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New Riverside Hotel

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New Riverside Hotel
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150 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Reviewed 18 February 2017 via mobile

Stayed here for almost 3 weeks in late 2016 and was pleasantly surprised at the high level of service provided. Spacious, clean rooms, yummy breakfasts, well kept grounds and staff who go out of thier way to make every guest feel at home. Restuarant has delicious meals at reasonable prices. Gift shop is handy for those last minute souvenirs. Would...

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Helpful?
Thank Kerrie B
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Warmest greeting from New Riverside Hotel. Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us...

Grand Rapids, Michigan USA
Reviewed 13 February 2017

Wonderful Hotel to relax and enjoy the peace all around. Beautiful garden and pool in middle of the hotel. The staff are so very friendly, helpful and pleasant. We have been treated so graciously. The restaurant here at the hotel serves excellent lunch and dinner..very tasty..very good Chef. At this hotel you will get free tuk tuk rides into the...

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Helpful?
Thank Mary S
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Warmest greeting from New Riverside Hotel. Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us...

Tonsberg, Norway
Reviewed 31 January 2017

Friendly helpful staff, one guy carried our two heavy suitcases to the top floor in one go! Nice, spacy, clean rooms with balcony and a decent swimming pool on the premises. Free tuk-tuk to city centre. Hotel is placed on the outskirts - quiet but for the dance joint across the street. Breakfast was disapponting, low selection and cold coffe....

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Helpful?
Thank FinnBj
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the breakfast that need updating, but I really apologize about this, recently we are meeting with our team and make this...

A TripAdvisor Member
Level Contributor
9 reviews
7 hotel reviews
3 helpful votes
Reviewed 29 January 2017 via mobile

My parents and I stayed at New Riverside for 4 nights and could not have been happier with our stay. The hotel itself is modern, tastefully decorated and has a gorgeous pool area which is perfect for relaxing after a long day at the temples. The beds are extremely comfortable too. Aside from how nice the hotel is, what really...

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Helpful?
Thank A TripAdvisor Member
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Warmest greeting from New Riverside Hotel. Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us...

Reviewed 7 January 2017

We stayed three days at the New Riverside and liked it a lot. The place is very calm and relaxing, wonderful garden and a big and very nicely made swimming pool. The staff was very friendly and most helpful and sometimes really funny. The hotel is not in the center of Siem Reap, but is within in 5 to 10...

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1Thank André S
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Warmest greeting from New Riverside Hotel. Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us...

Reviewed 7 January 2017 via mobile

Stayed here for 2 nights with a friend whilst in Siem Reap and the hotel is lovely. It is clearly well maintained and the rooms are spotless. The restaurant menu is also nice, we had a couple of meals there and the food is spot on. Both tasty and presented well, not bad value for money. The hotel also provide...

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Helpful?
1Thank Sunny P
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Warmest greeting from New Riverside Hotel. Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us...

Reviewed 29 December 2016 via mobile

We loved our stay at the New River Hotel. The service above average and what is expected, the rooms where in perfect condition and clean. The hotel itself is beautiful and we loved coming home to this hotel after a long and hot day of travel. The staff is well knowledgeable and always ready to assist with the best advice.

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1Thank Annelie R
Chomnan C, Ecommerce Manager at New Riverside Hotel, responded to this review

Thank you very much for giving us a perfect rating and for recommending our hotel to other traveller. So I really appreciate your positive feedback about New Riverside Hotel. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please reach out to me directly at booking@newriversidehotel.com...

Reviewed 30 November 2016

We stayed at the New Riverside Hotel in Siem Reap. It was a lovely place to stay. Very clean good sized rooms and a beautiful swimming pool. We also enjoyed a great breakfast that was included. But the best part of the New Riverside Hotel are the owners Mr. and Mrs. T. They were an acquaintance of my sister 10...

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Helpful?
Thank Arlene C
Management response:

Thank you so much for your review. We are pleased to hear that we exceeded your standards during your stay. Me and our team members are dedicated to making every stay a seamless one. And thank for your kind word. We look forward to welcoming you back as a guest again! Sincerely, Sotheara reservation@newriversidehotel.com

Reviewed 6 November 2016 via mobile

My husband and I stayed in New Riverside Hotel for two nights in November 2016. The hotel is very clean, modern, beautiful and well decorated. It is also very calm, perfect to enjoy the wonderful swimming pool and take a good rest. The rooms are full equipped and they have an amazing balcony with a beautiful view to the swimming...

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Helpful?
1Thank Joana O
Management response:

Thank you so much for your review. We are pleased to hear that we exceeded your standards during your stay. Me and our team members are dedicated to making every stay a seamless one. And thank for your kind word. We look forward to welcoming you back as a guest again! Sincerely, Sotheara reservation@newriversidehotel.com

Siem Reap, Cambodia
Reviewed 30 October 2016

Just one night can make us peaceful and quiet place and good friendly staff and especially the breakfast was great. it about 15 minutes from old market by tuktuk. it is also new property too. Will come back again.

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Helpful?
Thank Keo S
Management response:

Thank you so much for your review. We are pleased to hear that we exceeded your standards during your stay. Me and our team members are dedicated to making every stay a seamless one. And thank for your kind word. We look forward to welcoming you back as a guest again! Sincerely, Sotheara reservation@newriversidehotel.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
We are pleased to offer you comfortable, affordable and safe accommodation. We are a brand new hotel as eco-green all season, situated about 1 km away from the centre of Siem Reap, Old Market. We have a diverse range of rooms for you to choose from and in a quiet location. All rooms come with A/C & Cable TV. We also have a reasonable size pool. Your stay with us will include breakfast daily as well. Free Wifi for 24h high speed. Even though we are not in the center of Siem Reap, we offer a free Tuk Tuk service to town (Old Market) which runs between 9am-8pm, and this is at your request from our receptionist. ... more   less 

Additional Information about New Riverside Hotel

Address: | Chunlung Village, Salar Komroek Commune, Siem Reap 17000, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: €20 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Riverside Hotel 3*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#118 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from New Riverside Hotel staff and other travellers.
2 questions
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Watford, United Kingdom
Watford, United Kingdom
9 months ago

See all questions (2)

Questions? Get answers from New Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor has patio. All floors overlook the pool”
 of 5 bubbles 173MaryS173, 12 Feb 2017 | Read review
“twin room with pool view”
  • Swimming pool
 of 5 bubbles KeoS979, 30 Oct 2016 | Read review
“Rooms with pool view.”
 of 5 bubbles GabieAthensGreece, 11 Aug 2016 | Read review
“all of them are good”
 of 5 bubbles kimlykeo, 13 Mar 2016 | Read review
“The back might be more quiet.”
  • Across the street
  • Shower
  • Small TV, fridge
  • Pool view from my room
  • Bed
  • Bathroom supplies
 of 5 bubbles bormanator, 30 Dec 2014 | Read review
5 of 5