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Raffles Grand Hotel d'Angkor

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1,612 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
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Greater London, United Kingdom
Reviewed yesterday NEW

Courteous and efficient welcome. Lovely room, colonial charm throughout hotel. One of our best breakfasts on our trip with excellent egg/omlette lady. Had butler room service which was always very prompt. Stayed 3 nights, local for the temples, easy transfer and lovely pool to cool down after walking miles round said temples!

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Helpful?
Thank MaxFriday
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

We spent three evenings at the charming Raffles Grand Hotel d'Angkor and really enjoyed it. The hotel is elegant, service was excellent and the piano player at the bar was fun. There is a fully restored old fashioned elevator with a sweet elevator operator. One evening we went to the Apsara dinner show at the hotel. It was an excellent...

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2Thank Deborah T
About Hotel's Favourite Review
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Deborah T, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you very much for sharing your feedback on your stay with us. Our team strives to provide every guest a stay brimming with emotional luxury and we are pleased to know that your stay had been as such. Rest assured that your compliments will serve as our team's inspiration...

West Palm Beach, Florida
Reviewed 2 days ago NEW

We spent 2 evenings at the hotel and found it to be lovely. Good service and very accommodating staff. We were however disappointed in the prices of meals and drinks in the hotel. They were out of line with other restaurants in the area and the food was not as good.

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Thank ladyjhf
San Diego, California
Reviewed 5 days ago NEWvia mobile

Easy access to Angkor Wat, Ta Prahm, Angkor Thom and more. French colonial architecture, recently refurbished. Very comfortable, spacious rooms. Gracious people from the moment you enter the hotel, beautiful grounds, wide variety if me us available. Delicious breakfast buffet with sumptuous crepes!'

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Thank 2beans2000
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear 2beans2000, Warm greetings from Raffles Grand Hotel d’Angkor. We are delighted to receive your wonderful compliments and we hope that you fully enjoyed your visit in Siem Reap as well as your stay in our heritage hotel. We hope that your travels would bring you back here again in the future. From the cultural heart of Siem Reap, Jean-Pierre...

Siem Reap, Cambodia
Reviewed 6 days ago NEWvia mobile

One of the nicest 5* hotel in Siem Reap, the building since 1929. Good location just about 2km to city and 6km to Angkor Wat. Big swimming pool, garden, in front is royal garden and royal resident. Many kinds of restaurant up to fine dinning, bars and performance house for Apsara dancing show.

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Helpful?
Thank Angkor T
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Angkor T, Warmest greetings from Raffles Grand Hotel d’Angkor. Thank you very much for your positive comments which I am sure will be a positive reinforcement for our dedicated team. We hope you had a wonderful time with us and looking forward to welcoming you on your next visit. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General...

London, United Kingdom
Reviewed 1 week ago via mobile

Went here over Christmas with my family. Very convenient location and most staff are very nice and helpful. Had big time issues with vegetarian food. Spoke to reception and general manager but didn't make a difference. Had issues with the reception staff when checked in. Part of luxury American Express recognised hotels but still does not give you what you...

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Thank Birdsfoot
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Birdsfoot, Warm greetings from Raffles Grand Hotel d’Angkor. First and foremost, please accept, once again, our sincere apologies for the inconvenience which you have experienced. These shortcomings have inspired us to further improve our service and we appreciate the opportunity for improvement. We hope that despite the inconvenience, your overall holiday experience in the Kingdom of Wonder had been...

australia
Reviewed 1 week ago via mobile

Perfect old world hotel Magnificent pool, restaurants and bar Extremely kind and helpful staff Only niggle - very minor - our air conditioning in room was extremely cold and we were unable to warm it up - so to speak The staff came promptly to fix it but then we had no air conditioning With such helpful staff had we...

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Thank johannaaustralia
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear johannaaustralia, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback on your stay with us and, although there was a slight inconvenience during your stay, we are glad the it did not negatively affect your disposition and that, overall, you had a wonderful stay with us. We hope that you had an enjoyable...

Schuttrange, Luxembourg
Reviewed 1 week ago

We've booked our stay at the Raffles Grand Angkor after having stayed at the Raffles in Singapour and Raffles Beijing. Raffles Singapour is an absolutely stunning place with loads of history and elegance.Raffles Beijing is more modern but also elegant and absolutely to recommend.Until our stay in Raffles Siem Reap, the name ''Raffles'' was synonym of class and elegance, this...

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1Thank Nischicka
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Nischicka, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback. It is unfortunate to read about your experience and we are sorry that we have not met your expectations at Raffles Grand Hotel d’Angkor. We understand that you have stayed at other Raffles properties and we maintain that we keep the standards of...

Canton, Michigan
Reviewed 2 weeks ago

Elegant refinement! Outstanding service! The pool area is amazing and pristine with wonderful pool and beverage service. Food was excellent with comparable service. Loved the Elephant bar and highly recommend the unique Raffles gin and tonics! One of the top hotel resorts in Asia!

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Helpful?
Thank rolfsletten
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear rolfsletten, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for your heartwarming compliments which will definitely be shared with our team. We are glad that you enjoyed our signature Raffles 1915 Gin and we hope that you had plenty of memorable and enjoyable moments from your visit. We hope to welcome you back again on your...

Royal Tunbridge Wells, United Kingdom
Reviewed 2 weeks ago

This hotel was built around 1932. I am sure it was neglected during the 70's and is now back to its former glory. The service is wonderful and the surroundings just as you would expect. I particularly like the lift which has been restored perfectly. However, I have one or two reservations. Our room was pleasant but tired. The windows...

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Helpful?
Thank neann2546
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear neann2546, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback on your stay with us. It is always a pleasure to receive comments from our guests as these serve as our inspiration to maintain and improve our standard for the continuous improvement of our service, amenities and facilities. Rest assured that your comments...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set across from the Royal Palace, is one of the landmark historic hotels of the legendary Grand Tour of Indochina. Raffles Grand Hotel d’Angkor first opened its doors in 1932 but the legend lives on today after careful restoration. The hotel is rich in Cambodia history and full of original treasures, right down to the original working cage elevator in the lobby. Our doorman still welcomes everyone in a uniform inspired by the Royal Palace With the privilege of over 15 acres of beautifully landscaped French gardens and built around the country’s largest swimming pool, the hotel is a peaceful oasis to which to retreat after exploring the temples in the UNESCO World Heritage site only 10 minutes from the hotel. Relax and revitalise under the fragrant frangipani trees beside the magnificent pool inspired by Angkorian architecture, or enjoy a massage to ease away the travel. Stroll along the river to the vibrant markets and wonderful array of dining options. In addition to beautifully restored guest rooms you can choose from one of the luxury suites, including our most popular Cabana Suites with direct access from the balcony to the garden and pool. You may be surprised to know that Raffles Grand Hotel d’Angkor also has two of Siem Reap’s most luxurious two-bedroom Villas, providing utmost privacy and personal butler service in the private poolside setting. Food gourmets will delight with a variety of options including the popular Raffles Afternoon Tea and the Apsara Terrace, Siem Reap’s best cultural dance performance and dinner in the poolside gardens. For golf enthusiasts, there are several international golf courses and we recommend the award-winning Nick Faldo designed Angkor Golf Resort. Golf packages are available Complete your visit to Cambodia with a stay at our sister hotel Raffles Hotel Le Royal, Phnom Penh open since 1929 and the capital city’s only luxury landmark hotel. With lush tropical gardens and built around two swimming pools it is an oasis for travelers exploring the vibrant capital. ... more   less 

Additional Information about Raffles Grand Hotel d'Angkor

Address: 1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €198 - €417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Grand Hotel d'Angkor 5*
Number of rooms: 119
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Also Known As:
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Hotel Style:
#24 Romantic Hotel in Siem Reap
#27 Business Hotel in Siem Reap
#27 Family Hotel in Siem Reap
#48 Spa Hotel in Siem Reap
#49 Luxury Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Grand Hotel d'Angkor staff and other travellers.
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Tucson
2 months ago

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Questions? Get answers from Raffles Grand Hotel d'Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the pool area it is lovely especially I. The evening”
 of 5 bubbles ladyjhf, 23 Mar 2017 | Read review
“Just don't go”
  • This is not a Grand Hotel
  • Our bedroom
  • Not very clean either
 of 5 bubbles Nischicka, 15 Mar 2017 | Read review
“Ask fir a room overlooking the pool to get away from the adjacent road noise.”
 of 5 bubbles rolfsletten, 11 Mar 2017 | Read review
“Rooms overlooking the pool are on the quieter side”
 of 5 bubbles elizabetha355, 5 Mar 2017 | Read review
“Pool view lower levels”
 of 5 bubbles AccentOnTravel, 22 Feb 2017 | Read review
5 of 5