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Secrets Pavilion Urban Boutique Hotel

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287 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Subang Jaya, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 April 2016

I would say this is one of the most perfect hotel i have ever stayed in my life. 3 star hotel but feeling like a 4/5 star hotel. The staff is so friendly and polite. The room was great. The ambient. The surroundings. The architecture. The feel. Its a bit far from the night market but you can always walk... More 

Helpful?
1 Thank ahumbleperson
Byron Bay, Australia
Level Contributor
129 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 16 April 2016 via mobile

This was a nice small hotel in the back streets of Siem Reap that was reasonably priced with a pool. A calm oasis not far from Pub Street with cheap spots to eat around the corner from hotel. The downside was that the airconditioning was not very cold and the hotel rooms dont have any windows.Its a bit like a... More 

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Thank funnydude
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 April 2016 via mobile

Don't let the location to put you off this hotel. The staff is probably the most amazing I've ever encountered anywhere in SE Asia. They will definitely do the extra mile to help you. We had a problem with out booking and had to use a different room than the one booked on the first night and they offered us... More 

Helpful?
Thank Marcelo_Warmling
Hong Kong, China
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 April 2016

It's a nice hotel with a pool in a dumpy neighbourhood. Don't look out windows would be fine. Waking up by roosters and tweeting birds are fun. Very close to night market. With this price and location, I won't complaint. Employees are very helpful. Tuk tuk drivers are friendly.

Helpful?
Thank AADSWJ
Metro Manila, Philippines
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 April 2016

Pros: friendly staff, complimetary welcome drink, waters inside the room, tea, and coffee (not all of my hotels in cambodia had this) -Nice pool -Wifi -very pleasing to the eye. VERY moderny/ rusticy. -Free breakfast -I had them arrange a shuttleto Thailand, paid same price as the original price of the bus company and had a free pick up service... More 

Helpful?
Thank Brittany_Herrell
Yelm, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2016 via mobile

We stayed here for four nights in the third week of March. The staff was excellent! Always smiling and right there to help with anything we needed. Our room was pretty nice, but had a slight odor to it the first day, and the wifi was just awful. However, the pool was fantastic, and the free breakfast was the perfect... More 

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Thank Troutmandoo
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2016 via mobile

We arrived at this hotel from the airport curtesy of a free tuk tuk ride put on by the hotel! We stayed in a ground floor room with no windows. It was a spacious room and the aircon was great. The bottom rooms appear better as you have a seating area and chairs outside your room and your closer to... More 

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Thank Matti3
London, England, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 March 2016

Rooms were clean and spacious.If You're booking with this hotel just make sure or let them know you want room with window.We had two rooms and both without windows,which especially girls didn't like.We didn't ask to change it because we were there just for couple of nights.Wifi in our room wasn't working. Breakfast consist of three variations of eggs. Swimming... More 

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Thank Patrik080377
Level Contributor
181 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 March 2016

We were lucky to score an Agoda mobile deal which split 2 ways as being cheaper than a dorm bed, on top of which we got upgraded to a deluxe room! The room was ornately decorated, very well-stocked with amenities (including an easy-to-use safe), and the hotel grounds were gorgeous. Our favourite part was the pool, so incredibly beautiful and... More 

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Thank Barilee T
Townsville, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 February 2016

Overall good stay. Nice clean rooms with safe but no windows. Looked for smoke alarm but could not see where it was positioned/if present in room. Some ongoing issues with smell from drains, had attended to a few times. Free pick up from airport by tuk tuk had to carry bags out to main street (didnt park in airport?) then... More 

Helpful?
Thank Andrea P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Secluded in a peaceful, tranquil garden yet convenient to Siem Reap's central district. Pub Street, Old Market, Restaurants and the lively Night Market are nearby and only a safe and easy walk away. Relax in your spacious room artfully designed with a fusion of modern luxury and today's Khmer style. All rooms view the tropical setting and are equipped with deluxe amenities. Full resort facilities include the large pool with pool bar, professional spa, restaurant and bar. Enjoy the start of your day with a complimentary breakfast. Our friendly staff will also provide any help or advise you may need. Free Airport pick up and tour arrangements will ensure your visit to Angkor is beyond your highest expectations. ... more   less 

Additional Information about Secrets Pavilion Urban Boutique Hotel

Address: 120 Angkor Night Market Street, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €32 - €52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Secrets Pavilion Urban Boutique Hotel 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Pavilion Urban Boutique Hotel staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
over a year ago
Gosford, Australia
over a year ago

See all questions (4)

Questions? Get answers from Secrets Pavilion Urban Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The patio rooms are really private with their own patio and pool around the corner. Romantic as it gets for a couple”
  • local artist mural painting with local inset tiles
  • private garden patio
  • get together area off the dining room and reception
 of 5 bubbles David52362, 19 Oct 2016 | Read review
“We would like to recommend this hotel for other guest who want to stay with hotel that close to night market.”
  • Room is clean and comfortable.
 of 5 bubbles 252phannas, 10 Jul 2016 | Read review
“cheap, good service, friendly”
  • this is my upgraded room
 of 5 bubbles I4745HKdanielt, 12 Jun 2016 | Read review
“nice room and comfortable to stay for trip”
 of 5 bubbles chovei, 20 May 2016 | Read review
“choose ground floor room with patio near the pool. its perfect!”
 of 5 bubbles ahumbleperson, 17 Apr 2016 | Read review
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