice to see the sun rise followed by breakfast at the hotel was great. The pool is really nice but not huge and the location is just... More 

Helpful?
1 Thank William C
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Would highly recommend Heritage Suites. The hotel offers offers the perfect mix of all things "laid back luxury". Hotel has a terrific concierges service, beautiful lobby/bar area, quaint and quiet pool, and amazing spa. It is set back from the hustle and bustle of downtown (quick five minute tuck tuck ride) and was a relaxing retreat at the end of... More 

Helpful?
2 Thank caitswift
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Charming place with a old colonial style, human size, where we immediately felt in comfort. It is a compact place with main lobby, alley, garden with swimming pool and outdoor access to rooms. The room (junior suite) was wide and even equipped with a personal sauna in addition to indoor shower, outdoor shower, and bath. The place is quiet, and... More 

Helpful?
1 Thank Bernard H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Great place to stay.Nice staff and good food to eat.Quiet and clean.Room is big and spacious.I wish I can stay longer time and try more food and drinks there.I like their salad very much. They spend time to talk with you and see if you are satisfied with everything.

Helpful?
1 Thank sakurachau
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I stayed in Heritage Suites Hotel last week when I was in Siem Reap with my friend and we were both very satisfied with this amazing boutique hotel. Even though the location of the hotel is a little bit far from the heart of Siem Reap, but what we paid here was another peaceful, safe and quiet zone. However, during... More 

Helpful?
1 Thank X724PM_
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Bungalow rooms are spacious and quiet. Hotel crew is quite reactive to your needs and propose a very good service regarding temple visit. Hotel food is also very good. Overall it's an excellent boutique hotel.

Helpful?
Thank Rodolphe C
Dallas, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Stayed there for 4 nights while exploring the ruins nearby and had a great time, the hotel is a class act, from the pick up at the airport in a classic Mercedes Benz to every detail in the hospitality and customer care. The staff was so so friendly, not jaded or intrusive.The restaurant manager Johanna deserves special recognition, she and... More 

Helpful?
Thank lasky2016
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

love their staff, they are really helpful even we asked for help after mid-night. nice hotel for couples who loves and asks for slow and peaceful lifestyle. Their day tour services are also worth! The hotel also provide famous spa services in siem reap

Helpful?
1 Thank katrina l
2 reviews
Reviewed 4 weeks ago

What a good hotel, since arriving to Siem Reap, the picked us up at the airport. helped us with some stomachache with my wife. Delivered excelent service with the tours, and great food at our dinner at their restaurant.

Helpful?
Thank Beto R
Heritage S, Public Relations Manager at Heritage Suites Hotel, responded to this review

Thank you for taking the time to review us! We are sorry to hear about your troubles but we are always happy to help! We are glad to hear that you enjoyed your restaurant experience. We would love to see you again if you chose to visit Siem Reap again! More 

1 review
Reviewed 30 October 2016

It was a great lovely trip as the hotel provided all round service, all staffs were nice and helpful which beyond my expectation. They even offered me a nice dinner with little celebration during our anniversary night. Food were all delicious. My hubby and I enjoyed it a lot and we will definitely choose this hotel again for next time... More 

Helpful?
Thank Kylie C
Heritage S, Public Relations Manager at Heritage Suites Hotel, responded to this review

Thank you for your great review of your dining experience, and our team. We always aim to go above and beyond for our guests, so we are pleased to hear that you had a memorable anniversary evening and stay. We hope to see you again at Heritage Suites Hotel upon your return to Siem Reap. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 

Additional Information about Heritage Suites Hotel

Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €114 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Reservation Options:
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Spa Hotel in Siem Reap
#23 Luxury Hotel in Siem Reap
#24 Family Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Suites Hotel staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are on the second floor, no elevator. Bungalow suites are all first floor.”
 of 5 bubbles mw118, 3 Dec 2016 | Read review
“We stayed in a suite behind the swimming pool, quiet and peaceful with small outdoor area with bamboo so lovely to look out onto.”
 of 5 bubbles 61petab, 28 Nov 2016 | Read review
“A room that is not on the street side is almost a must as there was construction on the street on and off and can be noisy.mine was perfect”
 of 5 bubbles lasky2016, 4 Nov 2016 | Read review
“"A little classic but modern hotel which could surprise you"”
 of 5 bubbles , 29 Oct 2016 | Read review
“Bungalow suites are very spacious and have their own steam room.”
 of 5 bubbles adam_lindah, 13 Oct 2016 | Read review
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