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Empress Angkor Resort & Spa

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Empress Angkor Resort & Spa
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374 Reviews from our TripAdvisor Community

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Showing 243: English reviews
geelong
Reviewed 20 January 2015

We stayed 5 nights at Christmas. Started badly when hotel airport transfer did not happen and they had no record of our reservation. lucky I could produce my booking receipt and mastercard statement with full payment. The foyer is magnificent and grand as are all the hallways. The rooms are ok with good a/c. We had a good view over...

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2Thank bengeelong
Kuala Lumpur, Malaysia
Reviewed 19 January 2015

Stayed 1 night at this hotel during my biz trip at SiemReap city. The hotel is really good and big due to two hotels under Empress Hospitality Group connecting. It's a huge land and nice swimming pool. I am highly to recommend for this hotel

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3Thank HosenTuananh
Kong H, Public Relations Manager at Empress Angkor Resort & Spa, responded to this review

Dear Mr. HosenTuananh Thanks you for taking the time to give the review of your stay on TripAdvisor! we appreciate to get your high rating from you to our hotel service to share the experiences to other guests. we are going to maintain our good service to welcome you back and other traveler to our hotel for next time. we...

Reviewed 10 January 2015 via mobile

We stayed for 2 nights, hotel is good but old,near the airport, swimming pool have very bad position, sun maybe 3 hours, spa is ok, not expencive untill you go out and see that you can have massage for 5 usd. Breakfast so so, tuk tuk have in front of hotel, they speak english very bad

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2Thank Iva K
Doha, Ad Dawhah, Qatar
Reviewed 8 January 2015

The hotel looks like a four star but has many issues. The spa lacks in cleanliness and sanitation. Airport transportation was poor. They failed to pick me up at the airport as arranged and did not compensate me for out of pocket expense. The staff has exceptionally poor English skills. Once taken to my room they did not show or...

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1Thank Suz T
Pori, Finland
Reviewed 5 January 2015

Hotel is beautiful. Rooms are spacious. Pool is nice. Food is ok. Extremely polite staff. But. We had pre-bought two 'superior family rooms' for 4 persons each from expedia and sent 7 emails to confirm the room details from the hotel and the airport pick-up. We got positive answers only to our airport pick-up requests. When we landed at 10...

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2Thank Riku M
KSCHANTHA, Manager at Empress Angkor Resort & Spa, responded to this review

Dear Riku M Thanks you for taking the time to give the review of your stay on TripAdvisor! we were so sorry that our service could not meet your expectation during that high occupancy in the hotel had made something wrong with your reservation at Empress Angkor Hotel that why we could not reserve your booking in advance before your...

Kfar Saba, Israel
Reviewed 27 December 2014

Although it looks quite impressive, this is hotel is nothing special. Good breakfast and bad WiFi (maybe it's a Cambodian problem, as we had the same issue in Phnom Penh), Location is a bit out of the center, but close to the Airport

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1Thank AvguyKfarSaba_Israel
KSCHANTHA, Public Relations Manager at Empress Angkor Resort & Spa, responded to this review

Dear AvguyKfarSaba Thank you for taking the time to give the review of your stay on TripAdvisor! we are so sorry about our service that could not meet your expectation. according to the wifi problem we are now working with local partner to fix it as soon possible due to internet speed from our supplier . the hotel location is...

Reviewed 25 December 2014 via mobile

Near nice eateries and Angkor Thom. Room are spacious and clean. Services were good and am surprised to find basic needs like razor, tooth brush/toothpaste and comb in the bathroom as many hotels stopped providing them.

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2Thank pcoolguy
Budapest
Reviewed 23 December 2014

Beautifully appointed and furnished hotel, it makes you feel as if you stepped back in time to the Angkor Empire. Had the 2nd floor corner suite which was sapcious, although the bathroom was proportionally smaller. Chinese guests smoked in their rooms and even the management could not stop them from doing that. Result: slightly smokey air in the corridor leading...

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2Thank YvonneBudapest
Liverpool, United Kingdom
Reviewed 2 December 2014 via mobile

After cycling 270 miles from Vietnam staying in 5 different hotels this was a great hotel to finish our challenge in . Very comfortable for the 45 of us , breakfast was great nice fresh omelette with with bacon and beans . Plenty of Chinese tourists but no problems they have a busy schedule so go down for breakfast after...

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2Thank Charles J
tel aviv
Reviewed 2 December 2014

we stayed at the new wing. nice rooms. great service. the hotel has a swimming pool and is decorated very nicely - opposed to the poor cambodian vicinity. you could think you are in thailand.. the hotel is very busy because it is close to ANGKOR TEMPLES this is also the reason that breakfast is almost nightmare: one has to...

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2Thank yael r

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 

Additional Information about Empress Angkor Resort & Spa

Address: #888, Across Cambodia Cultural Village, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €41 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Empress Angkor Resort & Spa 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#74 Family Hotel in Siem Reap
#85 Luxury Hotel in Siem Reap
#98 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Empress Angkor Resort & Spa staff and other travellers.
5 questions
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Winnipeg Canada
Winnipeg Canada

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Questions? Get answers from Empress Angkor Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 or 4 levels up with balcony, views of pool, lovely quiet”
 of 5 bubbles lyndam612017, 4 Feb 2017 | Read review
“Try and see if there are any refurbished rooms”
 of 5 bubbles 277julianp, 1 Nov 2016 | Read review
“Pool view with balcony is great.”
 of 5 bubbles Happywanderer5263, 13 Sep 2016 | Read review
“best views, quiet floors, best services.”
 of 5 bubbles LymengLM, 17 May 2016 | Read review
“Maybe try to ask for something on the third floor”
 of 5 bubbles Matayo41, 10 Jan 2016 | Read review
5 of 5