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The Privilege Floor @Borei Angkor

Travellers' Choice award winner
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The Privilege Floor @Borei Angkor
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2,247 Reviews from our TripAdvisor Community

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There are newer reviews for The Privilege Floor @Borei Angkor
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Showing 1,687: English reviews
Naples, Florida
Reviewed 6 days ago NEW

Amazing stay thus far! So much so that we are currently trying to prolong our stay. Conveniently met by the amazing team at the airport, welcoming and friendly, and that has proven to be true since our arrival. Andy, in particular, has kept in touch, providing us with all pertinent information regarding our stay and offering us a phone to...

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Helpful?
1Thank kngiraldo
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Kngiraldo, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities from...

Reviewed 6 days ago NEWvia mobile

My wife and I stayed here for a few days during our honeymoon in SE Asia. We booked at the 5 star Privilege Boutique but was upgraded to The Privelege Floor @ Borei Angkor when we were picked up at the airport. The experience was great from the start. The driver gave us a jasmine handmade ornament that smelled amazing....

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Helpful?
1Thank Rawlins B
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Rawlins B, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of...

Chula Vista, California
Reviewed 6 days ago NEW

We were picked up at the airport and carried to the hotel. The welcome greeting was extended by all service staff. Rayou heard our needs and began to put together the plan for the amount of time that we would be spending in Siem Reap! As we outlined our interests, he made suggestions/options that would work for us. We were...

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Helpful?
1Thank c9mc9d
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear C9mc9d, Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our service. Our team takes their roles in our industry very seriously and try, every day, to ensure our operational excellence as to fulfill your satisfaction and meet your and every customer’s expectation. Thank you again,...

Fairfax, Virginia
Reviewed 6 days ago NEW

If you would like to see Angkor Wat the easy way, this is for you. The service and simplicity make this the place to stay at Siem Reap. Everyone knows who you are and greets you warmly. Meta was just wonderful as the o to concierge, made everything easy. Sokemen and Sokhoeur made my stay most pleasurable, whatever was needed...

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Helpful?
2Thank Pete H
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Pete H, We know you are busy but still manage to leave us your comments here. Thank you for all the kind words you are sharing and we are delighted that the staff made it to their personal happiness to meet over your satisfaction. We would be grateful if you give us another chance to serve you again in...

Oakton, Virginia
Reviewed 6 days ago NEWvia mobile

A wonderful experience. Meta, who was our personal guide was beyond terrific. Sokemen, Sokhoeur and Sambe (our bartender) went above and beyond. Would recommend this with the highest number of stars possible.

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Helpful?
2Thank cmarder
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Cmarder , We are fortunate to have your review sharing with us to other travelers here. We are happy to read your kind words which are definitely making our day. Thank you for choosing us, trusting us, and giving us this opportunity to fulfill your happiness and satisfaction. Kind regards, Chan Sophea General Manager

Kuala Lumpur, Malaysia
Reviewed 1 week ago

From the first moment on, when we met Chetta at the airport to greet us and escort us to the hotel till the last Good Bye's from Judy who brought us back to the airport 3 days later, it was one warm welcome after the other! Not only beautifully dressed in local attire but also with a smile, the staff...

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Helpful?
Thank Geraldine554
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Geraldine 554, Thank you so much for sharing your wonderful experience here. How happy we are to hear that you had a great time with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service goes beyond our customer’s expectation. We...

Reviewed 1 week ago

This was our first time to Cambodia and we are so glad we chose The Privilege Floor for our stay! The accommodations with a balcony were beautiful and spacious. The pool is stunning and surrounded by several restaurant options. Offering a choice of traditional Cambodian food and also Western options, The Privilege Floor restaurants/bar aims to please in all aspects....

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Helpful?
Thank Kelly M
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Kelly M, Thank you for your kind words and the time you took to share them with us here. It is great to hear, that you have enjoyed having your wonderful time with us. Rest ensured, that we will take your comments for further encouragement within our team members to ensure personal service and warm welcome for your next...

Reviewed 1 week ago

We had a great experience at The Privilege Floor. The staff clearly aims to please and works hard to remember your name, preferred, drinks, etc. They clearly pride themselves on their service and rightfully so. If you can afford the splurge for the Premier Landmark package, it is totally worth it to get the package for The Privilege Floor. The...

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Helpful?
Thank DetourDiary
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear DetourDiary, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities from...

Reviewed 1 week ago via mobile

We decided to spend our marriage anniversary in here. Nice hotel with continence location. Excellent customer service from Chetta during our stay here, we enjoy the spa and also the swimming pool! :) We will definitely come back to here again when we come to Siem Reap next time!

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Helpful?
Thank Josephine H
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Josephine H, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of...

London, United Kingdom
Reviewed 1 week ago via mobile

Very warm welcome from the airport to the hotel, hotel staff Chetta lead us walk around the hotel and very take care of us. We had a breat breakfast before we check-in. The service is good and caring. Highly recommend.

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Helpful?
Thank Tommy L
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Tommy L, Thank you for your kind words and the time you took to share them with us here. It is great to hear, that you have enjoyed having your wonderful time with us. Rest ensured, that we will take your comments for further encouragement within our team members to ensure personal service and warm welcome for your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor @Borei Angkor

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 369, Cambodia (Formerly The Privilege Floor)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €99 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor @Borei Angkor 5*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Agoda, Cheap Tickets, Priceline, Hotels.com and Travelocity so you can book your The Privilege Floor @Borei Angkor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#6 Spa Hotel in Siem Reap
#7 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from The Privilege Floor @Borei Angkor staff and other travellers.
18 questions
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Questions? Get answers from The Privilege Floor @Borei Angkor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms viewing the pool have a nice balkony.”
 of 5 bubbles peterwroehrig, 14 Feb 2017 | Read review
“The Privilege Floor at Borei Angkor operates on Levels 3 and 4. We were in Room 420 which is ideal.”
 of 5 bubbles CarlJohn, 13 Feb 2017 | Read review
“The PF gives you very comfy rooms, quiet breakfast area, oasis in the middle of SiemReap!”
 of 5 bubbles Geraldine554, 12 Feb 2017 | Read review
“All rooms are set back from the noise of the city . The best views are of the large infinity swimming pool and Spa area .”
 of 5 bubbles gregk387, 1 Feb 2017 | Read review
“Privileg floor”
 of 5 bubbles Agaboy, 29 Jan 2017 | Read review
5 of 5